Most people running events are not running them alone. Somebody is at the door with a scanner, somebody is reading reports before the show, somebody handles the money after. BrightStar's team access lets you add each of these people once, at the account level, instead of granting them access to every event separately. You invite someone by their email address, choose what they are allowed to do, and that access follows them across the events on your account, including the ones you create later. Team access is part of every BrightStar plan, Seva included.
Why access lives at the account level
If you run more than one event, granting access one event at a time creates two problems. First, it is repetitive: you would be re-adding the same volunteer or the same box office lead every time you launch something new. Second, it is easy to lose track of who still has access to something that ended months ago, because there is no single place holding the whole picture. Setting access at the account level solves both. The person is added once, and what they can do is defined in one place you can look at and change later. When someone only helps with one production, you can still limit them to chosen events rather than your whole account.
The permissions underneath every role
Every role is a preset over the same short list of permissions. Seven of them apply to your events, and two apply to the account itself. Marketing lets a teammate prepare campaigns and see how they perform, but launching ads, which commits your money, stays with you. View team is read-only: it shows who your events are shared with, without letting anyone change it.
The roles BrightStar offers
Each role is a fixed set of those permissions, and a Custom role lets you tick exactly the ones a person needs when none of the presets fits.
What always stays with the account owner
Some things are never delegated, whatever role a teammate holds. Only you, as the account owner, can invite, change or remove people on your team, so nobody can widen their own access. Teammates never create or delete events; a teammate with Edit events can change the events they have been given, and nothing more. And the money plumbing stays yours alone: launching ads, billing, payouts and your Stripe account are not part of any role.
How to add someone to your team
Adding a person and setting what they can do happens in the same short flow:
- 1Open Settings, then Team, in your BrightStar dashboard and invite them by email address.
- 2Choose the role that matches what they will be doing, or choose Custom and tick the permissions yourself.
- 3Choose whether their access covers your whole account or only the events you select.
- 4They receive an invitation, and their access applies as soon as they are signed in to BrightStar with that email address.
How many people you can add
Each account has a number of team seats, set by the highest plan you have used on any of your events: three on Seva, ten on Elevate and twenty-five on Amplify. A guest you have shared a single event with takes a seat too, so the allowance counts people rather than invitations. If you reach your limit, running an event on Elevate or Amplify raises it.
Why financial figures get their own permission
Reports, Attendee data and Finances are three separate permissions in BrightStar, not one bundle. That separation exists because the people who need one of them often do not need the others. Someone tracking attendance for marketing purposes needs the numbers coming through, not the revenue behind them. Someone at the door checking people in needs to confirm a name against a ticket, not see what that person paid. That is why the Box Office role can check people in and sell at the door but does not see payment breakdowns: financial figures appear only for teammates who hold the Finances permission.