Transcript
[0:00] I went from 13,000 employees to three
[0:02] [music] employees in one week. We work
[0:04] was one of the fastest physical global
[0:06] growth the world's ever seen. But
[0:07] everything went wrong. We lost
[0:09] everything. 2019 you were publicly filed
[0:11] its S1. Company valued at around [music]
[0:12] $47 billion. The S1 showed some losses,
[0:15] 3 billion in the past 3 years. Also, the
[0:17] S1 revealed when you were CEO that you'd
[0:19] also trademarked the word we [music] and
[0:20] sold it back to the company. That's not
[0:22] true. People sometimes think I was fired
[0:24] because the Wall Street Journal said
[0:25] [music] so. Not true. I wanted to hear
[0:27] directly from you. What happened? You
[0:28] really want to go there? I'm like I'm
[0:30] I'm happy to the floor is yours. So in
[0:32] we work the business grew faster than I
[0:35] could grow and every step I take
[0:37] suddenly the [music] ego starts coming
[0:39] up. Oh 20 billion valuation billion
[0:42] valuation in Japan on top of that 5
[0:44] billion valuation in China. It suddenly
[0:46] became about the money. I forgot what we
[0:48] were all about and when I lost it
[0:50] everybody lost it. And the next thing is
[0:52] we found ourselves being forced to go
[0:54] public when we weren't [music] ready.
[0:56] Then you resigned as CEO of we work
[0:58] after the IPO didn't pan out. So I
[1:01] stepped down out of choice and [music] a
[1:03] second after I did it, we got stabbed in
[1:05] the back and the only lesson there,
[1:06] you're going to stab the king, kill. If
[1:08] you're not going to kill, I'm going to
[1:09] come back again.
[1:10] >> Why did you make that choice to go back
[1:11] into business again? Cuz you had money
[1:13] from the reports almost a billion
[1:15] dollars. You know how hard it is.
[1:16] >> I now realize [music] that in we work, I
[1:18] did a lot more things right than wrong.
[1:19] A lot more. Not like 10% more, like 95%.
[1:23] Some of what I'm saying is hard for you
[1:24] to fully hone in on. All these founders
[1:26] you spoke [music] to, all this I don't
[1:27] think they shared this paper. So, let's
[1:29] talk about it. So, first,
[1:32] you might have seen or you might not
[1:34] have seen, but this channel is chasing a
[1:35] big subscriber milestone. So, I have to
[1:38] ask you for a favor. Roughly 58% of the
[1:41] people watching right now still haven't
[1:42] hit the subscribe button despite the
[1:44] fact that you watch this channel every
[1:45] single week. So, could I ask you guys a
[1:47] favor? that 58% of you that for whatever
[1:49] reason haven't yet hit the subscribe
[1:50] button. If there was ever a time to
[1:52] deliver upon a favor for us, it would be
[1:54] right now. And I promise that I will do
[1:56] everything in my power to make sure that
[1:57] this channel gets better and better and
[1:59] better for you. Do [snorts] we have a
[2:00] deal?
[2:02] [music]
[2:09] Adam Newman, I've had the privilege of
[2:12] getting to know you briefly over the
[2:13] last um couple of months, and it struck
[2:16] me almost immediately that you're unlike
[2:19] almost any other founder or CEO or
[2:22] really person I think I've ever met.
[2:24] There's a depth to you and a and a
[2:27] philosophy and a perspective that is
[2:30] just incredibly rare. My question to you
[2:33] is for you to be an anomaly if we accept
[2:36] that.
[2:38] Am I right in thinking that you had some
[2:40] sort of anomalous
[2:43] early origin story? What is that that
[2:46] story that shaped this man that sat in
[2:48] front of me? You know, for me first when
[2:51] I get to know someone in the beginning
[2:53] and they say, "Where is it coming from?
[2:54] Who are you?" I usually start the same.
[2:57] First of all, I'm a husband. It's my
[3:00] first job. what I'm most proud of. Then
[3:03] I'm a father. I'm a father of six. Then
[3:06] I'm a friend. Friendships are very
[3:07] important for me. And after that I'm an
[3:09] entrepreneur. I think each one of us has
[3:12] a
[3:15] phenomenal
[3:17] soul. I think it's perfect. And I think
[3:20] what really we see when we look at
[3:22] people is the distance between where we
[3:24] think they're holding to where their
[3:26] potential is. And I think it's that gap
[3:28] between those two things that actually
[3:30] defines a person. And for me throughout
[3:33] my life, sometimes out of my control
[3:35] when I was young and sometimes with my
[3:37] control when I got older, I've always
[3:39] been striving to close that gap.
[3:42] >> So you talk about not having control.
[3:44] Your early context is quite unstable
[3:45] from what I read because your mother
[3:47] suffered from bipolar. Can you bring me
[3:49] into that world so I can understand like
[3:50] the sort of context that Adam was
[3:52] raised?
[3:52] >> Happily. So we'll start like every story
[3:55] it has two sides to it and my mom and my
[3:58] father are both doctors and growing up I
[4:00] always saw both of them taking care of
[4:02] the patients and it would feel sometimes
[4:05] like the patients came ahead of us. So
[4:07] for example my sister and I we were
[4:09] never sick no matter how sick we were
[4:11] look at my she was an oncologist and she
[4:13] would say my patients are sicker go to
[4:15] school and that was sort of the
[4:17] beginning of it. When I was in the
[4:19] second grade, my parents got a divorce.
[4:21] It was very difficult for my mom and she
[4:24] needed a change of scenery. So, we
[4:25] actually moved to the United States. You
[4:27] know this photo here?
[4:29] >> I do.
[4:29] >> Um, and this one here, you've got a kid.
[4:31] This is you as a a child that is beaming
[4:33] with uh smell sort of ear to ear. Often
[4:37] when I see photos like that, my my
[4:38] curiosity is what what you can't see and
[4:41] what that young kid, that young boy
[4:43] there is is not saying, but what he's
[4:45] feeling underneath all of those uh those
[4:48] emotions. What I could tell you is I
[4:50] think for me I think the challenge
[4:53] started in the house. So we talked about
[4:55] my mother being bipolar. I only observed
[4:57] my mother's moods when we moved to the
[4:59] United States. There was no one around.
[5:02] It was only my mom and my sister and I.
[5:04] And all day she would work with the
[5:05] patients and at night at 8 p.m. she
[5:07] would come home and all hell would break
[5:09] loose. And I remember there's many
[5:12] stories but I remember this. She would
[5:13] tell my sister and I we had to wash the
[5:15] dishes. That was our one chore. And we
[5:17] wouldn't no matter what because kids
[5:19] sometimes rebel by action when they
[5:21] can't rebel by words. And she would come
[5:23] home, you didn't wash the dishes. And
[5:24] she would take the dishes and throw them
[5:26] on the floor. And then she would cry and
[5:28] start cleaning the dishes and and
[5:30] mopping them. And it was every night
[5:33] ended with some version of action like
[5:35] that. And for 2 years, I remember how
[5:38] crazy my sister and I thought the whole
[5:40] experience was. And we didn't have any
[5:41] friends who were sharing that experience
[5:43] until one day she bought this nice set
[5:45] of dishes. And she comes home again to
[5:48] throw the dishes. And we notice she's
[5:50] only throwing the cheap dishes. She's
[5:52] not throwing the ones that she liked,
[5:54] which gave us a little hint that maybe
[5:56] there's a little more control over
[5:57] what's happening than this out of
[5:59] control situation. So if I had to guess
[6:01] what was happening with the kids because
[6:03] now in hindsight I know my mom and my
[6:04] dad very well. Probably there was a lot
[6:07] of arguing in the house. Probably as a
[6:09] kid cuz I now see my kids that are very
[6:11] young. I'm sure a child finds it very
[6:14] confusing when the parents are not
[6:18] aligned as a team because as a child all
[6:20] you have to lean on are your parents.
[6:23] But I think the most important thing to
[6:25] say
[6:28] if my mom wasn't the way she was and if
[6:31] I didn't go through all those challenges
[6:32] that I went through growing up and I
[6:34] went through a lot. We're talking about
[6:35] bipolar. There's a lot that comes with
[6:37] it and we could go deeper or less. But
[6:40] almost every single thing if you took a
[6:42] piece of paper and you had to do a check
[6:44] mark for every bad thing we think can
[6:46] happen to a little boy. You get to check
[6:48] mark with me all almost all of them
[6:50] including the really bad ones that we
[6:52] don't like to talk about. As bad as that
[6:55] was when I was 22 23 I remember being
[6:57] very angry about my childhood. only when
[7:00] I met Rebecca, my then girlfriend to
[7:03] then wife, she very quickly introduced
[7:05] me to a spiritual practice. The way she
[7:07] introduced me, by the way, was after a
[7:09] week of dating, she came to me and she
[7:11] goes, "Look, you're really nice. You
[7:13] have a lot of potential, but you're not
[7:15] the guy for me." I was very surprised at
[7:18] the time. I was living in New York. My
[7:19] sister was the supermodel. We were
[7:21] hanging out. I I thought a lot of
[7:23] myself. And I said, "What do you mean
[7:25] I'm not the guy for you?" He said,
[7:26] "Well, you don't have a spiritual band.
[7:28] You're very focused on material things.
[7:30] You want to be successful, but you're
[7:31] not actually understanding the game of
[7:33] life. The guy I'm interested in is going
[7:35] to want true happiness and true
[7:37] fulfillment. And true happiness and true
[7:39] fulfillment does not come from material
[7:41] things. It was so different for anything
[7:43] anyone has ever told me that instead of
[7:46] running away or doing this or doing
[7:47] that, I thought for a second and I said,
[7:49] "Well, how would one come to explore
[7:52] this spiritual life that you're talking
[7:54] about?" And she said, "Well, you need a
[7:56] practice." And for me that practice
[7:59] started being cabala. But for all of us
[8:01] there can be different practices. The
[8:03] thing I learned very quickly in the
[8:04] practice is the difference between meant
[8:06] to be and free choice. And I think a lot
[8:10] of people don't understand it. But how
[8:12] can there be? We talk a lot about in
[8:14] spirituality about it's meant to be and
[8:15] there's free choice. How could there be
[8:17] free choice and things be meant to be at
[8:19] the same time? The way I explain it is
[8:22] you get to a fork in your life and you
[8:24] choose left over right and everything
[8:26] works out meant to be. You get to that
[8:28] same fork and you choose right and you
[8:31] crash on your face horribly. Everybody's
[8:33] watching and you stop and you actually
[8:37] learn lessons from it and you take
[8:39] accountability and you say, you know
[8:40] what, whatever happened to me happened
[8:42] for a reason and I'm going to learn from
[8:44] it. I'm going to be stronger. Almost
[8:46] like a sword that's getting forged. And
[8:49] the more times you hit it and the more
[8:50] hit you put on it, the stronger it gets.
[8:53] And then you learn those lessons and you
[8:55] go back into the game of life and you
[8:56] apply that in again, suddenly you take
[8:59] the catastrophe or the tragedy or the
[9:02] curse and you make it into a blessing.
[9:04] You turn it into a made to be. When the
[9:06] world did crash on me as an adult, it
[9:09] was nothing compared to what I had to
[9:11] deal with as a child. I was like, it's
[9:12] okay. I have a wife. I have kids.
[9:14] [clears throat] I have close friends.
[9:16] we'll take a deep breath and we'll start
[9:18] from scratch again. And that kind of
[9:20] fortitude, I think regretfully, comes
[9:23] through going through very difficult
[9:24] things. So, if you're listening to this
[9:26] right now and you're going through
[9:27] something really difficult and it feels
[9:29] dark, I encourage you to remember that
[9:32] the darkest moment of the night is a
[9:35] second before dawn.
[9:37] >> I feel like there's things in your early
[9:39] context that you haven't shared before
[9:41] because you said there's things that we
[9:44] don't usually share. Not publicly, but
[9:46] meaning I have in front of So I used to
[9:48] share everything in front of our
[9:49] employees that we work. So there's
[9:51] things I shared in front of 10,000
[9:52] people. I'm not sure it ever made it to
[9:54] the press.
[9:55] >> What is missing? You really want to go
[9:57] there?
[9:58] >> I'm I'm happy to.
[9:59] >> If you're happy to, I'm happy to.
