Transcript
[0:01] Knowledge is not power.
[0:03] It's potential power.
[0:05] Execution trumps knowledge every day of
[0:07] the week.
[0:08] How many of you are in an environment
[0:09] like this where you learned a lot, you
[0:11] were totally excited, and then went home
[0:13] and applied nothing?
[0:15] Uh, I used to get pissed off at myself
[0:16] cuz I'd be like, "What's wrong? How can
[0:18] you possibly spend your time, energy,
[0:20] and money, and then not come back and
[0:21] apply it?"
[0:23] But what I began to realize is the way
[0:25] the human [music] brain works is
[0:26] repetition.
[0:27] If you look at a great athlete, I've had
[0:29] the privilege to work with some of the
[0:30] greatest in history. What do they do?
[0:32] The same basic fundamentals over and
[0:35] over and over again.
[0:38] And when they get up on stage and you
[0:39] see them on the stage of life, they look
[0:42] incredible. It makes them look really
[0:43] easy.
[0:45] But the reason is cuz they practice in
[0:46] private. They're being rewarded in
[0:48] public.
[0:51] Some of the great people I've had a
[0:52] chance to learn from, you know, I've
[0:53] been obsessed. And I'd have to be an
[0:55] idiot at this point in my life traveling
[0:57] to 193 countries around the world for
[0:59] that many years and not see there are
[1:01] certain patterns.
[1:03] Patterns that make you succeed and
[1:04] patterns that make you fail.
[1:06] Patterns that will piss you off and make
[1:08] you frustrated and overwhelmed. Patterns
[1:10] that will make you feel generous,
[1:11] passionate, they'll make you innovate.
[1:13] You look at somebody like the greatest
[1:14] swimmer in history, you know, American
[1:16] here who won 23
[1:19] gold medals. That's more than 66
[1:21] countries have to give you perspective.
[1:23] Or you look at Tom Brady, my buddy, and
[1:25] seven Super Bowl rings, [music] more
[1:27] than any team has had. These are the
[1:29] people I get to hang out with and study
[1:31] and learn from and have been my coaching
[1:32] team.
[1:34] So what makes them so amazing? Many
[1:36] things.
[1:37] But the number one thing I find is the
[1:38] same thing I find in CEOs.
[1:40] If you've got a great CEO, you've got a
[1:42] great entrepreneur, what do I look for?
[1:44] Well, I love massive, extraordinary
[1:48] levels, wicked levels of intelligence. I
[1:50] like to hire the smartest people I
[1:52] possibly can, but I learned something.
[1:54] How many of you have found people that
[1:55] are incredibly smart, but can't find
[1:57] their way out of a paper bag at times?
[1:59] Who can relate here? Say I.
[2:01] So, the reason is about this. Many
[2:03] people let their learning lead to
[2:05] knowledge, not action.
[2:08] And knowledge is not power. It's
[2:10] potential power.
[2:12] Execution trumps knowledge every day of
[2:14] the week. Who's with me on this? Say I.
[2:17] And so, one of the things we want to do
[2:18] here is make sure you get it in your
[2:19] body. So, one of the reasons I'm asking
[2:21] you questions, yell back the answer, is
[2:22] not so we have a rah-rah session. I
[2:24] don't believe in positive thinking. I
[2:26] never have.
[2:27] I believe in intelligence.
[2:29] I believe in seeing things as they are.
[2:33] Not worse than it is, so you don't try.
[2:36] And then I also believe that when you
[2:37] see it as it is, and you've got a
[2:39] reality check, you have to see it better
[2:41] than it is, or you're not a leader. You
[2:42] have nothing to offer. And then you have
[2:44] to take that better vision and convert
[2:46] it into results with strategy.
[2:49] But to do that, you got to activate the
[2:51] human nervous system. So, you may like,
[2:52] what are these stupid dancers doing up
[2:53] here, this jumping crap? It's about
[2:55] activating your nervous system. Every
[2:58] great CEO, every great business person,
[3:01] every great athlete knows how to
[3:03] activate their nervous system, so
[3:04] they're at their best every time. Not
[3:07] everybody does.
