You do not need the BrightStar Organizer app, or even a phone, to run the door. Open your event in the BrightStar dashboard and go to the Sangha tab: every ticket holder is listed there with a Check in button, and the list stays in sync with anyone scanning at the same time. If you would rather scan, the BrightStar web scanner works in the laptop's browser with its built-in camera.
Checking someone in by name
From the Sangha tab of your event:
- 1Find the guest by name, email or order — the list is searchable and can be filtered to who is still expected.
- 2Click **Check in** on their row. The check-in is recorded on that ticket immediately, with the time and that it was done by hand.
- 3Made a mistake? Click **Undo** on the row and the ticket goes back to valid, ready to be scanned or checked in again.
- 4Checking in a group? Select several rows and use the bulk check-in.
Scanning with the laptop camera
Open the BrightStar scanner in the laptop's browser and allow camera access. It reads the same QR codes the phone scanner reads, applies the same checks — right event, valid ticket, not already used — and shows a reason whenever it refuses one. The scanner's own Guests list can also check people in by name, so a laptop at the door can do both jobs.
Who can use which method
The Sangha tab check-in works for the event's host — the account that owns the event. Teammates and collaborators can open the Sangha tab if their role lets them view the event, but the Check in button will not work for them.
Teammates check guests in with the scanner. Anyone whose role carries the *scan* permission — door staff, coordinators, co-managers — uses the BrightStar web scanner or the BrightStar Organizer app, by camera or from its Guests list. Give a teammate the scan permission from your team settings before the doors open.