[10:03] >> I'll share two things that I'm not sure
[10:05] that maybe could be helpful for other
[10:07] people that are going through similar
[10:08] things.
[10:11] So the the hidding and stuff like so
[10:14] when someone's bipolar, by the way, they
[10:16] get very angry or very happy very fast.
[10:18] When they're happy, they're the
[10:20] happiest. You have fun and everything's
[10:21] amazing. And my mom would play games
[10:23] with us and it was phenomenal. But
[10:28] also when that I think happens a lot
[10:30] with bipolar, there's the suicide
[10:32] threats. And then there's one thing when
[10:34] you threaten to. So again, if you're two
[10:36] children and your only parent threatens
[10:38] to commit suicide,
[10:40] who is going to take care of you? What
[10:42] is going to happen if suddenly that
[10:44] happens? And I have a lot of memories,
[10:46] but one that just came back to me not
[10:48] too long ago. We're in the kibuts, which
[10:51] is where we're living after we came back
[10:52] from the US. My mom wanted us to have a
[10:54] special experience. So we went to this
[10:56] community where everybody shares a lot
[10:58] of things together. It's also the
[11:00] beginning of why I love communities. And
[11:03] we get into this big fight and my mom
[11:05] basically says she's going to kill
[11:06] herself and she takes the knife and I
[11:09] remember she's holding this huge knife.
[11:10] I'm like, "No, no, don't do it." And I
[11:13] remember
[11:15] I just remember feeling that I
[11:17] [clears throat] have to stop it that it
[11:18] is up to me and if I don't stop it, then
[11:20] she's going to kill herself right there
[11:22] in front of my sister and I. So I
[11:24] grabbed the knife and we're fighting
[11:26] left and right. And my sister is sitting
[11:28] right there and she's crying and she's
[11:30] crying
[11:33] and I'm no and she's saying yes. And the
[11:35] whole thing is so crazy. How old were
[11:39] you? 12 at that moment.
[11:44] That's one. There's more if you want to
[11:45] go deeper, but that was one. I invite
[11:47] you to go deeper.
[11:52] When I was in between second grade to
[11:54] fourth grade, um I was sexually
[12:00] I think you called molested by an older
[12:03] uh than a teenager.
[12:05] So she was at least six or seven years
[12:07] older than me. This one I didn't
[12:12] even know that what was happening was
[12:17] wrong.
[12:19] And many years later, Rebecca and I are
[12:21] in the Hamptons and it's somehow the
[12:23] story comes up and she goes, "Adam,
[12:25] understand that this is not normal for a
[12:27] child at that age."
[12:30] And I didn't even fully understand.
[12:34] And
[12:36] that taught me
[12:39] that explained to me a lot about
[12:40] children. And again we go back to the
[12:42] responsibility of parents and the
[12:44] responsibility of society to take care
[12:47] of the children and schools to
[12:48] understand what's happening. And
[12:50] whenever we see anyone we are so good at
[12:54] walking into a room seeing someone else
[12:56] and judging. Oh, they're not acting the
[12:58] way I would act. They're not acting
[13:00] right. They're not speaking right.
[13:01] Everybody's so busy judging everybody. I
[13:04] want to encourage every single person
[13:06] next time you're about to judge. You
[13:08] don't know who that person is. You do
[13:10] not know where they come from. You do
[13:11] not know what happened to them as a kid.
[13:13] God forbid they were molested. God
[13:14] forbid they dealt with all these things.
[13:17] You don't know where they started. You
[13:19] only know where you see them now. And it
[13:21] could be that if you really got to know
[13:23] them and you would have known the
[13:24] distance they went from here to here,
[13:28] you would have been
[13:30] extremely impressed with them and you
[13:32] would have not measured them that way.
[13:34] And this is why I think it's so
[13:36] important for all of us when we walk
[13:38] into rooms to really go after unity. You
[13:40] and I can say the same sentence in a way
[13:42] that tears people apart or brings people
[13:44] together. It takes more effort to speak
[13:47] in a way that brings us together. But if
[13:51] we don't start acting like this, if we
[13:54] keep dividing and keep splitting,
[13:57] I'm worried.
[13:59] Sounds like as an adult, you've been
[14:01] able to understand that early experience
[14:04] and sort of create a new sort of
[14:06] perspective or lens on what happened to
[14:08] you and what it means. And as you said,
[14:10] you know, you've you've orientated it
[14:12] around the fact that it's happened for a
[14:13] reason or at least there's there's
[14:15] something to have learned from it. Was
[14:17] that always the case? I I sometimes
[14:19] reflect on my own experience and think
[14:21] that for the first season of my life I
[14:22] was dragged and then at some point I
[14:24] like got hold of the steering wheel and
[14:26] I was able to like drive and one of them
[14:28] was like sort of unconscious and the
[14:29] other was more in sort of intentional
[14:30] and thoughtful and I'm wondering through
[14:32] your early teens and 20ies whether you
[14:36] had the wisdom and the perspective that
[14:38] you have now on your early experiences
[14:40] and how that's evolved over time. I
[14:42] probably went to sleep crying every
[14:45] single night for
[14:47] probably until I was 14 or 15. And I
[14:51] remember and if you ask my sister did
[14:52] what what would I say? She I I
[14:55] completely forgot. She said I told her
[14:57] that one day I'll become very successful
[14:59] and we'll take care of I'll take care of
[15:02] us. That was what I used to say. I I
[15:04] literally didn't remember this is
[15:05] something she told me. [sighs and gasps]
[15:08] I think that's how I interpreted that
[15:10] control and how I'm going to fix all
[15:12] these challenges that I had. But we
[15:16] launched the school, Rebecca and I, more
[15:18] Rebecca I helped. It's a fifth school.
[15:20] In the school, we teach kids how to be
[15:22] connected to themselves, how to be part
[15:24] of something greater than themselves. If
[15:26] someone just taught me this as a kid and
[15:28] I would have understood then that
[15:30] there's this bigger picture, I think I
[15:31] would have been able to handle it a lot
[15:33] better and skip the challenging years
[15:36] faster, move faster into the point where
[15:38] I realize that I don't control what
[15:40] happens, but I can control how I react
[15:42] to it. So, back to your point of
[15:44] driving,
[15:47] are you driving?
[15:49] >> Don't know. Now, you question it. I'm
[15:52] questioning. I would question it. You
[15:53] know, my my follow-up question to you
[15:54] would be, how do you define success?
[15:56] >> My definition of success these days,
[15:58] it's funny. I was thinking about it this
[15:59] morning when I got on the lift on my way
[16:00] here. I thought um do you know what it
[16:01] was? Cuz my my fiance turned to me this
[16:03] weekend and she went, "Stephen, I think
[16:04] you have enough now." And then she
[16:06] paused and then she retracted the
[16:07] statement. But I but it got me thinking
[16:10] about what enough is. And actually, I
[16:12] thought, well, it's the motion forward
[16:15] in the pursuit of goals that matter to
[16:17] me that are challenging surrounded by
[16:19] people that is the that is the success.
[16:21] And that's like a daily a daily thing.
[16:23] There's no there's no podium in this
[16:25] this game that I'm playing.
[16:27] >> But when she said she thinks you have
[16:29] enough, was she referring to material
[16:31] things?
[16:32] >> Yes. I think society has taught us that
[16:35] once we gain that success, once we gain
[16:38] those material things, we get to this
[16:39] number, suddenly that hole that we all
[16:42] fill inside of us will be full.
[16:45] Now, I know it's very hard to hear,
[16:47] especially for people who haven't gotten
[16:48] there. Like, oh yeah, you got there
[16:50] already. So now you're saying it. I'm
[16:51] only going to share with you what I have
[16:53] learned and from all the most successful
[16:56] people that I know and I'm lucky to know
[16:58] quite a lot of them. I have not seen one
[17:01] that got happy or fulfilled from
[17:04] attaining a number or a material thing.
[17:07] I don't believe that's how the game of
[17:09] life works. So when your fiance said
[17:13] which not like her cuz I think she's
[17:14] more on the spiritual side. Tell her
[17:16] that I said I'm surprised she said that.
[17:17] I think she had something deeper to say
[17:19] and she was holding back. When she said,
[17:21] "I think you have enough." I would
[17:23] really go back to redefining success.
[17:26] So, back to that. I'll tell you how I
[17:28] define it in a second. But I think if we
[17:30] can agree on the definition of success,
[17:32] then we can start having a discussion of
[17:34] a are we there and are we headed there?
[17:36] And B, how do we do better to get there?
[17:39] And if we agree on our definition of
[17:40] success, then now we can start working
[17:42] together towards the same goal. If one
[17:44] of us defines success by making the most
[17:46] money and the other person defines
[17:47] success by being the most fulfilled, the
[17:50] most happy, the most light that they can
[17:53] be, then playing two different games.
[17:55] >> What's your definition?
[17:57] >> When you're at your deathbed and you're
[17:59] one minute before it's all going to go
[18:02] and you know you're out of time, all you
[18:05] have left is the love that surrounds you
[18:08] at that moment. your children, your
[18:09] grandchildren, your friends, your
[18:11] friends, children, all the love that
[18:13] surrounds you at that moment and all the
[18:16] love that you have cultivated for your
[18:18] entire life. And I think it's that love
[18:21] which then moves on to whatever it is
[18:23] that happens after. So my definition of
[18:26] success is in that last moment right
[18:29] before you go, how do you feel? Do you
[18:32] feel full and surrounded by love and
[18:34] like life has been this amazing journey
[18:37] or is there regret or is there this and
[18:38] I'll tell you the one thing that happens
[18:40] right before we pass away the ego goes
[18:43] away completely. No more secrets. And
[18:47] and again in the spiritual study you say
[18:48] what's the definition of hell back to
[18:50] how we started this. You get to see you
[18:52] get to glimpse for a second the ultimate
[18:55] potential that your soul had perfect it
[18:57] was and how high you could have gone and
[18:59] where you really got to and the distance
[19:01] between those two. That's hell.
[19:06] When you were 31 years old in 2010
[19:10] and you sat down with your partner
[19:12] Miguel
[19:12] >> Miguel McKelie
[19:14] >> and you you made this sketch on a
[19:15] whiteboard for we work. If id asked you
[19:18] then what your definition of success was
[19:20] would you have turned to me and said
[19:21] love or would you have said something
[19:22] else?
[19:23] >> I believe I would have said something
[19:24] else. So my big shift is when I met my
[19:26] wife. So by this point of this picture
[19:28] that you're showing me I was four years
[19:30] into Rebecca teaching me about the game
[19:32] of life. So I'm starting to get
[19:33] advanced. So I I can tell you what what
[19:35] I was thinking. It wouldn't have been
[19:37] love, but it would have been we and the
[19:39] point above because was called if you
[19:41] look at that picture, it's going to say
[19:42] we work, we live, we give, we share. I
[19:45] don't remember. I haven't seen it for
[19:46] like 10 years. It was never about desks
[19:49] and chairs. It was always about creating
[19:52] a world where people make a life and not
[19:54] just a living. It was about something
[19:55] greater than ourselves. If we just jump
[19:58] sort of backwards in time from that day
[20:00] by about 10 years, if I had asked you
[20:01] what you want to be when you're older,
[20:03] what would you have said?
[20:04] >> At 21.
[20:05] >> 21.
[20:06] >> It's embarrassing. I'll tell you. It's
[20:08] embarrassing though. I'm embarrassed for
[20:10] >> I'm embarrassed for my 21-year-old self.
[20:12] >> What did you want to be?
[20:13] >> A billionaire.
[20:13] >> You wanted to be a billionaire at 21.
[20:15] >> I did regretfully.
[20:16] >> Why?
[20:17] >> I thought that making the money is going
[20:20] to compensate. I thought it was going to
[20:22] fill that hole for my childhood. What
[20:25] about at 16 if I'd asked you?
[20:26] >> I think I said millionaire there. I
[20:28] don't think I knew the word millionaire
[20:29] at 16. I think the numbers were cuz the
[20:31] world changed.
