BrightStar has three plans: Seva, Elevate and Amplify. The plan sets the BrightStar fee on each ticket you sell and the tools you can use on your event.
Which plans you can choose today
Seva and Elevate are available now. Seva is free. Amplify is not yet available, so you cannot sign up for it today. It is listed below so you can see where BrightStar is heading.
What each plan costs per ticket
The BrightStar fee is charged on each paid ticket. It is a flat amount plus a percentage of the ticket price.
Stripe fees and free orders
Stripe processing fees are separate from your plan and apply on every paid order, including Seva. Stripe charges 3.05% plus $0.40 once per order, on the ticket total plus any custom fee you add. The BrightStar fee is not part of that base.
If an order totals $0, no fees of any kind are charged. Free tickets also carry no BrightStar fee.
Example: two $20 tickets on Elevate, with a 10% custom fee. The BrightStar fee is $2.52, the custom fee is $4.00 and the Stripe fee is $1.74. A buyer who pays the fees pays $48.26.
What each plan includes
Seva covers basic event creation, the scanner, and basic analytics. It also has a simple schedule and up to 3 FAQs. You get one hero image, up to 5 ticket types and up to 10 artists.
Elevate includes everything in Seva, plus:
- Photo gallery (up to 12 images), highlights, testimonials, extended description, venue details, and a multi-day schedule. - Accommodations, merch products, meals and social features. - Auto colours from your hero image, custom colours, custom fonts, a custom logo, and white label with no BrightStar sidebar. - Early bird pricing, discount codes, abandoned cart recovery, upsells, the affiliate engine, post-event tip jar, ticket categories, assigned seating, smart pricing, self-serve refunds, custom call-to-action, customer data and custom fees. - Offline check-in and offline card payments at the door.
Amplify is planned to include everything in Elevate, plus email campaigns, Meta ads, the BrightStar network, retargeting, ad budget, direct mail, video hero, animations and advanced SEO. These are not available yet.