Every race director knows the feeling: you've sold out your event, set a new registration record, and then you open the platform dashboard to see how much of that revenue actually made it to your race account. The answer is always less than you expected.
Registration platform fees are the silent budget killer in endurance events. They compound with every registration, scale with your success, and eat into the very margins that make race operations sustainable. Let's break down exactly how much you're paying — and what happens when you stop.
Active.com: The Industry Default
Active.com charges 5.75% + $1.50 per registration in combined processing and platform fees. Here's what that looks like at scale:
| Race Type | Runners | Entry Fee | Active.com Fees |
|---|---|---|---|
| Community 5K | 500 | $35 | $1,756 |
| Half Marathon | 2,000 | $95 | $13,925 |
| Marathon | 3,000 | $130 | $26,925 |
| Triathlon (Olympic) | 1,500 | $175 | $17,344 |
| Ultra Marathon | 800 | $200 | $10,400 |
For a race series operating three events per year, those fees easily exceed $50,000 annually. That's the salary of a full-time race coordinator, or the budget for a complete timing system upgrade.
RunSignUp: Lower Fees, Hidden Complexity
RunSignUp advertises lower base fees, but the real cost often includes add-ons for premium features, custom fields, API access, advanced reporting, and referral programs. The interface complexity also has a hidden cost: more support tickets, longer setup times, and steeper learning curves for volunteer registration helpers.
EnduranceFinder's Starter tier charges zero platform fees. The only cost is standard credit card processing (2.9% + $0.30), which every platform charges regardless. Here's the side-by-side:
| Race Type | Active.com Cost | EnduranceFinder Cost | Your Savings |
|---|---|---|---|
| 500-runner 5K ($35) | $1,756 | $0 | $1,756 |
| 2,000-runner Half ($95) | $13,925 | $0 | $13,925 |
| 3,000-runner Marathon ($130) | $26,925 | $0 | $26,925 |
| 1,500-runner Triathlon ($175) | $17,344 | $0 | $17,344 |
Note: Credit card processing fees (2.9% + $0.30) apply on all platforms and are excluded from the comparison above, as they are identical regardless of platform choice.
Race directors who switch to EnduranceFinder aren't just pocketing the difference. They're reinvesting it into the athlete experience:
- Better aid stations: More hydration points, higher-quality nutrition, medical support upgrades
- Premium finisher medals: Custom designs that athletes actually want to display
- Course improvements: Better signage, timing mat upgrades, professional photography
- Post-race experience: Food trucks, live music, recovery zones, family-friendly areas
- Safety infrastructure: Additional course marshals, improved medical coverage, communication systems
These investments create a virtuous cycle: better experiences lead to stronger word-of-mouth, higher return rates, and ultimately more registrations for future events.
Beyond fee savings, EnduranceFinder provides something no other registration platform offers: organic athlete discovery. Your race listing is immediately visible to 500,000+ athletes browsing EnduranceFinder for their next event.
Think about what you currently spend on Facebook ads, Google ads, influencer partnerships, and race listing sites to drive registrations. EnduranceFinder replaces much of that spend with built-in exposure to athletes who are actively searching for races like yours.
Migrating to EnduranceFinder doesn't require a leap of faith. Many race directors start by listing their next event alongside their existing platform, comparing the experience and registration flow before making a full switch.
There's no contract, no minimum commitment, and no onboarding fee. Create your free account, list your race, and see the difference in your first event cycle.
Your athletes deserve every dollar of their entry fee going into the experience — not into platform fees.