[20:32] >> But I thought that making money was
[20:35] going to fill that hole from the
[20:37] childhood that back then seemed very
[20:39] difficult and very aggressive and very
[20:42] with all these negative words that we
[20:44] can use about difficult and abusive
[20:46] childhoods. And I thought that making
[20:48] money would solve it. But then I did
[20:50] three businesses afterwards who did not
[20:52] succeed until I met Rebecca. And Rebecca
[20:54] was like, "You're chasing money. You
[20:56] will never have it. And even if you get
[20:58] it, it will never make you happy. You
[21:00] will never have it." And she said,
[21:01] "Chasing money is like chasing cool.
[21:04] You're cool. You're just like that. You
[21:06] didn't ch I don't think you're working
[21:07] too hard on doing. Thank you so much.
[21:08] >> You don't like putting on shoes. I don't
[21:09] like putting on shoes that please.
[21:11] >> It's all good."
[21:12] >> So she said, "You're chasing money. It
[21:14] doesn't work like that. Also like
[21:16] chasing a girl. You really want someone.
[21:17] You have to take a deep breath." But she
[21:20] said to me, "Even if you were to get
[21:22] money the way you're chasing it, it not
[21:24] only will not fulfill you, it will be
[21:26] negative for you." So I said, "Well,
[21:27] what should I do?" She said, "Well,
[21:29] you're a very talented individual. You
[21:31] should figure out what your superpower
[21:33] is." It's the first time I've heard
[21:34] anyone use the word superpower. She
[21:36] goes, "You need to take your superpower.
[21:38] You need to connect it to something
[21:39] that's really meaningful for the world.
[21:41] Something you're passionate about, but
[21:43] something that can make a difference.
[21:44] You need to bring those two things
[21:46] together. You need to only focus on
[21:48] making that a reality.
[21:50] Employees will want to work with a
[21:52] company that's doing that. Investors
[21:53] want to invest in a company that's doing
[21:55] that. And consumers want to buy from a
[21:57] company that's doing that. The rest will
[21:58] for then she said success the way you
[22:01] you define it then that money success
[22:03] you think is a will fall on you from the
[22:05] sky more than you can ever imagine. I
[22:07] was like I want to marry this woman. I
[22:09] proposed 3 months after we met.
[22:11] >> And the idea of we was central to this
[22:14] drawing that I have in front of me,
[22:15] which is a a drawing you did on a
[22:17] whiteboard when you were 31 years old,
[22:19] 2010 with your partner Miguel after
[22:21] selling your company. I think it was
[22:22] called Green Desk.
[22:22] >> Green Desk.
[22:23] >> You sold it for how much? It wasn't like
[22:24] >> 1.5 million. There were three partners.
[22:27] So we each got half a million. Half a
[22:29] million. Half a million. But our partner
[22:30] didn't want to pay us the whole amount
[22:32] up front. So he only gave us $300,000.
[22:34] The rest was installment over four years
[22:36] for Miguel and I. And I remember telling
[22:38] Miguel, Miguel, you keep the money cuz
[22:40] I'll waste it. First time I ever made
[22:42] money. You keep the money cuz I will
[22:44] waste it and we'll keep it for our next
[22:45] business. And the way the universe
[22:47] works, by the way, the universe speaks
[22:48] to us. The signs start happening and you
[22:50] sort of one thing leads to another. It's
[22:52] almost serendipity. Our first Weiwork
[22:54] building to get the building, the
[22:56] landlord wouldn't give it to us unless
[22:58] we gave a check of exactly $300,000. The
[23:01] same $300,000 that was sitting in
[23:03] Miguel's account. It went from there to
[23:06] there. and my work was created.
[23:09] So tell me what that is. Okay, we're in
[23:11] Greenesk. Just to remind everybody what
[23:13] Greenesk is, Greenesk was created in May
[23:16] of 2008. The world was the world was
[23:19] crashing. That was the downturn and
[23:22] before it started, Miguel and I got to
[23:24] know each other. He was an architect and
[23:25] I had a baby clothing company and we're
[23:27] in the same building. My roommate
[23:29] introduced us and we would just talk
[23:32] about doing great things and there was a
[23:34] landlord there and every day he would
[23:36] see me goes, "Adam, your baby clothing
[23:38] company sucks." And I said, "Mr. Gutman,
[23:41] why do you say that?" He said, "Well, my
[23:42] wife, we have eight kids. She loves
[23:44] buying baby clothes. She didn't once buy
[23:45] from you. I don't know how you pay me
[23:47] rent. Your baby clothes suck." And I
[23:50] would say, "Well, Mr. Gutman, you own
[23:51] all this real estate around here." He
[23:53] goes, "Yes, I do." Said, "Your real
[23:54] estate sucks." He goes, "Why do you say
[23:56] that?" Said, "It's all empty." And we
[23:58] would do that for four months back and
[24:00] forth. One day he looks at me goes,
[24:02] "Adam, if I gave you one of my
[24:05] buildings, you keep saying that it
[24:06] sucks. What would you do with it?" So he
[24:07] takes me upstairs and he shows me this
[24:09] this beautiful floor plate. And I said
[24:12] to him, "How much do you get in rent?"
[24:13] He goes, " $5,000 a month." Said, "Well,
[24:15] it's empty, but let's say you would get
[24:16] $5,000." Said, "Look, I'm a small
[24:18] business. I don't need this much. Let's
[24:20] divide it to 15 small places spaces.
[24:23] We'll charge $1,000 each. We'll put a
[24:25] receptionist. We'll pay the receptionist
[24:28] 2500. We'll get 15,000. That will leave
[24:31] us with 12,500.
[24:33] You will get 7,500 and we'll get the
[24:35] difference. And he was like, "Let me
[24:38] think about it." He calls me the next
[24:39] day. He goes, "I love it, but instead of
[24:41] one floor, take the whole building. It
[24:42] had five floors. We'll put the
[24:44] receptionist downstairs so we can share
[24:45] the expenses. It will be even better."
[24:48] And we put five ads on Craigslist. We
[24:51] launched Greenes. It was 92% full within
[24:54] a week. started cash flowing positive
[24:56] which was a new thing for me because
[24:57] this was my fourth business never had
[24:58] cash flow positive cash flowing positive
[25:01] within a month and became very
[25:02] successful very fast after about six
[25:06] maybe 12 months we started thinking
[25:08] bigger Miguel and I said we'll take this
[25:10] national we went to our landlord said
[25:12] I'm not interested we asked for $20
[25:14] million we said we'll split the business
[25:15] 50/50 he wasn't interested so we started
[25:19] and and very soon after he said I'll buy
[25:20] it from you and we started planning this
[25:22] and you drew this on a whiteboard.
[25:24] Miguel drew this on the wall, not even a
[25:26] whiteboard. The walls were made of
[25:28] glass. This was drawn on the glass. So
[25:30] all of our walls in green desk were also
[25:32] whiteboards and cuz everybody was about
[25:34] creating and inventing. And what you see
[25:36] here is that social life, commercial,
[25:39] friends is here. This proves the fact
[25:42] Ben Horwitz in the interview that you
[25:44] saw he did with me in the podcast, he
[25:46] says to me, Adam, you've always had one
[25:47] idea. And then at the end, at the end,
[25:49] he apologized said, Adam, I didn't mean
[25:51] to say you only have one idea. Of
[25:52] course, you have all these ideas. I
[25:54] said, Ben, you're right. This is not
[25:56] that different from what flow is. This
[25:57] is all about the friends and all about
[25:59] the living and all about the working
[26:01] life essentials. Wow, I haven't seen
[26:03] this for a long time. Fintech, travel,
[26:07] everything in between. So, for anyone
[26:08] that's watching uh listening and can't
[26:10] see, it's a circle that has lots of
[26:12] circles in it. Um, and it says all the
[26:15] little circles are like travel, health,
[26:16] social life, friends, um, co-work
[26:20] co-workers, supporters,
[26:22] uh, life essentials, work
[26:26] rituals, work rituals. Again, you can
[26:28] read it better than me, but that makes
[26:30] sense.
[26:30] >> And this was the idea for we work.
[26:32] >> This is the idea for we work. So
[26:33] sometimes people said, "Oh, you grew out
[26:35] of desk and chairs. You shouldn't have
[26:36] gone to all these categories." The idea
[26:38] started, this was before there was one
[26:40] desk.
[26:42] What is the essence of this?
[26:44] >> We wanted to make a world, at least in
[26:47] our opinion, that really needed
[26:49] community. This was to deliver on a
[26:51] mission of of create a world where
[26:52] people make a life and not just a
[26:54] living. This was a full life style, life
[26:57] circle, and it was very aspirational.
[27:01] And it's how, by the way, for anyone of
[27:03] our listeners or your listeners that uh
[27:06] that is starting a business, start with
[27:08] a vision. Dream as high as you can. Go
[27:11] all the way to the stars. Cuz if you
[27:12] don't shoot for the stars, you're never
[27:14] going to get to the moon. Go far.
[27:17] Then take a deep breath and go back to
[27:19] basics. What do I need to do first? What
[27:21] I need to do second? What I need to do
[27:23] third? The secret of life and
[27:24] entrepreneurship is to be able to be in
[27:27] both places at the same time. On the one
[27:29] hand, I'm going to go so far. On the
[27:31] other hand, I'm just starting, so I
[27:32] better roll up my sleeves and get the
[27:34] broom and start brooming. It's both of
[27:36] them. I need to go knock on doors. I
[27:38] need to go meet people. I need to do
[27:41] whatever work needs to be done at the
[27:42] beginning to get the business started.
[27:44] >> Let's talk about both then. So the you
[27:46] got the trenches and then you've got
[27:47] let's say the clouds or the moon as you
[27:49] refer to it. Why is it important to
[27:52] dream big? Why is the scale and the size
[27:55] of the dream important?
[27:56] >> So I believe it's the secret of
[27:59] manifestation. So when people ask me
[28:01] Adam what is the secret manifestation?
[28:03] How do you make something out of
[28:05] nothing? I think the order is first you
[28:07] have to believe. If you and I have a big
[28:10] idea, first we have to believe it. Then
[28:13] that takes time to believe. True belief,
[28:15] by the way. Do you know when belief is
[28:16] measured?
[28:17] >> No. When it's really tough. Belief is
[28:20] not measured on everything. So I
[28:22] remember this. This is and I've shared
[28:23] this story before, but your audience is
[28:25] so wide that I'm sure a lot of them
[28:26] haven't heard it.
[28:29] When right after the whole explosion of
[28:32] we work occurred and it was like 5 days
[28:35] in and the whole thing was crashing on
[28:36] us and there's a million articles and
[28:38] the whole thing is happening my
[28:41] spiritual teacher who I haven't spoken
[28:42] at this point almost for 2 years after I
[28:44] studied with him for 8 years calls me
[28:46] said Adam how are you doing I said I'm
[28:49] not doing so well right now it's crazy
[28:51] he said oh great that's why I called you
[28:53] I said why did you call me his name is
[28:55] Eton I said why didn't you call me said
[28:57] I called you to make sure that you
[28:59] remembered the two things we learned for
[29:00] 8 years. Said, "Atan, we didn't learn
[29:02] two things for 8 years. We study twice a
[29:04] week. We learned endless things." Goes,
[29:06] "No, you missed it. We learned two
[29:09] things."
[29:10] I said, "Please remind me." Goes, "One
[29:13] was love thy neighbor as yourself, and
[29:16] the rest is commentary."
[29:19] It took a second, Fred. I said, "Let's
[29:22] talk about this for a second. What does
[29:24] love thy neighbor as yourself mean to
[29:25] you?
[29:28] >> Such a famous saying. We've heard it so
[29:30] many times. When I think about it, the
[29:32] way that I understand it is to have
[29:35] empathy and compassion for
[29:38] all of the complexities, both the good,
[29:40] the bad, the indifferent, and that which
[29:41] you don't understand, which is like how
[29:43] I would treat myself. like I understand
[29:45] um all the that I'm a complex person and
[29:48] that I'm multifaceted and imperfect and
[29:51] that I have strengths and weaknesses and
[29:52] I kind of I'm okay with all of it and in
[29:54] others we're less okay with all of it.
[29:56] Beautiful. Let's say it a little bit
[29:57] different words but that was right on.
