The Sched integration connects a gathering to your festival's Sched event. It shows your Sched agenda on the BrightStar event page, and it can add your pass holders to Sched with the ticket type that matches their pass. It is for organizers of multi-track festivals who plan their schedule in Sched.
If you already keep your agenda in Sched, you do not have to type it out a second time for your event page.
Where to find it
Dashboard → Integrations → the CRM & email tab → Sched. Connecting Sched is part of Elevate and Amplify and is not available on Seva.
Connecting your Sched agenda
Sched does not offer one-click sign in, so there is one short step where you copy a key. Sched is connected one gathering at a time.
- 1Open the Sched tile and choose the gathering the agenda belongs to.
- 2Type your Sched address, for example yourfest.sched.com.
- 3Click the link to your key page on Sched and copy your API key.
- 4Paste the key into BrightStar and click Connect & import schedule.
- 5BrightStar imports your sessions and shows how many it found.
What shows on your event page
BrightStar shows the imported sessions in the Schedule section of the event page. Sessions are listed in time order, up to 300 of them.
The Sched agenda appears only when the event has no schedule written by hand. If you have your own itinerary on the event, that is what guests see.
The import is a snapshot. After you change something in Sched, click Re-sync schedule on the Sched card to bring in the update.
Adding pass holders to Sched
Once Sched is connected, the card has an Add pass holders to Sched switch. It sends each pass holder to your Sched event with a Sched ticket type, so your Sched ticket rules decide which sessions they can add. Sched emails anyone new their login.
- 1Use the Replace key option to paste your read-write Sched key if you connected with a read-only one.
- 2Ask Sched support to switch on the Ticket API for your Sched event if the card says it is off.
- 3Under Which Sched ticket each pass gets, choose a Sched ticket type for each pass.
- 4Set Any other pass for passes you have not listed.
- 5Click Save mapping, then turn the switch on.
- 6Click Add existing pass holders to include people who bought before you switched it on.
Who is sent and who is not
By default, BrightStar sends passes bought after you turn the switch on. Add existing pass holders widens that to everyone who holds a pass now.
Add-ons and merch are set to Don't send and never take the Any other pass choice. They go to Sched only if you pick a ticket for them. Room bookings are never sent.
If a pass is shared with a friend, the friend is the one added to Sched. If a pass is voided, or its order is fully refunded or cancelled, BrightStar removes that ticket from the person in Sched. It only removes tickets BrightStar added, so tickets you assigned by hand in Sched stay.