BrightStar gift cards let the people in your community give your gatherings as a present. A buyer chooses an amount, writes a message, and picks the day it arrives. The person receiving it gets a beautiful email with a code they can spend on any of your events.
Every gift card belongs to you. It is bought from you, the money is paid to you when the card is bought, just like a ticket sale, and it can only be spent with you. BrightStar never holds the money in between.
Where to find it
Dashboard → Settings → Gift cards. Switch on "Offer gift cards" and save. Buyers then see "Give the gift of a gathering" on your event pages and on your organizer page. Selling gift cards needs a connected, verified Stripe account, because the money goes straight to you.
Setting up your gift card
Everything is on the Gift cards tab, with a live preview of the card beside it.
- 1Choose up to six amounts to offer, such as $25, $50 and $100.
- 2Decide whether buyers may also type their own amount, and set the lowest and highest.
- 3Pick a design: Aurora, Lotus, Dawn or Night sky. On Elevate you can add your own accent colour, as with Custom Design.
- 4Add a headline and a suggested message that buyers can keep or rewrite, and any terms of your own.
- 5Choose who pays the booking fee, and save.
What the buyer and the recipient see
Buying a card takes a minute and works well on a phone.
Spending a gift card
At checkout the buyer taps "Have a gift card?" and enters the code. The card pays for the tickets after any discount code, and the buyer pays the rest by card. Whatever is not used stays on the gift card for next time. At the door, the web box office has a gift card field next to the discount code.
A gift card can be used when every ticket in the cart is one of yours, in the same currency as the card.
Fees
A gift card sale carries the same fees as one ticket of the card's value on your plan, and you decide who pays them, as with tickets. When the card is spent there is no second fee on the part it pays. Fees apply only to anything the buyer still pays by card.
Managing your cards
The Cards list on the Gift cards tab shows every card with its balance.