[29:59] Love that ins means that you first have
[30:02] to love yourself. To love yourself you
[30:05] have to acknowledge not only the great
[30:06] strength that you have that you love,
[30:08] you must acknowledge your weaknesses,
[30:10] your failures, your mistakes. And the
[30:12] only way you can love yourself after all
[30:14] of those is if you're able to forgive
[30:16] yourself. So the true secret of loving
[30:18] oneself is to forgive yourself, to not
[30:20] carry guilt, to really be able to know
[30:22] that all of these are lessons for you to
[30:24] grow and change and go to your next
[30:26] level from. Back to the sword analogy
[30:28] that you're a sword and you're getting
[30:29] forged and every single time you get
[30:32] hit, you just get stronger. Once you
[30:34] feel that and you're able to love
[30:36] yourself, then you're able to love
[30:38] everybody else. That was the first thing
[30:39] he told me we learned. The second thing
[30:41] he said to me which we said before is I
[30:44] want to remind you that the darkest
[30:45] moment of the night is a second before
[30:47] dawn. Belief is not measured when
[30:49] everything is going up and everybody's
[30:51] telling you what a genius you are and
[30:52] everybody wants to be your friend and
[30:53] everybody wants to be your investor.
[30:55] Belief is measured when it's all
[30:57] crashing. when even your friends are
[30:59] questioning you, when the phone is not
[31:01] ringing and if a person is able to have
[31:04] true belief then then he says to me if
[31:07] you're going to be able to take this
[31:08] experience and really hold your belief,
[31:10] hold your positivity, hold your
[31:12] happiness, be the person I know you can
[31:14] be, you can't imagine what the future
[31:17] stored for you. What did you believe in
[31:19] in your hardest moment?
[31:22] in God and in myself, in my wife, in my
[31:27] kids, and in the fact that even though I
[31:30] don't know at this moment why this thing
[31:31] happened,
[31:33] I am going to be stronger for it. And I
[31:36] remember that morning, this phone call
[31:37] was was late at night, the next morning
[31:39] at 6:00 a.m. I walked down to to my
[31:42] three I went from 13,000 employees to
[31:44] three employees in one week. I walked
[31:47] down to the three employees who were my
[31:48] partners in the family office, not even
[31:50] employees, partners. I walk down to them
[31:52] and I'm smiling and they're stressed
[31:54] out. We would meet every day at 6:00
[31:55] a.m. that we're done. We're bankrupt.
[31:57] It's finished. They only joined me 3
[31:59] months before they came to manage what
[32:01] they thought was a 5 to10 billion family
[32:03] office and they're dealing with negative
[32:05] 400 million compounding interest full
[32:07] bankruptcy situation. and start and I
[32:10] thought about them all my not all a lot
[32:13] of friends that I had that were really
[32:15] there with me and enjoyed with me and
[32:16] grew with me and made money with me when
[32:18] I really needed that one small moment a
[32:20] lot of them weren't there and these
[32:22] three almost strangers who I didn't
[32:25] really know were standing right there by
[32:27] my side and they see me smiling Adam why
[32:29] are you smiling you they're like they
[32:31] thought I really lost my mind it was
[32:32] done and I said I'm smiling because I
[32:34] remember that the darkest moment of the
[32:36] night is a second before dawn and I
[32:38] remember that belief is actually
[32:40] measured when things are difficult, not
[32:42] when everything is working. And I
[32:44] believe and I know it's going to work
[32:46] out and I don't know how and I don't
[32:47] know why, but this is all going to work
[32:49] out for the best. And we're going to
[32:50] learn a lot from this and it will
[32:52] actually prepare us when a real
[32:54] difficulty happens. So, we're ready to
[32:55] go and deal with it. And about 10 days
[32:58] later, we started coming out of it in a
[33:01] very positive way. I want to go to the
[33:03] top of the story and I really because I
[33:04] really want to walk through some of the
[33:05] key moments, but um I noticed your
[33:07] energy shift a little bit when you
[33:08] started describing those three people.
[33:11] >> Here's another thing that I've learned.
[33:13] If you know haven't you're facing this
[33:14] as we speak right now. I bet you have
[33:16] lots of friends.
[33:18] >> I I bet you have
[33:19] >> how you define friends.
[33:20] >> Exactly. Well, I'll tell you a secret
[33:22] about them and I'm sorry to say that.
[33:24] We're only going to know which one of
[33:25] them are your friend and which ones are
[33:27] not. where if God god forbid you crash
[33:31] and you actually need them
[33:34] and then I can also tell you if you're
[33:36] going to crash or not if you go big
[33:39] enough really really big you crash
[33:43] whenever someone says oh Adam it's never
[33:44] going to happen to me my ego is never
[33:46] going to get the best of me I'm never
[33:47] I'm always going to stay in control
[33:49] young successful people like to say that
[33:50] to me and say oh you haven't gone big
[33:52] enough cuz if you really really that's
[33:54] part of the definition of going really
[33:56] really big life is not about if we fall
[34:00] down. We're supposed to fall down. Life
[34:02] is about how we get up. And the more
[34:05] times we fall down, the more times we
[34:07] get to get up. And if you practice
[34:09] getting up enough times, then you might
[34:11] not fall. Then you get very good at it.
[34:13] And then you can go and really go for
[34:15] the stars. So with the friends,
[34:19] the reason I my energy changed about
[34:21] those three, I didn't know them that
[34:23] well and they stuck by me. I have a
[34:26] weakness with loyalty. I'm very loyal.
[34:29] So, if you were there for me when things
[34:30] were tough, I'm a sucker for that. I'll
[34:33] be there for you even if you mess up to
[34:35] a fault almost. A lot of founders who
[34:37] start businesses have this thing that
[34:39] pop culture is called imposter syndrome
[34:40] where they kind of do doubt themselves
[34:42] and this sort of sits in contrast to
[34:44] this idea of having belief because
[34:45] sometimes they don't believe and they
[34:47] are plagued with insecurities and doubts
[34:49] and they kind of go back and forward and
[34:51] they think really am I the person to do
[34:52] this? I've never done it before. which
[34:54] is that that comes with pursuing
[34:57] something great. You had never done it
[34:59] before. So what do you say to those
[35:01] people who are struggling with doubt and
[35:02] cuz they're hearing listen you have to
[35:04] believe. Did you have doubt when you
[35:06] when you drew this? A fascinating
[35:08] question. My level of certainty was so
[35:11] high when I was doing way work. I I was
[35:14] sure it was going to work. It was a lot
[35:16] of times I think people confused my
[35:18] certainty as a different word. I was
[35:20] just I was that sure that the product is
[35:23] needed for the world. When I started
[35:25] flow which was different and came after
[35:29] everything and after also we had a
[35:31] family. When I started we work I had no
[35:33] kids. It was just Rebecca and I was very
[35:34] easy to throw myself into something and
[35:37] work 18 to 20our days 7 days a week and
[35:40] love every second. There was nothing
[35:41] else. We work grew
[35:44] astronomically quickly, really
[35:46] atypically quickly, especially for that
[35:48] like type of company. And I I wanted to
[35:51] hear directly from you like why? What
[35:53] what happened? What were the factors
[35:55] that contributed to this meteoric rise?
[35:57] I think a couple of years after you
[35:58] founded the company, I became a customer
[36:00] of it. Um both in New York, but also in
[36:02] London. What didn't I see? What was what
[36:05] was it? So we work started in February
[36:06] of 2010
[36:08] and it's for anybody listening I think
[36:11] this is the way that that it should and
[36:13] could work. I think from the first day
[36:16] we were so clear as you pointed out with
[36:18] the circle on on the fact that this
[36:19] mission is bigger than us. And when
[36:22] you're part of a mission that's greater
[36:23] than yourself urgency doesn't just
[36:25] become something like oh we have to do
[36:27] it now because I said so or because we
[36:29] said so. when you feel that your mission
[36:32] really needs to come out to the world,
[36:34] then you have to do it now because
[36:35] there's no time to waste because it's
[36:37] really important. And we just started
[36:40] with our first and part of my energy is
[36:43] I bring people together. I really like
[36:44] creating community, but I also I love to
[36:48] move fast when we're clear on the
[36:51] direction that we're moving and I don't
[36:52] believe anything is impossible. So when
[36:55] you connect that mission of something
[36:56] being greater than yourself speed and
[36:59] not accepting a no you put those things
[37:01] together then real magic happens. I
[37:03] think that's one too.
[37:04] >> I want an example of that.
[37:06] >> I'll give you one many examples but
[37:09] let's let's start let's start early we
[37:10] work cuz I think this all started work.
[37:12] But before the example, one more thing I
[37:13] was going to say that made we work to
[37:14] answer a question. It's the team. The
[37:18] team was so dedicated. The team believed
[37:21] so much. It was their
[37:24] it was their essence. It was their
[37:26] experience of being part of something
[37:27] greater than themselves. And when you
[37:29] can bring a group of people together to
[37:31] all run in the same direction, you
[37:33] almost can't stop anything. Give you an
[37:34] example. It's our second we work
[37:36] building. We need to do we need to do
[37:38] the floor. We only had a $90,000. We
[37:42] didn't have any more money. And all the
[37:44] quotes were $200,000 a floor, whatever
[37:46] the number was. And I said to Miguel and
[37:49] to the few people there, we have to do
[37:50] it for this price. And said, you can't.
[37:51] We got five quotes. It's not the price.
[37:53] I said, well, how much is the floor? And
[37:55] everybody's like the floors between 30
[37:56] to 45,000 where these wood floors was an
[37:59] important part of the design. I said
[38:01] why? Said what do you mean why? These
[38:03] are the quotes. Said well can you break
[38:04] down the quote for me? I said what do
[38:06] you mean? Said well how many pieces of
[38:07] floor? How many nails? How much glue?
[38:10] How much rubber? How many hours of work
[38:12] per person? How much does each person
[38:14] cost? No one could answer. Said okay I
[38:18] have an idea of how we can negotiate
[38:19] this differently. I called the top three
[38:22] guys and said, "Guy, I would like you to
[38:24] to earn 15% above the cost. I think
[38:26] that's a fair margin, 15%. Do you
[38:28] agree?" So, of course, I agree. It's
[38:30] like, great. And all three of them, by
[38:31] the way, said yes. I said, "Great. Well,
[38:33] I'm going to need to see the cost of
[38:34] each piece. I'm going to go quote it
[38:36] myself and we're going to get to 15%."
[38:38] Very quickly, the cost went down to that
[38:40] first floor instead of 30 to 45,000 was
[38:42] 12,000. The guy tells me, "Adam, no
[38:45] one's ever worked with me that way."
[38:47] before you know it, they joined us and
[38:48] we had our own internal construction
[38:49] company and we realized that only by
[38:51] controlling it could we get the right
[38:52] price and move fast enough. So it's not
[38:55] taking no for an answer but also using
[38:57] logic to really look into it. Now it
[38:59] could be that if I looked into it I
[39:01] wouldn't have been able to get a better
[39:02] price but what I'm describing is a
[39:04] challenge in construction in general and
[39:06] globally and it's part of the things
[39:07] that flow is solving today.
[39:09] >> Elon would call that like reasoning from
[39:10] first principles. I had a similar story.
[39:12] >> He would he would call it like that. And
[39:13] and from what I know in flow, we look up
[39:16] to Elen as an entrepreneur. We think
[39:17] he's unbelievable. And whenever someone
[39:19] gives Elen as an example, say no one is
[39:21] Alen, that's not an example we use. We
[39:23] just we look at him for inspiration.
[39:26] I happen to know that he can put an
[39:28] engineer cuz I have a friend whose
[39:29] daughter works for him in SpaceX. He can
[39:31] put an engineer to work on one problem
[39:33] for 6 months. one screw, one connection,
[39:36] but the result ends up being not twice
[39:38] as simple as anything NASA has done, but
[39:40] like 500 times as simple and cheaper and
[39:43] faster and lighter. So, yes, it's going
[39:46] back. You can call it first principles.
[39:48] You can call it asking every question,
[39:49] but if you're the entrepreneur and
[39:51] you're going to run or if you're an
[39:52] employee or a partner, ask why.
[39:56] People don't because they don't want to
[39:58] be rude or inconvenience others or
[40:00] they're too concerned with being liked.
[40:02] So pushing back on a supplier or you
[40:04] know conventional status quo in any way
[40:06] is seen to be inconvenient. I'm going to
[40:08] try to say a different reason why they
[40:10] don't cuz they don't ask themsel why.
[40:12] It's going to go back this discussion
[40:13] can keep going back to the same basics.
