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Build the Audience First: Lessons From 7 Years of Podcasting

JS
Jay Shetty
Oct 22, 2026
9 min de lectura
Ver · 7

Jay Shetty's 13-minute video on seven years of podcasting reads like a retrospective, but it works as a field manual. Across nine numbered steps, the host of the podcast On Purpose argues that the audience has to exist before the show does, that criticism should be investigated rather than obeyed, that commitment cannot wait for proof, and that a personal invitation is the only way to land a guest who is genuinely ready to talk. The lessons are less about microphones than about the order in which a creative project gets built, and that order is where most people go wrong.

Leer · 8 secciones

What happened when no one showed up to the first talk?

The first time Shetty gave a talk, nobody came. The second time, nobody came again. He describes the slow turn that followed: a handful of students, then three or five, and at one point 50 to 100 people showing up to hear him speak. There was no social media, no following, and no money behind it. In the video he sums up the situation plainly: "No social media, no followers, no money, just curious students."

The detail that matters is what he did after those talks. He describes spending three hours after each two-hour talk, three times a week, just hearing people out about their lives. It is an unglamorous routine, and it is the spine of the whole video. Shetty's first step is not to build a show. It is to build a relationship with the people who would eventually become the show's listeners.

"Most people think you make something and then you find people who want it. I tried to understand people first."

— Shetty, in the video, 0:54

From that experience he draws a rule he states outright: "Don't try to build an audience for your idea. Build an idea for an audience that already exists." By the time he launched the podcast, he says, he was no longer asking what kind of podcast he wanted to make. He was asking what conversations people were already looking for. The advice is pitched at people with no reach at all. "If you have a 100 people in your network, listen to them. If you have 10 customers, study them. If you're starting with zero, find 10 people you're trying to help and actually talk to them."

How do you respond when people say your idea will never work?

The second step is the one most people will find hardest to practice, because it asks you to treat discouragement as information. Shetty recounts the chorus he heard before the show existed. There were 700,000 podcasts in the world, the doubters said, so it was too oversaturated. Guests would not come on a podcast; they wanted TV. Nobody would be able to book anyone.

His answer came from a conference. He was waiting to go on stage, and Tom Brady was being interviewed before him. In Shetty's account, Brady tried to talk about his purpose and never got the opportunity. "I thought that's it," Shetty says. "I want to create a show, create a space where people can really feel safe and open and talk about what they deeply find meaningful, not just coming on to promote another product or promote their show or their music."

The useful part is the method he describes for the doubt itself. Most people, he says, have two instincts when they hear "that will never work": believe the critic and quit, or ignore the critic entirely. He proposes a third. "Don't accept their conclusion. Investigate their concern." Each objection becomes a question. "If someone says nobody will watch a 2-hour conversation, don't hear don't make it. Ask what would make someone stay for two hours." The same move applies to saturation: the question is what would make your show worth choosing, not whether there is room for you at all.

"Take the data, leave the doubt. Your doubters don't get to decide where you're going. But they might show you what you need to strengthen to get there."

— Shetty, in the video, around 3:12

He is careful to note the limit of the critic's authority. Doubters, he says, "can identify a problem without being right about your potential to solve it." It is a useful distinction for anyone who has been told they are too early, too late, too young, or too old. Shetty's verdict on all of that is blunt: "Your time is always now. Start now."

Should you invest in a project before it has proof?

Step three is the one with the most self-deprecation. Shetty says podcasting was still fairly new in 2019, and that he knew nothing about production or set design. He is unsparing about the early episodes: "it's actually so embarrassing. It's so bad. I don't even think we got the framing right." He would turn his bedroom into a studio and then turn it back again. Because he could not afford cameras, a team came in and set up every time.

His point is not that polish is unimportant. It is that people often postpone commitment until the rewards arrive. "I'll buy the equipment when people watch. I'll hire help when it grows. I'll invest when I know it's going somewhere." He argues that this order is sometimes backward, because a project never grows if it is never treated as something capable of growing. Investment, in his telling, does not have to mean money. "It could be time. It could be trading with people for favors."