[3:09] Most people's [music] are managers of
[3:11] circumstance.
[3:13] They're managing around whatever the
[3:14] world throws at them. And they're always
[3:16] in reaction.
[3:18] What makes you a leader, if you're in
[3:19] this room, you're hungry. You're here.
[3:21] You're learning more.
[3:22] What makes you a leader is you can
[3:23] anticipate challenges. What makes you a
[3:25] leader is you wired yourself for taking
[3:28] action as opposed to just gathering
[3:29] knowledge. And so, my way of doing that
[3:32] is when we went to school, all of us
[3:34] learned the same way to learn. You learn
[3:36] there's a bell that rings, and when it
[3:38] rings, [music] what are you supposed to
[3:39] do? Report to your position, right? And
[3:42] then what are you supposed to do? Sit
[3:43] down and what?
[3:45] Shut up.
[3:46] Don't talk to your neighbor.
[3:48] You sit here passively.
[3:50] Even if you really enjoy what you're
[3:52] hearing, what if you're sitting here and
[3:53] you're like, "Wow, that's really
[3:54] valuable. I can [music] apply that to my
[3:55] business. That's really useful."
[3:57] Whatever you're thinking when you learn
[3:59] it, if you learn it in a passive state,
[4:01] like you're trained in school?
[4:03] That's why people don't follow through.
[4:06] So, if you sit here in your chair, this
[4:07] nice little desk in front of you, and
[4:08] just sit passively for hours, you're
[4:10] going to take in a lot of knowledge, but
[4:12] how much will you execute?
[4:14] Most people, not a lot.
[4:15] And the reason is they learn passively.
[4:17] See, if you're here passively going,
[4:19] "That's important. That's useful. Yeah,
[4:21] I really should do that." Later on,
[4:22] you'll be, "Yeah, I should really do
[4:24] that. I should really follow through.
[4:25] Yeah." Nothing's going to happen. Who's
[4:28] experienced this before, knows what I'm
[4:29] talking about? Say, "I."
[4:31] So, I'm going to ask you to be active in
[4:32] a different way that might feel a little
[4:33] weird at first, but again, it's not
[4:35] rah-rah, it's about wiring up your
[4:37] nervous system.
[4:40] So, if I ask you a question, if [music]
[4:41] you would, yell back the answer. I know
[4:43] you know the answer. I wouldn't ask you
[4:45] the question if I didn't think you had
[4:46] the answer, cuz I want you to feel good
[4:47] about yourself. Just kidding. All right.
[4:50] But, if we keep our energy high, then
[4:51] the game changes. [music] You'll retain,
[4:54] you'll act on it, you'll have a
[4:55] different response than if you're
[4:56] sitting here passively. Who's up for
[4:57] this here? Say, "I."
[4:59] Thank you very much. So, if we're going
[5:01] to do that, we're going to take things
[5:03] to that level, what do these athletes
[5:05] have? I've had the privilege, when it
[5:06] comes to business leaders, got people
[5:09] like Marc Benioff be one of my coach,
[5:11] you know, my partners I've gotten to
[5:12] coach over the years. He came to one of
[5:14] my Unleash the Power Within four-day
[5:15] events, and then he attended it seven
[5:17] times.
[5:19] It was like, I met him and I was like,
[5:20] "Are you You think I'm like the Grateful
[5:22] Dead? You follow me from city to city?"
[5:24] And he finally introduced himself, he's
[5:25] about as big as I am. He comes up to me
[5:27] and says, "I want you to know I'm
[5:29] leaving Oracle because of you. I'm
[5:31] starting a new company called
[5:32] salesforce.com,
[5:34] and he said, 'I promise you, I want you
[5:36] to come with me on this journey. I
[5:37] promise you we'll do a hundred million
[5:39] dollars in business.'"