[40:16] A person who's comfortable asking
[40:17] himself why is he doing something
[40:19] questioning himself or herself seeing
[40:22] negative things seeing problems and then
[40:24] enjoying the process of growing out of
[40:25] them will have no problem asking someone
[40:27] else why. And whenever you ask someone
[40:29] why and they don't want to answer you,
[40:31] what are you hiding? This is a
[40:33] discussion. I usually when I go into
[40:35] topics like this start by telling the
[40:36] vendor wherever it is, I want you to
[40:38] make money. No, no one's trying to make
[40:40] you lose money. But we're on a mission
[40:43] and if I'm going to pay even 20% more
[40:45] than I should, then that's 20% less of
[40:48] another building, another community,
[40:49] another neighborhood that Floor is not
[40:51] going to take part in.
[40:52] >> This really does uh make a lot of sense
[40:54] to me. We have this um Slack channel in
[40:56] our company called Paper Walls. And the
[40:57] whole idea is that we're trying to
[40:58] encourage our team to push on paper
[41:00] walls. A paper wall is something that
[41:01] looks solid but reveals itself to be
[41:04] completely made of paper. The minute you
[41:05] try it, you ask why. You push on it. And
[41:07] there's a a story of a a kid that worked
[41:09] for me in one of my companies for 4
[41:10] years. And um he animates video. I said
[41:14] to him, "How long is it going to take
[41:15] you to animate a video for us that's 30
[41:17] minutes?" He said, "It takes 9 days,
[41:19] right?" He worked for me for 4 years. It
[41:20] took him 9 days to animate the video. We
[41:22] decide we want to launch a weekly
[41:23] channel. I need him to do it in 3 or 4
[41:25] days max so that the rest of the team
[41:27] can do it. I say to him, "How long is it
[41:29] going to take you?" He says, "9 days."
[41:30] And then because we had established this
[41:32] culture in our company of pushing on
[41:33] paper walls, I said to him, "Why?" And
[41:37] do you know what he said to me? I think
[41:38] I said something like, "What would it
[41:40] take to do it in two?" And he went,
[41:42] "Stephen, you just need to buy me a new
[41:44] laptop. I have an old laptop." I
[41:45] thought, "Fucking hell. I've been paying
[41:47] him for 4 years and he's been think
[41:50] about how much time I've lost in those
[41:51] four years just simply because I didn't
[41:53] ask that question. But also to your
[41:55] point, he never mentioned it. He never
[41:58] knew he was in a paper wall himself.
[42:00] First year of we work, we opened one
[42:01] building. Hm. Year nine of we work, we
[42:07] open two buildings a day in 130 cities,
[42:12] 50 countries, 70 languages, 100,000
[42:15] square foot per building. So that's
[42:17] 200,000 square foot a day, 20,000 square
[42:19] meter for your European listeners a day.
[42:23] A lot of the same people who were only
[42:25] capable doing the one and two particip
[42:26] were leaders by that time of of being
[42:28] able to do one of the fastest physical
[42:30] global growth the world's ever seen.
[42:33] Same people as you learn to in your
[42:35] words go through paper walls as you
[42:37] learn that anything is possible suddenly
[42:39] this is the secret of high growth and
[42:40] momentum whatever you can do today if
[42:43] your company starts growing fast you'll
[42:44] be shocked what you'll be able to do in
[42:46] 3 months 9 months and in two years
[42:48] you're going to look back and not
[42:49] believe that that was your capacity and
[42:51] I keep telling people and they tell me
[42:52] oh I can't do this and this takes 3
[42:54] months I say guys I've seen this done
[42:56] before I know we can do it it's easier
[42:58] now I've already been there now you just
[43:00] need to believe and goes back to the
[43:02] belief then we're going to need to put
[43:04] the systems and the processes and today
[43:06] with technology and this is where I
[43:08] think AI is very exciting you could
[43:10] shortcut a lot of these things and and
[43:11] do a much better work but back to what
[43:13] you said about your company I bet when's
[43:16] the last time you sat with them in a
[43:17] circle how many employees
[43:18] >> about 200 in total
[43:19] >> so 200 is a big number but if you took
[43:21] 30 of them
[43:22] >> sat in a room
[43:24] >> and actually asked them what are you
[43:26] working on personally what is your
[43:29] internal paper wall what is your
[43:31] internal challenge what's stopping you?
[43:33] And they got comfortable talking about
[43:34] it. And then as a group, first of all,
[43:36] all their peers would hear and before
[43:38] you know it, their peers would help
[43:39] them. Hey, I remember that you said that
[43:40] this is a child for you're insecure. You
[43:42] don't talk in public. You're a little
[43:44] judgmental. You're too hard on yourself.
[43:46] Every person has another story. Before
[43:48] you know it, the moment you get them
[43:50] used to grow internally, it will affect
[43:53] your business to grow externally.
[43:56] In we work, the business grew faster
[43:59] than I could grow.
[44:02] That's where everything went wrong. I
[44:04] actually think whenever a company grows
[44:06] faster than its founder, one of two
[44:08] things would occur. Either it will crash
[44:11] because that's what happens. Or if
[44:13] somehow miraculously that founder is
[44:15] able to keep it all together, in my
[44:17] experience, they're not fulfilled and
[44:19] happy.
[44:20] And if they're not fulfilled and happy,
[44:22] why do it? How important for the
[44:25] founders listening and for the people
[44:26] that want to build or become is hard
[44:29] work? Because there's a real debate
[44:31] around hard work. You know, some people
[44:32] say, you know, work life balance is is
[44:34] the ultimate. Some people say if you're
[44:35] a founder, you got to give 100 hour
[44:37] weeks. Ah, by the way, new answer to
[44:40] that question.
[44:42] It is the most important thing. But we
[44:45] have to define hard work. Hard work as a
[44:48] founder is not just limited to how many
[44:50] hours you put in the office. Hard work
[44:52] as a founder is how much time do you put
[44:54] on the business? How much time are you
[44:56] putting on yourself? As you grow, you
[44:59] will be a better leader. You will be a
[45:01] better money raiser. You will be a
[45:02] better express. You'll express your
[45:04] business better. So hard work is the
[45:06] only way to do it. And you can't be 50%.
[45:08] And here's something else that your
[45:10] founders know. When I had to decide if
[45:12] I'm doing flow again or not, the reason
[45:13] it was so hard is cuz I knew that
[45:15] there's no such thing as being 80% in or
[45:18] 90% in. Either you're 100% in and you're
[45:22] all in or it's not going to work. So how
[45:25] important is hard work? most important
[45:27] thing. What is hard work? Some of it is
[45:29] on the business, some of it is on you.
[45:31] If you're married, it's also on your
[45:33] relationship. If you have kids, it's
[45:35] also with your kids. By the way, for
[45:37] those listeners who have kids, if you're
[45:38] ever wondering what you need to work on,
[45:40] just listen to your kids. They know.
[45:43] There you alluding [clears throat] to
[45:44] this like sort of magical thing that
[45:46] happens when one focuses on something.
[45:49] You were saying if you're like 90% in,
[45:50] it like doesn't work, but if you're 100%
[45:53] in, it works. What is the the magic that
[45:56] isn't obvious with that?
[45:58] >> When you're 100% in, there's no time for
[46:00] doubt. There's no time for questions.
[46:02] There's no time for fear cuz you're so
[46:04] in it.
[46:05] When you're, oh, I can find this work
[46:08] life balance while doing it, you're not
[46:10] going to do something great. And if you
[46:12] are, if you were to achieve something,
[46:14] it's not close to your potential. But
[46:16] again, I'm redefining what 100% in
[46:18] meant. We talked about Warren Buffett.
[46:20] Was he not 100%? And of course he is.
[46:23] Does he have a full schedule? No way. He
[46:25] keeps it open so he can have the
[46:27] important meetings, so he can read, so
[46:28] he can connect.
[46:31] There are different ways to be 100% in.
[46:34] But you must in life, in my opinion, be
[46:36] 100% in. It's why I love surfing. In
[46:40] surfing, when you're on the board on a
[46:41] wave, if you're not present and you're
[46:43] not in flow, you're knocked off that
[46:46] board.
[46:46] >> What about founders that are doing two
[46:48] different businesses, pursuing two
[46:50] different missions?
[46:51] >> Remember what I told you? We say in
[46:52] flow, you're not Elen. I would tell them
[46:55] you're not Elen. Elen can do two
[46:57] different very few people. I know I he's
[46:59] one of the only examples I have. Jack
[47:00] Dorsey. Some of the best on the planet
[47:03] can do. But uh it's very hard to do two
[47:07] businesses at the same time. It's hard
[47:08] enough to do one. And I guess even in
[47:11] those cases, they built up tremendous
[47:12] resources by doing one really, really
[47:14] well. Again, my question about I don't
[47:16] know which founder you're thinking, but
[47:17] you've met people like that. Really,
[47:19] where I when I've met people doing two
[47:20] that are somewhat succeeding, they're
[47:22] spending no time on their own personal
[47:24] growth. So, the extra time they have
[47:26] because they did their first business so
[47:27] well, they're using it to do another
[47:28] business, which usually in my experience
[47:30] is an excuse not to actually experience
[47:32] life for what it is. If you're already
[47:34] doing one and it's meaningful and it's
[47:36] fulfilling, why do you need another?
[47:38] What are you hiding from? What is it
[47:40] that you're not actually doing would be
[47:42] my question. Now, if they maybe there's
[47:44] a maybe they're a miracle. Hello. I
[47:47] wasn't able to make that finance
[47:48] meeting. Can you tell me what I missed?
[47:51] What I have in front of me is Whisper
[47:53] Flow's new notetaker. And for me, it's
[47:55] been an absolute game changer. I spend
[47:56] most of my life sat in very, very long
[47:58] meetings with lots of different teams
[47:59] and lots of different departments. In
[48:00] any given week, I could have 40, 50
[48:02] meetings and sometimes more. But also, I
[48:05] sit in podcasts where lots of very
[48:06] interesting things get said and I need
[48:08] to focus on the conversation. What
[48:10] whisper flows notetaker does for me is
[48:12] it captures the entire context of
[48:14] everything that's happened throughout my
[48:15] entire week. It labels who the people
[48:18] are that said what and I can ask it for
[48:21] things that I might have forgotten for
[48:22] actions things that I said I would do
[48:24] that I haven't yet done. It's building
[48:26] this sort of broader context of
[48:28] everything that's happening in my life.
[48:30] And it's an incredible incredible
[48:31] superpower. I love the fact that so many
[48:32] of you come up to me in the street
[48:33] because you know I'm an investor in
[48:34] Whisper Flow and tell me how much it's
[48:36] changed your life. It is the worstkept
[48:38] secret in productivity. If you want to
[48:40] give it a go, head to
[48:41] whisperflow.ai/stephven
[48:44] to download it right now and give it a
[48:45] try. And once you try it, I think you'll
[48:46] realize why we let them sponsor this
[48:47] podcast. It's amazing. I am have a stat
[48:50] here that genuinely shocked me. It says
[48:53] that sales teams spend about 50% of
[48:55] their time on admin and manual CRM
[48:57] updates rather than selling. That is
[48:59] deadly for their bottom line. And that
[49:02] is part of the reason why a decade ago
[49:03] at my previous company I switched to
[49:05] using Piperive who are our sponsor. If
[49:07] you've never used Pipe Drive, it is an
[49:08] intelligent AI powered sales CRM. And
[49:11] they just launched new meeting
[49:13] intelligence features like an AI
[49:15] noteaker built right into the CRM. Pipe
[49:17] Drive now automates more of the admin
[49:19] that stops you from doing the work that
[49:20] you love to do best. Before your
[49:22] meeting, it pulls deal history, email
[49:23] records, and previous conversations into
[49:25] a single brief so you're prepared. And
[49:27] it joins your meetings with you. It's in
[49:29] there to take notes so you don't need
[49:30] to. and it turns those notes that it
[49:32] takes into accurate autodraft CRM
[49:35] updates. 100,000 companies are already
[49:38] running their sales on it. You can sign
[49:39] up at piperive.com/ceo
[49:42] where you'll get an exclusive 30-day
[49:45] free trial instead of the usual 14 days.
[49:47] Absolutely no credit card needed. Just
[49:49] head to piperive.com/ceo
[49:51] to get started if you're in sales and
[49:53] you run a sales team. I don't think
[49:54] you'll regret it.