He is also honest that he could not have promised the outcome. Asked in 2019 whether the show would reach where it is now, he says he could not have answered yes with confidence. "I'd say I hoped it would." What he knew was that he would keep working and keep improving. That distinction is the center of the step:

"There's an important difference between recklessness and commitment. Recklessness says this has to work. Commitment says I'm going to give this the best chance to work."

— Shetty, in the video, around 5:16

Why do personal invitations matter more than a publicist's pitch?

Step four is where the video gets tactical. Shetty says he sent a personal invite to every guest, and he explains why. The conversation he was requesting was not a publicity slot. "It was an opportunity to give this person the space to talk about what mattered to them." So the invitation had to carry the same personal quality he wanted the conversation to have.

The diagnosis is that most guests receive a stream of messages that sound identical: "We love this person. We'd love to have them on the show. I hope they can come on the show. What's the best time?" If your outreach cannot be told apart from everyone else's, he asks, "why would they possibly want to come to you?"

He credits Tim Ferriss with the sharpest version of the idea. Shetty says Ferriss told him, when he appeared on the podcast, "Don't try to be the best. Don't try to be the biggest. Try to be the only." Shetty's translation is a question every creator can ask: what is the one place a person can go for this exchange? He also describes patience as part of the strategy. Some guests, he says, were invited over three or four years before they appeared. "If I really wanted to have a conversation with someone, I would be patient forever." The payoff, in his view, is the quality of the conversation, because people arrive "when they're really ready to open their heart."

Does practice on smaller shows actually matter?

Step five will surprise anyone who thinks Shetty's podcast arrived fully formed. Before launching it, he says, he hosted two interview series that most listeners never heard of. One was a daily live show on Facebook Live for the Huffington Post, called Follow the Reader, where he interviewed authors including Simon Sinek and Tim Ferriss. The other, NASDAQ Reads, featured guests such as Ryan Holiday.

His argument is that reps matter more than planning. Many people say they want a show built on interviews, he observes, but they have never researched a guest, built questions, recorded a conversation, or watched it back. He ties this to business history as well: most people who build something successful had earlier ventures that failed quietly, long before the one anyone remembers. The unseen work is the work.

What does listening after you ask a question change?

Step six is the one about silence. Shetty says his shows were "less interview and more conversations," and that the community loved that. The approach built a bond in the room between him and each guest, and it also built one with the audience. He practiced not interrupting, so guests could think through their answers and feel "seen, heard, and understood." He notes that viewers often commented on it directly, praising him for not cutting people off.

It is a quiet lesson with a practical edge. An interviewer who listens has to keep the question open rather than rushing to the next one, and that discipline is the thing audiences notice, even when they cannot name it.

What does the rest of the list cover?

The video runs to nine steps, and the back half moves toward consistency, storytelling, and upgrading production as the show matures. Shetty also talks about protecting the promise you make to listeners, about guests who are the right fit rather than the most famous, and about building a team that genuinely loves podcasts. Because the closing sections move quickly, the richest material is in the first six steps, where he explains the reasoning behind each choice rather than only listing it.

Where to go from here

The most useful way to read this video is as a sequence rather than a checklist. Start with the audience, even if it is ten people. Treat each objection as a question you can answer. Commit before the proof arrives, but keep the commitment honest. Make every invitation specific enough that it could only have been written to one person. Then practice in public on smaller stages, and listen more than you talk. Shetty's own story is a reminder that the thing people see at the end was built on a long run of unseen conversations, and that the no-one-came years were the ones doing the work.