[5:41] I tease Mark about it, cuz now, 25 years
[5:43] later, they're going to do 41 billion
[5:45] this year. The company's worth 250
[5:47] billion. Or somebody like, you know, to
[5:49] give you perspective, uh you know,
[5:51] Richard Branson is a friend of mine.
[5:52] What do these people have in common, by
[5:53] the way? They're incredibly smart,
[5:56] but the one thing they have that I know
[5:57] you have, or you wouldn't be here for 3
[5:59] days, hunger.
[6:01] As simple as it is, write it down.
[6:02] Hunger is the difference. The hunger to
[6:05] be more, to do more, to create more, to
[6:07] never give up, to push through, to be
[6:09] relentless, to produce the result.
[6:13] And Mark has that hunger, I have that
[6:15] hunger. Anyone who is the best in the
[6:16] world at what they do has that hunger.
[6:18] Certainly Patrick does. Richard Branson
[6:20] does. Richard
[6:22] is as hungry today in his early 70s as
[6:24] when he was starting that Virgin in a
[6:26] crypt at 16 [music] years old in
[6:29] Britain.
[6:30] He's still that hungry. Let's give it a
[6:31] go. Let's rock. The level of energy that
[6:34] comes out of a person of this caliber is
[6:36] why they're able to lead.
[6:38] Not just lead and manage, lead to
[6:40] extraordinary things. Doesn't matter who
[6:43] it is. Or you look at somebody like John
[6:45] Paul DeJoria. You may be familiar with
[6:47] Paul Mitchell hair care. This guy
[6:49] started literally as an entrepreneur so
[6:52] broke he was sleeping [music] in the
[6:53] park in [singing] MacArthur Park in LA.
[6:56] And he met this hairdresser who had this
[6:57] new way in the 80s of putting this stuff
[6:59] in your hair like a gel that made it
[7:01] easy to set, easy to do. And he said,
[7:04] "We got to market this."
[7:06] And the bottles, if you see them today,
[7:07] they're only sold in fine hair salons,
[7:10] they're black and white cuz it they had
[7:12] no money. So he got black and white.
[7:13] They just kept it cuz it kept their
[7:15] brand. He got somebody to loan the
[7:16] money, went out and sold it. John's a
[7:18] billionaire today, multi-billionaire,
[7:21] and one of the most kind, giving human
[7:22] beings I've ever met. But he started
[7:24] with absolutely nothing. Then one day,
[7:27] 10-15 years into his career, he says,
[7:29] "I'm going to I'm going to go buy this
[7:31] little Mexican tequila company. It's
[7:33] going to cost me about 50,000 bucks. I'm
[7:35] going to do something special to it
[7:37] though."
[7:38] And he flew to France. This is
[7:39] innovation. If you're a leader, you're a
[7:41] CEO, you're an entrepreneur, you're paid
[7:43] to think
[7:45] and then execute.
[7:46] Most of us don't think.
[7:48] We're running a business, but we're
[7:49] running a set of assumptions.
[7:51] Certain things you've done a certain way
[7:53] for a certain period of time.
[7:55] You're running some traditions.
[7:57] But if you outthink, and that's the job,
[7:59] isn't it? CEO, outthink, outmaneuver,
[8:01] outmanage, outsell. That's our job. So
[8:04] he decided outthink people in the
[8:06] industry. He said, "You know what I'm
[8:06] going to do? I'm going to go to Paris,
[8:08] and I'm going to take one of these
[8:09] perfume bottle companies and make this
[8:12] exquisite bottle.
[8:14] I'm going to pay a lot for the bottle,
[8:16] and then I'm going to charge five times
[8:18] more than anybody else, and see what
[8:19] happens."
[8:20] And guess what? He sold for 5.1 billion
[8:24] from a $50,000 investment 10 years
[8:26] later.
[8:27] So, these are the people I've had the
[8:28] privilege to learn from, but what they
[8:29] have in common is is this incredible
[8:31] drive, this incredible insatiable hunger
[8:34] to go to another level.
[8:36] And so, what they all do, they're also
[8:38] as they study patterns.