[49:56] We often say, you know, in one end
[49:58] you're saying go fast. And I hear that
[49:59] from great founders like yourself and
[50:01] Elon and those guys. They say go fast,
[50:03] push on paper walls, go as fast as you
[50:04] can, but then also there's other areas
[50:06] where you go, you have to go slow to go
[50:08] fast, but also know your weaknesses. I
[50:10] obviously did not succeed in building
[50:12] great technology in Weiwork. That is a
[50:13] known fact. So if I'm going to partner
[50:16] again and I'm going to build a business
[50:17] larger than we work, put the right
[50:19] partners.
[50:20] >> Know what you don't know.
[50:21] >> Know what you don't know and let them
[50:22] lead. When we hired our CTO, we had four
[50:25] different CTOs. I'll let Ben do the
[50:27] final interview.
[50:28] >> Okay, this is what I was going to ask
[50:29] because one of the things I hear from
[50:31] founders a lot is they know they don't
[50:33] know X. Let's say it's finance and then
[50:35] they do an interview with someone and
[50:37] the person says, "I'm the best at
[50:38] finance." They have no idea if they're
[50:39] the best at finance because they don't
[50:40] know finance, the founder. So, what did
[50:42] you do to mitigate the trap of
[50:45] accidentally hiring someone that you
[50:47] weren't able to assess their competence?
[50:48] >> I chose partners that say the truth.
[50:52] when Mark and Ben and I do a board
[50:55] meeting and Mark is our board member and
[50:56] Ben joins us.
[50:57] >> For context, I should say Mark and Ben
[50:59] are two of the world's most famous
[51:02] investors and they have backed you with
[51:03] your new venture flow. Um yeah, just
[51:06] >> Mark and Ben have invested $470 million
[51:08] into FL at the series A and series B.
[51:10] And I, Adam, and my family personally
[51:12] invested $350 million because part of
[51:15] when we created the the the business
[51:17] together, we wanted to be aligned. We
[51:18] buy together, we sell together, we do
[51:20] everything together.
[51:22] >> [sighs and gasps]
[51:22] >> We have our board meetings. They usually
[51:24] start at 8:00 a.m. They end at 5:00.
[51:26] Very long board meeting. We talk about
[51:28] everything. We love it as a team. We
[51:30] really respect them. We truly prepare
[51:32] for these meetings. We don't spend too
[51:33] much time cuz again, when you're really
[51:35] busy, you don't have time. So, it's not
[51:36] like we spend a month, we go a week
[51:38] before, look, take stock of everything
[51:41] we did that quarter. It's always
[51:42] shocking to see how much you did. Cuz
[51:44] when you're not really measuring, you're
[51:45] just doing. When you stop for a second
[51:46] and look what you did, like, wow, we did
[51:48] quite a lot in 3 months. So, very
[51:50] useful. We put together our board decks.
[51:52] We send them to them a few days before
[51:54] they actually read them. And then they
[51:56] come for the meeting. So it's like 8:30
[51:57] to 5. And then when it's done, I go to
[52:00] dinner with the two of them. And the
[52:02] dinner starts by me saying, "We sit down
[52:04] usually wherever it is. Please tell me
[52:07] what I can do better." And the first
[52:09] time I asked them, they were a little
[52:11] bit uncomfortable. The second time I
[52:13] literally remember Mark going like this.
[52:14] Mark Andrew like this, like he was
[52:16] ready. Ben taking out his notes.
[52:19] That's a true partnership and we do it
[52:22] every single time. And when you have the
[52:24] previously you said some of the biggest
[52:25] investors in my opinion A6Z number one
[52:29] investor in the planet and if you're an
[52:31] entrepreneur today and and you can
[52:35] that's who you want your money from. If
[52:37] you're an entrepreneur today and you
[52:39] take it from Benchmark the company that
[52:41] took me out that took Travis Superstar
[52:43] out. Jack Dorisy out
[52:45] >> Travis from Uber Jack
[52:46] >> Travis from Uber. Jack Dorsey from
[52:49] Square, Twitter, Block and and many more
[52:54] and many more. So when you choose your
[52:56] investors, look at their history. Are
[52:59] they the kind that support entrepreneurs
[53:01] like you? Are they going to take you to
[53:02] the next level or do they have a history
[53:04] that actually clashes with the
[53:05] entrepreneur? If they have a history
[53:07] that clashes with the entrepreneur, park
[53:09] them. So there was two two key things I
[53:11] pulled out from there. The first was
[53:13] around this idea of like knowing when to
[53:15] go fast and slow and you use technology
[53:16] as an example. The second thing which
[53:18] was opened up the story about um A16Z is
[53:23] the right people and partners.
[53:24] >> So important more if I had to choose
[53:26] one. Right investors, right employees,
[53:30] right partners. Most important thing.
[53:32] >> What did you learn about employees? Like
[53:34] what is a great team member?
[53:37] >> If I have a problem with an employee,
[53:39] there's only one person to blame and
[53:41] that's me.
[53:43] >> And what are the mistakes that you made
[53:44] in choosing employees? I think it's how
[53:46] I was leading that I've been learning
[53:48] more about. Where I used to lead from
[53:51] top to bottom, I now I'm learning how to
[53:54] lead bottom to up. What's the
[53:55] difference?
[53:56] >> Top to bottom means you think because
[53:58] someone reports into you, they have to
[53:59] do what you say. But it's not true. This
[54:02] is not a dictatorship. They have free
[54:04] will. They can go work. If they're
[54:05] talent, if you hired someone, they're
[54:06] really talented, they'll go work
[54:08] elsewhere. Especially great leader. The
[54:10] more talented they are, the more the top
[54:12] to bottom does not work. They they won't
[54:13] be willing to do it. They shouldn't.
[54:15] Great talent is not willing to be
[54:17] managed like this. Gray talent wants to
[54:20] be inspired, wants me to see the full
[54:22] version of themselves even more than
[54:24] they see it. And they want the room to
[54:26] make mistakes, but also to grow. But
[54:28] they also need feedback. If you have
[54:30] someone amazing and they're up.
[54:32] Sorry. They're miss
[54:33] >> You can swear.
[54:34] >> I can swear. Yeah. My kids are going to
[54:36] listen. It's all good. They're
[54:37] up. Are you going to tell them or
[54:40] because you're not comfortable with
[54:41] conflict? you're going to wait for 90
[54:43] days and every time they're going to
[54:44] make that mistake, you're going to get
[54:45] so upset that by the time you
[54:46] communicate to them, it's too late. The
[54:48] moment they made a mistake, if you
[54:50] respect them, give them the feedback cuz
[54:52] that's the best thing for them. By the
[54:54] way, when you give them the feedback,
[54:55] give them room to give you feedback. If
[54:57] you're going to manage these employees
[54:59] and you want to attract the best talent
[55:01] in the world,
[55:03] remember that power comes from
[55:05] influence, not control. If you think
[55:08] they need to do what you said because
[55:11] you're their boss, you've already lost
[55:14] and it's a matter of time till it
[55:15] doesn't work out. If they're okay with
[55:17] it, just because you're the boss, you
[55:19] have to tell them what they do and they
[55:20] accept that power, they're not the right
[55:22] employee for you and you're not the
[55:24] right boss for them. There's no chance
[55:26] you're getting the best out of them. One
[55:27] of the um parts in your journey that I
[55:29] have reflected on a lot because it's a
[55:32] fascinating story is the day that you
[55:34] meet Massa at SoftBank and I'm I'm keen
[55:38] to understand the context of where the
[55:39] business was before you met Massa at
[55:42] SoftBank. That particular story has
[55:44] always inspired me for a multitude of
[55:46] different reasons. Um but where was the
[55:48] business at? Was it It was um 2017. I
[55:52] want to tell you about the day I met
[55:53] Mustang. I'm going to connect it to I
[55:54] think the biggest mistake I ever made in
[55:56] Weiwork. I'll bring it together. Masa is
[55:58] one of the best investors in the world.
[56:00] He's also one of the biggest investors
[56:02] in the world. In my story, Masa is the
[56:06] hero even though a lot of people who
[56:07] didn't know the story correctly might
[56:09] have misunderstood. So in my story, Masa
[56:11] took a bet on me and and he did amazing
[56:13] and he deserved to have become very
[56:15] successful from it. And he leads
[56:17] SoftBank.
[56:17] >> Masa is the leader of SoftBank. So if
[56:19] you want a little history of Masa, Masa
[56:21] is the leader of SoftBank. He becomes
[56:23] very well known to the world where he
[56:24] buys a tech conference actually in Vegas
[56:28] and he buys this tech conference for I
[56:30] think about 880 million and at the same
[56:33] time he has his own tech businesses and
[56:35] he owns a phone company and he starts
[56:38] growing and growing. He's famous to have
[56:40] gone to Steve Jobs and said I'm going to
[56:42] take the iPhone. When the iPhone just
[56:43] came out he knew it was going to be a
[56:44] hit and I'm going to give it to every
[56:46] subscriber in Japan. He invents the
[56:48] leasing model for it and gives an
[56:49] iPhone. Then everybody signs to his
[56:51] service cuz everybody wanted the iPhone.
[56:53] So a lot of things and then he gives
[56:55] Jackma $20 million that over time I
[56:58] think becomes 200
[56:59] >> for Alibaba.
[57:00] >> For Alibaba which at its peak is worth
[57:02] about 80 billion.
[57:03] >> Wow.
[57:04] >> So at the time when I meet Masa, this is
[57:06] 2016. Let's start with the night before.
[57:09] The night before I met Masa in New York
[57:10] City, I have a board meeting the day
[57:12] before. This is the old board and we're
[57:15] all sitting together. I just raised at
[57:17] 16 I raised maybe six months before at
[57:19] 16 billion valuation.
[57:21] >> How big we work?
[57:23] >> It's about to do that year about 950
[57:26] million in revenue. And the reason I
[57:28] know is cuz we were doubled in revenue
[57:30] every single year. So we work the
[57:33] business model was working very well and
[57:34] the four walls were working very well.
[57:36] >> What's the distinction sorry between the
[57:38] four walls and everything else. When you
[57:39] have a retail business, you could have
[57:40] your stores could be doing really well.
[57:42] Your state not making money
[57:44] >> and what's the
[57:45] >> state the so let's say you're in New
[57:46] York City. So let's talk high growth for
[57:48] a second. When you're growing as fast as
[57:50] we're growing, you're always putting new
[57:52] buildings on the map.
[57:53] >> A new building has a ramp up.
[57:56] >> Usually ramp up of a retail store or a
[57:58] food or a restaurant could take two
[57:59] years, three years. And we like to talk
[58:01] about ROI, return on investment and how
[58:04] long does it take. A great time to
[58:06] return your investment would be 24
[58:08] month, 36 month and then it can grow. We
[58:10] work at its peak was returning its money
[58:12] somewhere between 6 month to 9 month and
[58:15] then afterwards it was going up to 12
[58:16] month and 18 month. So if you're going
[58:19] to grow, we we grew in New York City to
[58:21] 130 buildings. So you can have 30
[58:23] buildings. If the following year you're
[58:25] adding 30 more buildings, those new 30
[58:27] have to per definition lose money for at
[58:29] least the first 6 month if not 9 months.
[58:32] So you could be very profitable in these
[58:33] buildings but not profitable in these
[58:35] because they need time. Which means this
[58:38] New York City the city doesn't look as a
[58:40] city profitable or the country if you're
[58:42] looking at your P&L doesn't look as a
[58:44] country profitable. Which is why in a
[58:45] high growth business you got to get very
[58:47] specific and in the details and you got
[58:50] to really understand what's working,
[58:53] what's not. Even in a building you can
[58:54] have one floor that's profitable cuz you
[58:56] opened it first and the new floor that
[58:58] you opened after not profitable yet.
[59:01] Weiwork's technology was never able to
[59:04] count this way. Flow's technology, if I
[59:06] threw it on Weiwork today, I can tell
[59:08] you which square foot is, I forget which
[59:10] building is profitable, which floor is
[59:11] profitable. I can tell you which corner
[59:13] is. It knows everything cuz it's a
[59:15] connected system. It's not disconnected.
[59:17] [gasps]
[59:19] Back to what we're saying.