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Transcript

[0:00] I never believed in a million years that

[0:03] I would build one of the world's biggest

[0:06] podcasts. In this video, I'm going to

[0:08] share with you how I built it step by

[0:11] step, the things that went wrong, the

[0:13] mistakes, the failures, and how we

[0:16] finally got there. Step number one, I

[0:18] built connection before I built the

[0:21] podcast. Actually, the first time I gave

[0:24] a talk, no one came. The second time I

[0:27] gave a talk, no one came again. Slowly

[0:30] but surely, three, five, and at one

[0:32] point 50 to 100 students would come to

[0:35] hear me speak. No social media, no

[0:38] followers, no money, just curious

[0:40] students. I would spend three hours

[0:43] after giving a two-hour talk with three

[0:46] people three times a week to just hear

[0:49] about their lives. Most people think you

[0:52] make something and then you find people

[0:54] who want it. I tried to understand

[0:56] people first. By the time I started the

[0:59] podcast, I wasn't asking what podcast do

[1:02] I want to make. I was asking what

[1:05] conversations are people already looking

[1:07] for. And you don't need millions of

[1:10] followers to do this. If you have a 100

[1:12] people in your network, listen to them.

[1:15] If you have 10 customers, study them. If

[1:18] you're starting with zero, find 10

[1:20] people you're trying to help and

[1:22] actually talk to them. Don't try to

[1:24] build an audience for your idea. Build

[1:26] an idea for an audience that already

[1:28] exists. Step number two, don't listen to

[1:32] your doubters. Learn from them. No one

[1:35] wanted to give me a podcast. Jay,

[1:38] there's 700,000 podcasts in the world.

[1:41] It's too oversaturated. You won't be

[1:44] able to book any guests. They don't want

[1:46] to come on a podcast. They want to be on

[1:48] TV shows. Why? Why couldn't people book

[1:51] guests? Why was it too oversaturated?

[1:54] What was missing from the space? I was

[1:56] speaking at a conference and I was

[1:59] waiting to go on stage and Tom Brady was

[2:01] on stage before me being interviewed and

[2:04] I saw that he didn't get an opportunity

[2:06] to talk about his purpose even when he

[2:08] tried and I thought that's it. I want to

[2:11] create a show create a space where

[2:13] people can really feel safe and open and

[2:16] talk about what they deeply find

[2:18] meaningful not just coming on to promote

[2:20] another product or promote their show or

[2:22] their music. When someone tells you that

[2:25] will never work, you're not ready,

[2:28] nobody wants that, someone's already

[2:30] doing it, your instinct is usually one

[2:33] of two things. Believe them and quit or

[2:36] ignore them completely. I learned

[2:38] there's a third option. Don't accept

[2:41] their conclusion. Investigate their

[2:43] concern. If someone says nobody will

[2:46] watch a 2-hour conversation, don't hear

[2:49] don't make it. Ask what would make

[2:51] someone stay for two hours. If someone

[2:54] says there are already thousands of

[2:55] podcasts, don't hear there's no room for

[2:58] me. Ask what would make mine worth

[3:01] choosing. If someone says you're not

[3:03] experienced enough, don't let them

[3:05] decide what you're capable of. Ask,

[3:08] "What skill do I need to get better at?"

