Payments & Settlement
Stripe Connect architecture, payout schedules, fee structures, and refund processing.
Stripe Connect Architecture
How a ticket payment moves from checkout to your connected Stripe account, and how fees are split.
Payout Schedules & Settlement
Understand how BrightStar tracks your pending balance and sends it to your connected account.
Fee Calculation Engine
How BrightStar calculates the platform fee and the payment processing fee, and what changes when buyers pay fees or the organizer absorbs them.
Refund Processing System
How refunds work in BrightStar: full and partial refunds, what happens to payouts, and the self-serve refund policy you can set ahead of time.
Multi-Currency Support
Supported currencies, conversion rates, and international payment handling.
Tap to Pay POS — Selling at the Door
Take card and contactless payments at the door from your phone — no extra hardware — with offline check-in and cash sales, and one unified sales ledger.