[59:21] I'm sitting with the board and we decide
[59:24] that we want to turn the business, we're
[59:25] going to go out and raise money, turn
[59:27] the business profitable, and take it
[59:29] public. How are you going to turn it
[59:31] profitable? All you have to do in a high
[59:33] growth business that's working to turn
[59:34] it profitable is stop growing. You just
[59:37] stop adding new buildings and you give
[59:39] time to all the buildings to catch up.
[59:41] Remember I explained that in we work
[59:43] your problem was not demand, it was
[59:44] supply. So the moment you don't add more
[59:47] supply, the demand is greater than the
[59:50] supply, everything fills up. The moment
[59:53] everything fills up and you didn't add
[59:54] anything new, you go cash flow positive.
[59:57] As simple as that. So, we sit in that
[59:59] board and we decide that I'm going to go
[1:00:01] and raise and the number was 3 to 400
[1:00:04] million, stop the growth, meaning stop
[1:00:06] signing leases, maybe even move to
[1:00:09] management deals, something we'll talk
[1:00:10] about in floor in a second. And
[1:00:14] and then take it public. This is 2016.
[1:00:17] That was the the day before. The same
[1:00:21] time at some point Masa's right-hand
[1:00:24] guy, his name is Ron Fischer, sends a
[1:00:26] email, a text to one of our guys and
[1:00:29] says, "Hey, Masa wants to come see
[1:00:30] Adam." This is at the same time that
[1:00:32] Masa is raising the vision fund. For
[1:00:34] those who don't know, the vision fund
[1:00:36] was his hundred billion dollar venture
[1:00:38] fund, largest venture fund ever raised.
[1:00:41] Masa wants to see Adam. Say, "Great."
[1:00:43] And we schedule 90 minutes in the
[1:00:45] morning, the next morning. And we do we
[1:00:47] do the we get ready in the morning. Masa
[1:00:49] is coming. Everyone's excited. They're
[1:00:51] like, "This is amazing. Maybe that
[1:00:53] investment we just talked about
[1:00:54] yesterday will come today." His team
[1:00:56] says, "Just to let you know, there will
[1:00:57] be no discussions of investing." So,
[1:00:59] okay, no problem. As it gets closer to
[1:01:02] the morning, we keep getting text
[1:01:04] messages. He's not going to have 90
[1:01:05] minutes. He's going to have 75 minutes.
[1:01:07] He's going to have 60 minutes. He's
[1:01:08] going to have half an hour.
[1:01:10] I'm like, "Okay, whatever it is, sounds
[1:01:12] great." The same time, President Trump
[1:01:14] wins for the first time. This is the end
[1:01:16] of December. And Masa had a meeting with
[1:01:18] them. They wanted to talk about the
[1:01:19] future of America. Said, "I'm so sorry.
[1:01:22] I have a meeting with Trump, President
[1:01:24] Trump, and I only have 12 minutes."
[1:01:28] Again, we all find ourselves in
[1:01:30] situations like this when, "Oh my god, I
[1:01:32] had all this plan and I was going to do
[1:01:33] this tour and I was going to show these
[1:01:35] numbers. I'm going to do all these
[1:01:36] things and suddenly it all changes." I
[1:01:38] take a deep breath. [snorts]
[1:01:41] Let's make it the best 12 minutes we
[1:01:42] can, but I can't help myself. I go,
[1:01:44] "Tell me something, Masa. If you're
[1:01:47] meeting President, future President
[1:01:49] Trump, do you have Jared Kushner
[1:01:50] introducing you to him first? He goes,
[1:01:52] "Adam, it's so funny you're saying that.
[1:01:54] Everybody told me that it's better if
[1:01:56] Jared introduces me. I don't know him.
[1:01:58] We've been trying to get in touch." No.
[1:02:01] I said, "Give me a second." I'm very
[1:02:03] lucky to to count Jared as as one of my
[1:02:06] close friends. Jared's married to Ivanka
[1:02:08] Trump.
[1:02:08] >> Jar's married Jared married to Ivanka
[1:02:10] Trump and he's the adviser, I think, to
[1:02:12] the president. But right now he's
[1:02:14] helping to peace both in the Middle East
[1:02:15] and in Europe. So I text Jared and I was
[1:02:18] like, "Masa is here. Ta ta da. We spend
[1:02:20] 5 minutes on that." Jared says, "No
[1:02:21] problem. Send him. I will introduce him
[1:02:23] to the future president." Now we have 7
[1:02:25] minutes left. I say, "Masa, we only have
[1:02:29] 7 minutes. We're only going to stay
[1:02:30] downstairs, but this is we work." And he
[1:02:33] looks at me. He goes like this. Smells
[1:02:36] there. He goes, "You know what this
[1:02:37] smells like?" And I'm like, "Oh no, what
[1:02:39] is he going to say? They were serving
[1:02:41] waffles. Is that is he going to say it
[1:02:42] smells like waffles? Like what is he
[1:02:44] going to say? He goes smells like
[1:02:46] dreams. This is a factory rework is not
[1:02:49] an office space. It's a factory of
[1:02:51] dreams.
[1:02:53] And I'm like he's speaking your
[1:02:55] language.
[1:02:55] >> Oh no. Not my language. One step above
[1:02:57] my language. He took he took the dreamer
[1:03:00] and went one step above the dreamer. He
[1:03:02] out did the he he Adam. [laughter]
[1:03:07] He killed it. And I'm like, "Oh yeah, I
[1:03:10] love the smell of dreams. This no one's
[1:03:12] ever defined the business better than
[1:03:13] that." He goes, "Look, Adam, we don't
[1:03:15] have time. I'm driving up there to 50th
[1:03:17] Street, whatever, wherever it was. Do
[1:03:19] you want to come with me to the car?
[1:03:20] We'll talk in the car."
[1:03:21] >> Did he not go around the building? And
[1:03:22] >> couldn't have time 7 minutes. We were
[1:03:24] only downstairs in the lobby, the
[1:03:26] entrance. But but if you had the
[1:03:28] opportunity in 2017, 2016 to walk into
[1:03:31] our HQ, the energy was electric. You
[1:03:35] could not walk in there and not feel I I
[1:03:37] never felt a factory of dreams, but I
[1:03:39] felt community and people coming
[1:03:41] together. It felt like people are doing
[1:03:43] their life's work. It didn't feel like a
[1:03:45] work environment. It felt like people
[1:03:47] are really connected. And when you make
[1:03:48] a connected environment, then it really
[1:03:50] takes things to the next level and
[1:03:52] everybody wants to be there. So that's
[1:03:54] what it was. It's not what it is today,
[1:03:55] but that's what it was. So he says,
[1:03:57] "Come with me to the car." I said, "No
[1:03:59] problem." I get into the car and I
[1:04:00] remember the back of my hand, they said,
[1:04:02] "No investing." thing. His team said,
[1:04:03] "Don't talk about raising money." He
[1:04:05] goes, "So I start talking build where we
[1:04:07] work." He's like, "Adam,
[1:04:10] what's the number?" Said, "What do you
[1:04:12] mean?" Goes, "What's your valuation and
[1:04:13] how much money are you raising?" Goes,
[1:04:15] "I'm I'm here to do business." Said,
[1:04:16] "Your team said like, ah,
[1:04:19] I am I am the boss. I've done this many
[1:04:22] times myself. I'm the boss. Let's talk
[1:04:24] about it." [sighs and gasps]
[1:04:26] I said, "Well, listen. We have our last
[1:04:28] valuation was 16 billion. We have a we
[1:04:31] have we just launched China. That's a $2
[1:04:33] billion company. We have Latin America
[1:04:35] and we're in Europe. We have a global
[1:04:37] company and then we have a China entity.
[1:04:39] Goes great. How much are you raising? I
[1:04:41] said 3 to 400 million. 3 to 400 million.
[1:04:45] That's that's that's not going to work.
[1:04:48] Don't you want to build a global
[1:04:49] business? I was like of course I would
[1:04:50] love to build a global business. Goes
[1:04:52] don't you have a business in China? I
[1:04:53] said of course. Said what about Japan?
[1:04:55] Said I don't have a business in Japan
[1:04:57] yet. He said I think it's going to work
[1:04:58] very well in Japan. I said, "I'm sure
[1:05:00] it's going to work well in Japan. It's
[1:05:01] working everywhere, but I don't have the
[1:05:03] team." Goes, "What about Southeast
[1:05:04] Asia?" He said, "Sounds amazing, but
[1:05:06] I've never been there." He goes, "Well,
[1:05:08] I think it's going to work there." I
[1:05:09] said, "Again, I'm sure it's going to
[1:05:11] work there, but and before you know it,"
[1:05:13] he says,
[1:05:15] "I think we should do about 3 billion."
[1:05:18] And that was a big number. Remember
[1:05:21] three, we were we were I was the night
[1:05:23] before with the board 300 to 400
[1:05:24] million. Let's take less than number
[1:05:26] one. And again, I don't blame myself for
[1:05:29] any of this. Every decision I made was
[1:05:31] my decision. He's an investor. He saw a
[1:05:32] great business and he wanted to go big.
[1:05:34] I respect that. I've done it myself. Not
[1:05:36] at those numbers, but I've done it
[1:05:38] myself. [gasps]
[1:05:40] If you decide you have a mission or a
[1:05:42] vision and you're going to go raise out
[1:05:43] 300 million and the next day someone
[1:05:46] offers you 3 billion, before you say
[1:05:49] yes, take a deep breath and ask yourself
[1:05:52] again that question of why and what is
[1:05:54] my intention? What is that going to do
[1:05:55] to the business? and am I ready to take
[1:05:57] that much? And so it says 3 billion. We
[1:06:00] then keep talking about all the
[1:06:01] different needs and the different stuff.
[1:06:03] It ends up after this is now we met for
[1:06:06] 12 minutes and the ride is um 16
[1:06:11] minutes.
[1:06:13] So uh if yeah total 28 to 36 minutes the
[1:06:18] whole thing and
[1:06:22] we agree on the he says 4 billion 4.2 to
[1:06:24] be exact.
[1:06:25] >> 4.2 2 billion what
[1:06:27] >> dollars
[1:06:27] >> that he wants to invest in. We work
[1:06:30] topco, we work China, we work Japan, and
[1:06:33] we work Southeast Asia. Remember, we
[1:06:35] were a cash machine. You put cash into
[1:06:37] us and we that just to I'll go back to a
[1:06:41] second, but we were doing 980 million
[1:06:43] that year. We hit our numbers. We
[1:06:45] forecasted we're going to do 1.8 billion
[1:06:47] next year. We did our 1.8 billion. The
[1:06:49] it was working so well. The model, all
[1:06:51] you needed was cash to build it. You
[1:06:53] needed to build these spaces and you
[1:06:55] needed to do if you're going to grow
[1:06:56] that big. He had big aspirations and I
[1:06:58] had big aspirations.
[1:06:58] >> Did you tell him that? Did you tell him
[1:07:00] that it was a cash machine?
[1:07:01] >> No, you didn't need to.
[1:07:02] >> Did you tell him that if you put cash
[1:07:03] in, you get cash out?
[1:07:04] >> I didn't need to. M understands business
[1:07:06] better than most people in the world.
[1:07:07] But again, it was obvious cuz if you
[1:07:09] looked at the history of Weiwork, every
[1:07:11] single time you put money into it, it
[1:07:13] grew. The mistake was we were signing
[1:07:17] leases. We were taking long-term
[1:07:18] commitments against short-term
[1:07:20] commitments. We should have done
[1:07:22] something else. And we'll talk about it
[1:07:23] in a second. What we should have done
[1:07:24] and it's what we're doing in flow.
[1:07:26] But the this question was there's people
[1:07:28] because a lot of people didn't
[1:07:29] understand the money raised. The money
[1:07:31] raised was to build tremendous
[1:07:32] businesses all over the planet. And
[1:07:34] those businesses the moment you stopped
[1:07:36] growing them turned profitable. Today we
[1:07:38] works profitable. Those businesses all
[1:07:40] you had to do was stop growing. We were
[1:07:42] at a high growth stage. That's what high
[1:07:43] growth entrepreneurs do. That's what the
[1:07:45] market wanted at the time and that's
[1:07:47] what everybody knew we were doing. It
[1:07:48] was not a secret what we were doing. And
[1:07:50] it was growing exponentially.