[3:10] Because sometimes your critics can see

[3:12] weaknesses your confidence can't. But

[3:15] they can identify a problem without

[3:17] being right about your potential to

[3:19] solve it. Take the data, leave the

[3:22] doubt. Your doubters don't get to decide

[3:24] where you're going. But they might show

[3:27] you what you need to strengthen to get

[3:29] there. The worst advice I've ever

[3:31] received is you're too early or you're

[3:33] too late. You're too overqualified or

[3:36] you're too underqualified. You're too

[3:38] young or you're too old. Your time is

[3:41] always now. Start now. Number three, I

[3:45] invested before I had proof. In 2019,

[3:48] podcasting was fairly new. On top of

[3:51] that, I knew nothing about production or

[3:53] set design. If you actually go back to

[3:55] some of my earliest episodes, it's

[3:57] actually so embarrassing. It's so bad. I

[3:59] don't even think we got the framing

[4:00] right. I would literally turn my bedroom

[4:03] in my apartment into a studio and then

[4:06] back again to my bedroom. And I couldn't

[4:08] afford cameras, so I had a team come and

[4:10] shoot and set up every single time. It's

[4:13] all about the content. Make sure it

[4:16] sounds good, but don't obsess over the

[4:18] things you can't invest in yet. We say

[4:20] things like, "I'll buy the equipment

[4:21] when people watch. I'll hire help when

[4:24] it grows. I'll invest when I know it's

[4:26] going somewhere." But sometimes that's

[4:28] backward. Sometimes it doesn't grow

[4:30] because you haven't treated it like

[4:33] something capable of growing. And that

[4:35] doesn't mean you have to invest a lot of

[4:36] money. It could be time. It could be

[4:38] trading with people for favors. And it

[4:40] wasn't because I knew it would work. If

[4:41] you honestly asked me in 2019 if I

[4:43] thought on purpose would be where it is

[4:45] today, I don't think I'd be able to

[4:47] confidently say yes. I'd say I hoped it

[4:49] would. I wish it could, but I couldn't

[4:51] have guaranteed it. But all I knew back

[4:54] then is that I was going to work at it,

[4:56] that I was going to improve. There's an

[4:59] important difference between

[5:00] recklessness and commitment.

[5:03] Recklessness says this has to work.

[5:05] Commitment says I'm going to give this

[5:07] the best chance to work. At some point,

[5:10] you have to stop asking the world for

[5:12] proof that your idea deserves your

[5:14] commitment. Sometimes you have to commit

[5:16] before the proof arrives. Number four, I

[5:20] sent personal invites to every single

[5:23] guest. To me, what made it different was

[5:26] the conversation I was asking to have

[5:28] wasn't just a PR request. It wasn't just

[5:31] promotional. It wasn't just press. It

[5:33] was an opportunity to give this person

[5:35] the space to talk about what mattered to

[5:37] them. Therefore, my invite had to be as

[5:40] personal as I wanted the conversation to

[5:43] be. Most of the people you want on your

[5:44] show get thousands of emails from

[5:47] publicists, teams, people all the time

[5:50] that look and sound exactly the same. We

[5:52] love this person. We'd love to have them

[5:54] on the show. I hope they can come on the

[5:55] show. What's the best time?

[5:58] If you don't differentiate how you share

[6:01] your mission and what you're offering to

[6:03] the person, why would they possibly want

[6:05] to come to you? Tim Ferrris said this

[6:07] incredible piece of advice to me

[6:09] recently when he came on the podcast. He

[6:11] said, "Don't try to be the best. Don't

[6:13] try to be the biggest. Try to be the

[6:15] only." What are you the only place

[6:18] someone can go to to have this exchange?

[6:21] There are some guests that we've invited

[6:23] for over three to four years before they

[6:27] come on the show. The point is, if I

[6:28] really wanted to have a conversation

[6:29] with someone, I would be patient

[6:31] forever. That's why we get these special

[6:34] conversations. It's why we get these

[6:36] amazingly genuine interactions because

[6:38] people are coming on when they're really

[6:40] ready to open their heart. Number five,

[6:43] I got my reps in. Before I started my

[6:46] podcast, I had two interview series you

[6:48] probably never heard about. I had a show

[6:51] at the Huffington Post called Follow the

[6:54] Reader where I interviewed authors like

[6:56] Simon Synynic and Tim Ferrris live on

[6:58] Facebook Live, if you remember that,

[7:00] every single day. And at the same time,

[7:03] I had a show called NASDAQ Reads where I

[7:05] interviewed people like Ryan Holidayiday

[7:07] and Lewis House. Now, there's no

[7:09] substitute to just interviewing people

[7:12] and doing the thing. Often we say we

[7:14] want to have a podcast where we

[7:15] interview people, but we've never

[7:17] actually researched or built questions.