[8:40] I have the privilege now, by learning
[8:41] these patterns, I've applied it in my
[8:43] own life from all the people I've
[8:45] learned.
[8:46] And they're simple. Success leaves
[8:48] clues. If someone has taken something
[8:50] for nothing and built a billion-dollar
[8:51] company, they aren't lucky.
[8:54] They just look at things differently
[8:55] than you are.
[8:57] And so, I've studied what are those
[8:58] differences from the most successful.
[9:01] And what you'll find is they find these
[9:03] breakthrough insights, and they execute
[9:05] them.
[9:06] But to execute, I had to keep myself in
[9:08] that state, because otherwise, you can
[9:10] get overwhelmed by what you'll hear on
[9:12] the news, what you'll hear from people
[9:13] around you, tariffs, things you can't
[9:15] control. So easy to get overwhelmed. So,
[9:18] this mindset is the most important
[9:21] thing. Please write down 80% of success
[9:23] in business is psychology, 20% is
[9:26] strategy.
[9:28] 80% of success in business is
[9:29] psychology, 20% strategy. How can I say
[9:32] that when I'm a strategist?
[9:35] I know the right strategy could save you
[9:37] 10 years in your business.
[9:39] Literally, my goal is to compress
[9:41] decades into days for people, save them
[9:43] a lot of time, and the right strategy
[9:45] can do it. But I could give you the
[9:47] right strategy, and you won't use it,
[9:49] you won't follow through without the
[9:50] right psychology.
[9:51] How many follow this? If you do, say I.
[9:54] So, our goal is got to be get our own
[9:57] psychology so strong that then we can
[9:59] lead others.
[10:01] Cuz you can't move other people if
[10:02] you're not moved.
[10:04] You can't touch other people if you're
[10:05] not touched. And you can't get other
[10:07] people to think creatively, innovate, if
[10:09] you don't do it yourself.
[10:11] But most of us don't spend enough time
[10:12] strategically thinking for
[10:14] breakthroughs. And again, it's combining
[10:17] these little niches, these small things
[10:20] that compound. Have you ever had this
[10:22] experience? You ever set a goal and you
[10:23] go, "I'm going to go do this." And then
[10:25] your brain goes, "Who are you kidding?"
[10:27] Who's had this experience? Make some
[10:28] noise if you know what I'm talking
[10:29] about, right?
[10:30] Well, that happens with your people,
[10:32] right? You're going to go out there,
[10:33] we're going to do this. They don't
[10:34] believe it.
[10:35] So, think of it, it's like if think of
[10:37] your brain as being cut in half.
[10:39] The top part's your conscious mind. The
[10:41] bottom part's your unconscious. And this
[10:43] idea comes in, we're going to go grow
[10:45] 100%.
[10:46] And then your brain goes, "I don't know
[10:47] how to do that."
[10:49] It bounces right back out.
[10:51] I call that problem, by the way, if you
[10:54] want to jot it down. If you want to grow
[10:55] your business, the number one thing you
[10:57] have to get deal with is the tyranny of
[10:59] how. I call it the tyranny of how.
[11:02] When you try to do something you've
[11:04] never done before,
[11:05] you and or your team
[11:08] will first think, "How do I do this?"
[11:10] And if they've never done it before, it
[11:12] produces uncertainty.
[11:15] And when you're uncertain, you don't
[11:16] execute well.
[11:18] I'll give you an example of athletics.
[11:20] How many of you have just been watching
[11:22] a football game or a basketball game and
[11:24] you see, let's say, the kicker goes
[11:26] running out there and they get ready to
[11:28] kick and you look at them and you go,
[11:30] "They're going to miss it."
[11:31] Or you're watching an NBA game, it's the
[11:33] free throw and the guy's going, it's a
[11:34] critical moment and you go, "He's going
[11:36] to miss it." And you're right. Who's
[11:38] ever done this before? Make some noise
[11:39] if you know what I'm talking about here.
[11:40] Come on.
[11:41] Come on, let me hear you out there.
[11:45] Question. How did you know that they
[11:47] were going to miss it?
