Self check-in turns an iPad by your studio door into a kiosk where students check themselves in. It suits a weekly class or a small gathering with no one free to stand at the door.
A student types their first name or holds up their ticket, confirms it is them, and walks in. Their check-in lands in your guest list like any other.
Where to find it
BrightStar Organizer app → choose your event → Settings (the gear in the top bar) → Shared device → Lock to check-in → Self check-in.
An iPad already locked to staff check-in can switch too: tap the lock icon in the top bar, enter the PIN, then tap Self check-in.
Setting up the kiosk
Do this on the iPad that will stand by the door.
- 1If your event has entrances, choose this iPad's entrance first, in the normal check-in screen.
- 2Open Settings → Shared device → Lock to check-in.
- 3Choose Self check-in.
- 4Leave "Book your next class" QR on to show your class page after each check-in. It appears only for a weekly class.
- 5Turn on Buy QR for walk-ins if people not on the list may book on their own phone.
- 6Tap Next, then choose a PIN of 4 to 8 digits and enter it twice. Keep it with the manager.
What students see
The kiosk is full screen, in large type, and works with VoiceOver.
How a student checks in
Checking in by name takes a few taps.
- 1Type your first name, or add your last initial ("Maya R").
- 2Tap your name.
- 3Enter the last 4 digits of the phone number on your booking. If the booking has no phone number, or you prefer, type the first letter of your email address instead.
- 4If your booking has more than one ticket, tick everyone checking in now. Everyone is ticked to start.
- 5You see "You're checked in — enjoy", and for a weekly class a QR code to book your next class.
Scanning a ticket instead
A student can tap Scan my ticket and hold their ticket QR code up to the front camera. The code proves the ticket, so there is no question to answer. If the booking has other tickets still to arrive, the kiosk asks who is here.
When someone is not on the list
If no name matches, or the answer is wrong three times, the kiosk says "Please see the front desk". The kiosk never takes a payment.
With Buy QR for walk-ins on, it also shows a QR code to your event page, so a newcomer can book and pay on their own phone.
Where check-ins go
Every self check-in is recorded like a staff check-in, at this iPad's entrance, with the device marked Self check-in. It appears in your guest list and check-in counts straight away. With no signal, an event on Elevate or above keeps checking students in from its downloaded ticket list and syncs when the connection returns. Without that list, the kiosk sends students to the front desk.