[7:19] We've never sat down and had a

[7:21] conversation that was recorded on camera

[7:23] and watched it back. Most people who

[7:25] build a successful company or a

[7:26] successful business, that wasn't their

[7:28] first company. They tried something

[7:30] smaller before that you never heard of

[7:32] that failed miserably that never worked

[7:34] out and then you heard about the thing

[7:36] that they were successful at. Number

[7:38] six, I actually listened after I asked a

[7:41] question. My shows were less interview

[7:44] and more conversations and the community

[7:47] loved it. It created a real bond in the

[7:49] room for me and my guest, but I realized

[7:51] it also built an incredible connection

[7:54] with our community. I also practiced not

[7:57] interrupting my guest because I wanted

[7:59] to give them the space to really feel

[8:01] seen, heard, and understood. I wanted

[8:03] them to have space to really think

[8:04] through their answers and thoughts. And

[8:06] I would constantly see comments where

[8:08] people said, "I'm so glad that Jay

[8:09] didn't interrupt his guest. I'm so glad

[8:11] that Jay gave them the space." Learning

[8:14] how to actually build the ethos and the

[8:17] energy that you want to have in a

[8:19] conversation is so important. Number

[8:21] seven, I stopped thinking of an episode

[8:24] as one piece of content. Most people

[8:27] think one podcast equals one episode. I

[8:30] started seeing one conversation as

[8:32] dozens of possible doors. The full

[8:34] episode might be 2 hours, but someone

[8:37] may discover it through a 45se secondond

[8:39] clip, someone else through a quote,

[8:41] someone else through an article, someone

[8:43] else through a YouTube title, someone

[8:45] else because their friend texts them,

[8:47] you need to watch this. And this changed

[8:49] how I thought about distribution. The

[8:52] question wasn't how do we make people

[8:54] find the episode. It became how many

[8:56] ways can the episode find people. But

[8:59] there's an important distinction. Don't

[9:01] chop one conversation into 50 random

[9:03] pieces. Find 50 complete ideas inside

[9:07] it. Every clip should still have a

[9:09] question, tension, insight, a payoff.

[9:13] Because people don't share fragments,

[9:15] they share ideas that feel complete. I

[9:18] read a New York Times study that said we

[9:20] share content when it makes us feel one

[9:22] of five things: adventure, humor,

[9:26] negativity, inspiration, and surprise.

[9:30] Notice how it doesn't say learning or

[9:32] teaching or education. We watch things

[9:35] and we share things when we feel

[9:37] something. What did that clip make

[9:39] someone feel? We also created the first

[9:42] ever trailer years ago for when Will

[9:44] Smith came on the podcast because we

[9:46] wanted it to feel like a movie. We've

[9:48] been really innovative. We launched the

[9:50] first ever podcast digital magazine

[9:52] where we've had cover stars like Madonna

[9:55] all the way through to Millie Bobby

[9:56] Brown. We're always trying to find new

[9:58] ways for our conversations to find its

[10:01] community. Number eight, I learned that

[10:04] consistency beats intensity. Anyone can

[10:08] be obsessed with something for a month.

[10:10] The real question is, can you still care

[10:12] about it in year seven, which is where I

[10:15] am right now? When I started the

[10:17] podcast, I couldn't control which

[10:18] episode would take off. I couldn't

[10:20] control which guest would say yes. I

[10:23] couldn't control the algorithm, but I

[10:25] could control whether we showed up

[10:26] again. Episode 1, episode 10, episode

[10:29] 100, 500, 800. That's what people

[10:32] misunderstand about consistency.

[10:34] Research shows that most podcast

[10:36] creators don't get past episode two. So,

[10:40] if you get to episode three or four,

[10:42] you're already winning. Consistency

[10:44] isn't repeating the same thing forever.

[10:46] It's keeping the promise while improving

[10:49] the delivery. You change the set,

[10:51] improve the questions, learn

[10:52] storytelling, upgrade production,

[10:55] experiment with formats, but the

[10:57] audience knows you'll be there. Virality

[11:00] can introduce someone to you once.

[11:02] Consistency earns the right to become

[11:04] part of their life. Step number nine, I

[11:07] protected the purpose more than the

[11:09] format. This may be the biggest lesson.