[11:49] You saw the uncertainty in their body,
[11:51] didn't you?
[11:53] When you look at somebody like Steph and
[11:55] he shoots the ball from practically half
[11:57] court,
[11:58] you see him having good enough shoots
[12:00] and he doesn't even wait. He turns
[12:01] around and starts celebrating. He
[12:03] already knows.
[12:05] If you watch somebody like LeBron, he's
[12:07] coming in to stop stop ball, is there
[12:09] any uncertainty in his mind? Not an
[12:11] ounce. So, when you try to do something
[12:14] new
[12:15] and it's big and you never done it
[12:16] before, what is people's biggest fear?
[12:19] That they're going to fail.
[12:21] That shows they're not enough.
[12:23] Our deepest fear, by the way, in life is
[12:24] that we're not enough we won't be loved.
[12:26] So, it's a survival instinct in people's
[12:28] unconscious.
[12:30] So, you have to not start with how, you
[12:33] got to start with what and why.
[12:35] And you got to play the game of
[12:37] psychology where it's 10 cents a hole,
[12:39] people can start seeing that oh, we're
[12:41] just going to increase, you know, 15%
[12:44] more of this or they're going to get 10%
[12:46] more of this. We're just going to
[12:47] increase the follow-up by 4 seconds and
[12:50] it turns out fast we turn and you start
[12:52] to see results that are unbelievable in
[12:54] a business. That's the compounding that
[12:56] I'm talking about. But you got to
[12:58] develop that internal certainty so you
[13:00] can transfer it to other people. If
[13:02] you're a quarterback, you're basically
[13:04] the CEO. You can't win without great
[13:05] people, right?
[13:07] And you got to make sure that you keep
[13:08] those people on the right psychology.
[13:10] You create the right culture, especially
[13:13] when things are difficult, especially
[13:14] when the economy is tight, especially
[13:16] when something goes against you.
[13:18] And these guys, these individuals are
[13:19] the leaders of these teams. And they not
[13:21] only have to be physically fit, I mean,
[13:23] I understand I got to relate most of my
[13:25] seminars, like I said, are 50 hours. I'm
[13:27] on stage 12 hours a day. I got to keep
[13:28] people involved. You wouldn't sit for a
[13:30] 3-hour movie
[13:32] and make it time disappear cuz they're
[13:34] so fulfilled. They do it for 3 or 4 days
[13:36] in a row.
[13:37] These guys also have to train my body
[13:39] intensely. No lack of oxygen, all these
[13:42] pushes. [music] They do all those
[13:43] things, but also got to train my mind.
[13:45] These guys, you cannot believe what they
[13:47] do each week to prepare.
[13:48] They do what you and I have to do as
[13:49] CEOs. They study the competition like
[13:52] crazy. They study every aspect. They
[13:53] look for patterns to see what they can
[13:56] beat, how they can surpass them, how
[13:58] they can turn it around.
[13:59] They memorize a whole series of plays.
[14:01] And then when they come up and they call
[14:03] in the huddle, they always call two
[14:04] plays. Most people don't realize this.
[14:06] And when they come to line, you hear
[14:07] them barking those commands, they look
[14:09] around and they see the defense. And if
[14:12] they think what they called is not going
[14:13] to work, they have a code. "Omaha,
[14:16] Omaha." It means get rid of the first
[14:17] one. We're going for the second one.
[14:19] It's constant strategy. It's constantly
[14:22] thinking through.
[14:24] You and I as CEOs, as entrepreneurs, as
[14:26] founders, we are paid to think. But the
[14:29] key is to think [music] in like a
[14:31] breakthrough person.
[14:32] Most of us think in terms of how to
[14:34] manage things, how to get through it,
[14:36] how to solve a problem.
[14:38] But the people that really make change
[14:40] change happen are the people that think
[14:42] so differently. And breakthroughs, some
[14:44] of the greatest breakthroughs [music]
[14:46] are really on the surface. They're right
[14:48] there, but we don't notice cuz we're so
[14:49] conditioned to think the same way.