Early-bird pricing is a psychological device, not just a discount. It only changes anyone's behavior if the person buying can actually see the deadline coming — a clock or a counter they can watch tick down. This part of BrightStar publishes your entire pricing ladder directly on the event page: what a ticket costs right now, what it becomes next, and the exact moment that happens. And because it all lives on one ticket, a festival pass stays one pass from the first sale to the last — no separate early-bird tickets to create, explain or map into your other tools.
Building the ladder
Setting up a ladder is a short sequence you do once, before tickets go on sale, and it covers every step the price will ever take:
- 1Choose Add price step under that ticket
- 2Set the date the new price takes over and the price itself
- 3Repeat for each step — Early Bird, Regular, Final Release. The last step is your final price
When does a step take over?
Each step is tied to a date, and it takes over at midnight at the start of that day in your event's timezone — the same clock for every buyer, wherever they happen to be booking from. That gives you a clean, public deadline like 'Early Bird ends 15 October', and it gives you certainty too: you know exactly when the price changes, so you can plan announcements and reminders around it. Dates have to run forward and prices have to climb, step by step, which is what keeps the ladder honest. Price steps follow the calendar rather than how many tickets have sold; if you want the price to respond to demand instead, that is what Smart Pricing is for, and a ticket uses one or the other — never both at once.
What does a buyer actually see on the event page?
Three numbers, not one. The price today, sitting where the price always sits. The next step and the date it arrives — “Goes to $450 on 12 March” — so the cost of waiting is a fact rather than a feeling. While today's price sits below where the ladder ends, the ticket carries an Early pricing badge, and the whole ladder is a tap away: steps already passed shown faded, today's step highlighted, the final step marked. Nothing is hidden or held back to be revealed later. A buyer who almost booked, waited a week and came back to a higher number isn't confused the way they'd be if the price had quietly moved behind them — the step they missed is sitting right there on the page. Manufactured urgency depends on ambiguity; real urgency doesn't need to hide anything, because the visible deadline is itself what moves people to decide sooner.
The struck-through price is a real price
A line through the final price says one thing to a buyer: this is what you are not paying. That only works if it is true. The number struck through is the last step of your own ladder — the price this ticket genuinely becomes if nobody buys until the door — not a figure invented to make today look like a bargain. Retail has spent decades teaching people to distrust a crossed-out number, and the way to be believed is to be accurate: the strike is drawn from the ladder you actually published, and every step between here and there is visible on the same page for anyone who wants to check.