[11:13] Over the years, almost everything about

[11:14] podcasting has evolved. Studios, teams,

[11:18] platforms, guests, cameras,

[11:20] distribution, scale. But the question

[11:22] underneath it couldn't change. Why

[11:25] should this exist? That's why I don't

[11:27] think the goal is to protect your

[11:28] format. Protect the promise you make to

[11:32] the audience. So, grow, experiment,

[11:34] expand, but don't let getting bigger

[11:36] make your reason for existing smaller.

[11:39] I'll give an example. As we grew larger,

[11:41] we had lots of incredible guests

[11:43] reaching out to be on the show. And our

[11:45] question always became, what is this

[11:47] person willing to share? Are they really

[11:50] willing to open up? If someone was

[11:52] coming on just to promote a movie or

[11:54] just to promote their music without

[11:56] willing to open up, we declined. even

[11:58] some of the guests that I would die to

[12:00] have on the show. And that wasn't

[12:02] because we felt we were better than them

[12:03] or bigger than them or more important.

[12:06] We just knew what we were trying to

[12:08] deliver on. This isn't about

[12:09] superiority. It's about clarity. And

[12:12] that's why the conversations you do love

[12:14] and see on our show resonate so strongly

[12:16] because people come on when they're

[12:18] willing to honor our audience and what

[12:21] our community is looking for. Number 10,

[12:23] we built a team that loves podcasts. I

[12:26] am surrounded by people who are obsessed

[12:28] with podcasts and podcasting. So much so

[12:30] that they listen to other podcasts

[12:32] sometimes more than they listen to us.

[12:34] But it's amazing. I have an incredible

[12:36] group of people behind the scenes who

[12:38] make our show look so good, who make the

[12:40] lighting feel so good, who make sure

[12:42] that the conversations are special, who

[12:43] make sure that we get incredible guests.

[12:46] Without an amazing team behind the

[12:48] scenes, it would be impossible to do any

[12:50] of this. And that's such a great place

[12:51] to end because without an amazing team,

[12:53] none of this would be possible. Today,

[12:55] we release three episodes a week. We're

[12:58] producing other shows. We're creating so

[13:00] much content across every platform. And

[13:03] that requires a group of dedicated

[13:05] individuals who are skilled, talented,

[13:07] and gifted at what they do. I still

[13:09] don't know how to turn on a camera or a

[13:11] microphone. And I hope that inspires you

[13:14] to get started.

JS
ArtistJay Shetty

Watch more from Jay Shetty on YouTube.

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In the video, Shetty says he gave talks that nobody attended at first, then grew to audiences of 50 to 100 students with no social media or money behind it. He spent hours after each talk listening to people's lives, which he says taught him to find out what conversations people were already looking for before making the show.
Shetty argues that most people either believe critics and quit or ignore them, and that there is a third option. He suggests investigating the concern, turning each objection into a question such as what would make someone stay for two hours. He adds that critics can spot real weaknesses without being right about your potential to fix them.
Shetty says that waiting for proof before investing can be backward, because a project rarely grows if it is never treated as capable of growing. He describes early studio setups that were, by his own account, embarrassing, and notes that investment can mean time or trading favors rather than money. He also draws a line between recklessness, which demands guaranteed results, and commitment, which gives the work its best chance.
Shetty says he sent a personal invitation to every guest, because the conversation was meant to give them space rather than serve as a publicity slot. He credits Tim Ferriss with the idea of trying to be the only place for a particular exchange rather than the best or biggest. He also says some guests were invited for three to four years before they appeared.
In the video, Shetty says he practiced not interrupting so guests could think through answers and feel seen, heard, and understood. He notes that audience comments often praised this, and he describes the approach as building a connection both in the room and with the community.
Shetty says he hosted two earlier interview series before launching his podcast: a daily Facebook Live show for the Huffington Post called Follow the Reader, and NASDAQ Reads. He argues that interviewing real people and reviewing the recordings is the practice most aspiring hosts skip.

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