[1:07:53] So, we ended up agreeing on 4.2 billion.
[1:07:56] He takes an iPad, he writes it all down.
[1:07:59] This is all in that same car, right? He
[1:08:01] writes it all down. He signs his name
[1:08:03] and he hands me the pen to sign mine.
[1:08:06] I look at it. I sign. He walks out of
[1:08:10] the car, says, "Thank you very much."
[1:08:11] And goes to his meeting. This is now
[1:08:14] about 40 54th Street. Our HQ is on 18th
[1:08:18] Street. I'm just standing there.
[1:08:23] I can't believe what just happened. It
[1:08:25] was not what I planned.
[1:08:30] And I start walking. I was like, I'm
[1:08:31] going to walk downtown. I'm going to
[1:08:32] take a second. I'm going to walk.
[1:08:35] And every step I take, cuz until this
[1:08:39] point, this is 2016, we were 5 years of
[1:08:41] missiondriven mission. You ask me about
[1:08:43] the fundamentals, we had all the right
[1:08:44] fundamentals and we work because we had
[1:08:46] the right culture. And when you have the
[1:08:47] right culture, you can deal with any
[1:08:49] challenge. We were missiondriven. We
[1:08:52] could break through any wall. We were
[1:08:53] teamwork. We worked late at night. We
[1:08:55] were together. We were friends. We were
[1:08:57] one team.
[1:08:59] And I'm starting to walk down from 54th
[1:09:01] Street to 18th Street. And every step I
[1:09:03] take, suddenly the ego starts coming up.
[1:09:08] Oh, 20 billion valuation.
[1:09:11] Billion valuation in Japan on top of
[1:09:13] that. billion and a half valuation in in
[1:09:15] Southeast Asia on top of that five
[1:09:17] billion dollar valuation in China on top
[1:09:19] of that. So a billion of that 4.2 was
[1:09:22] going to everybody including to myself
[1:09:24] and I owned about proportionately about
[1:09:27] 25% of the company at the time. So big
[1:09:29] numbers numbers I've never seen numbers
[1:09:31] Miguel was getting a lot all our
[1:09:32] employees the investors many times more
[1:09:35] than they ever invested from that
[1:09:36] billion
[1:09:38] and every step that I'm taking the ego
[1:09:41] comes up. Oh, I feel so strong. I feel
[1:09:45] so big. You start doing your own math.
[1:09:47] 20 billion, 25%.
[1:09:49] What's but that's that's that's 5
[1:09:51] billion. Then there's all the other
[1:09:53] ones. What's my net worth? And before
[1:09:55] you know it,
[1:09:58] the guy that sat in the car was a
[1:10:00] missiondriven entrepreneur who really
[1:10:02] believed in creating a world where
[1:10:04] people make a life and not just a
[1:10:05] living. Every step that I take, it goes
[1:10:09] higher and higher. And by the time I
[1:10:11] walk into HQ 18th Street,
[1:10:15] I forgot
[1:10:18] what we were all about.
[1:10:21] Here is why ego is on the one hand very
[1:10:23] good and on the other hand very
[1:10:24] dangerous. Ego and desire are the same
[1:10:26] word. Big ego just means big desire.
[1:10:29] Having huge desire is important to build
[1:10:31] huge things. But you have to manage it
[1:10:33] and control it. When I walked in, I got
[1:10:36] confused. It suddenly became about the
[1:10:39] money. all the stuff that Rebecca told
[1:10:40] me, all the stuff when we met, all the
[1:10:42] years of spiritual practice, everything
[1:10:45] to the garbage. And what happens when
[1:10:47] the ego gets the best of you? You become
[1:10:49] blinded. What does that mean? You make
[1:10:52] mistakes and bad decisions. And in a
[1:10:56] high growth business, you need to make a
[1:10:58] 100 decisions a day. And as we said
[1:11:00] before, at least 98 of them need to be
[1:11:02] correct.
[1:11:03] Suddenly you're blinded and suddenly
[1:11:05] only 95 of them are correct or 90 those
[1:11:09] mistakes ex because you're growing so
[1:11:11] fast the mistakes grow very fast also
[1:11:13] the other thing we were a company led
[1:11:15] from the top all great companies are led
[1:11:17] from the top the moment I lost it
[1:11:19] everybody lost it [sighs and gasps]
[1:11:22] and it just spread and the moment that's
[1:11:25] that's the beginning of the end and look
[1:11:27] it took 3 years after that for
[1:11:29] everything to unfold but it was that
[1:11:31] moment
[1:11:32] That was the moment that went.
[1:11:36] >> Is there anything that could have been
[1:11:38] said or done to have made you when Massa
[1:11:41] offered you that $4 billion in that cab?
[1:11:43] Are you ready for this?
[1:11:44] >> Sure. I I used to be closer. We don't
[1:11:47] speak as much [clears throat] anymore
[1:11:49] today. I used to be much closer to Mark
[1:11:52] Ben off the founder of Salesforce. He
[1:11:55] heard about Masa's offer and he called
[1:11:57] me and said, "Adam, I only know you for
[1:12:00] a little bit and I know you're not going
[1:12:02] to listen to my advice, but I want you
[1:12:04] to fly to Japan and say no to Masa.
[1:12:08] I want you to take your company public."
[1:12:11] What was your last valuation? I said 16.
[1:12:13] He goes, "Great. I want you to take your
[1:12:15] company public for 5 billion. I want you
[1:12:17] to sell 20% of the billion. And I want
[1:12:20] you to learn how to be public CEO. I
[1:12:22] promise you two things. one cuz your
[1:12:24] last valition was 16. At five,
[1:12:26] everybody's going to think this is a
[1:12:27] great deal. People are going to rush to
[1:12:28] invest
[1:12:30] including myself. Everyone's going to
[1:12:32] rush to invest. You'll learn because
[1:12:34] it's very different to be a public CEO
[1:12:35] and a private co. You're going to learn
[1:12:37] about profitable. You're going to learn
[1:12:38] all these things cuz I think you're very
[1:12:39] fast student and I guarantee you before
[1:12:41] you know it, your valuation will be much
[1:12:43] larger.
[1:12:45] And he said, "But I know you're not
[1:12:46] going to listen to me."
[1:12:48] And I didn't. Was there a world that I
[1:12:51] could have said no?
[1:12:53] not the kind of person that I was then
[1:12:55] and not with the tools I have.
[1:12:57] >> Why why didn't you listen to him?
[1:12:59] >> We didn't know each other for long
[1:13:00] enough. I think it takes a lot of trust
[1:13:02] to listen to when someone gives you a
[1:13:03] counter advice and every by the way
[1:13:05] there was another person also said no.
[1:13:07] But but we'll put that aside for a
[1:13:08] second. But here's what I think is more
[1:13:10] important about it. Let's say I said no.
[1:13:13] And let's say we work could still be
[1:13:14] around. We were could be a hundred
[1:13:15] billion dollar company today. Corona
[1:13:17] would have happened. we would have
[1:13:19] renegotiated all of our leases instead
[1:13:21] of leases would become management deals
[1:13:23] and we would have led the return to
[1:13:25] office. We would have led that concept
[1:13:27] because obviously people work I know we
[1:13:28] spoke about it much better face to face
[1:13:30] than remote work and we would have we
[1:13:32] would have been the the leaders of the
[1:13:33] movement of return to office and we work
[1:13:35] was a great company and even it would
[1:13:36] have launched launched we live our
[1:13:39] version of FL
[1:13:40] but I Adam wouldn't have learned all
[1:13:43] those lessons I wouldn't be I am so much
[1:13:46] happier today even as we're speaking I'm
[1:13:49] noticing like everything you're talking
[1:13:51] to about makes me feel full even the wor
[1:13:54] even the challenging parts I I'm so
[1:13:56] happy that they happened because they
[1:13:57] made me exactly who I'm meant to be.
[1:14:00] Falling is not bad.
[1:14:04] That's the thing that you and I are
[1:14:06] actually talking about. Falling is
[1:14:09] probably the most important part of
[1:14:10] life. And most of us learn a lot more
[1:14:14] from falling than we do from succeeding.
[1:14:17] The thing that's bad is not when you
[1:14:19] fall, it's how you get up. If you just
[1:14:22] fell and you're, "Oh no, everybody saw
[1:14:24] me fall. I'm not going to hide under the
[1:14:26] covers for four years until everybody
[1:14:28] forgets whatever it is that happened.
[1:14:30] That's what's horrible. That leads to
[1:14:32] the tragedy. That leads to the trauma.
[1:14:34] If you fail, you look around, you're
[1:14:35] like, "Wow, everybody saw." You clean
[1:14:38] up, you get up, and you say, "Let's do
[1:14:41] it again." If you have that in you,
[1:14:44] nothing will stop you. And it might take
[1:14:46] 10 times and 20 times and 50 times, but
[1:14:48] if you fall enough times, then you might
[1:14:51] avoid falling.
[1:14:52] >> There should be a button just down below
[1:14:54] here. And if it says subscribed, you're
[1:14:56] already subscribed. If it says
[1:14:58] subscriber, that means you're not yet.
[1:15:00] And if you're not subscribed, please
[1:15:01] could you do us a favor and hit that
[1:15:02] button? It helps the show more than you
[1:15:04] know. And according to the algorithm,
[1:15:06] you're someone that watches our show,
[1:15:07] but you haven't yet hit that button.
[1:15:08] Thank you so much. I'm thinking also
[1:15:11] about a founder that's 21 years old.
[1:15:13] They've got a startup or an idea that
[1:15:15] they want to start. You like like when I
[1:15:17] was 21 years old, my mom tells me 18, if
[1:15:20] you do this, I won't speak to you again.
[1:15:21] It's, you know, she was warning me
[1:15:22] against business because she had
[1:15:23] struggled in business herself. So,
[1:15:24] that's a proxy of love, I guess. And
[1:15:26] then you've got other people here
[1:15:27] telling you that it's going to be
[1:15:28] amazing and you're going to make
[1:15:29] millions. When you're in that situation,
[1:15:30] you've got noise. How do you find the
[1:15:33] signal? Two ways. One,
[1:15:37] they have to go back to the mission. So,
[1:15:39] if one had a mission and then someone
[1:15:42] off someone offers them something and
[1:15:43] it's off mission and you're like, "Oh,
[1:15:46] I'm going to do it anyway because it's
[1:15:47] good money, but it's off mission." That
[1:15:49] already is a warning sign. But I think
[1:15:51] the other one, which is something that I
[1:15:52] have more today than I used to back
[1:15:54] then, one needs a practice. Part of the
[1:15:57] way to try on the noise is with a
[1:15:59] practice. I've been enjoying meditating
[1:16:02] lately in the past year and I've been
[1:16:04] getting better and better at it. And
[1:16:05] meditating is something that takes time.
[1:16:08] Meditating helps drown the noise. And
[1:16:10] then the thoughts that I do get while I
[1:16:12] meditate tend to be very healthy
[1:16:14] thoughts that are headed in a good
[1:16:15] direction.
[1:16:16] I there's many I do the hyperaric
[1:16:18] chamber.
[1:16:19] >> Steve Jobs talked about meditation and
[1:16:22] his sort of spiritual practices and it's
[1:16:24] something that I I actually in the last
[1:16:26] year I started really looking into. Um,
[1:16:28] when I say looking into, I mean I
[1:16:30] started looking into what he did and why
[1:16:31] he did it because he's someone that I
[1:16:33] look at and go, it was like he was able
[1:16:34] to see around the corner and and for a
[1:16:38] guy running a big company, how was he
[1:16:40] able to make these really unpopular
[1:16:42] calls today that proved out to be true
[1:16:44] tomorrow? And you know, one of the
[1:16:46] conclusions I arrived at is that he
[1:16:48] spent just as much time in the trenches
[1:16:50] as he did in the clouds. I.e. he stood
[1:16:52] away from the picture enough so he could
[1:16:54] see the full picture. And that's
[1:16:56] something that I thought, oh gosh,
[1:16:57] that's it kind of correlates to what you
[1:16:58] were saying earlier about your
[1:16:59] redefinition of hard work. Not just
[1:17:01] being in the office and being there, you
[1:17:02] know, 24/7, but actually when you're on
[1:17:04] the surfboard, you're doing hard work
[1:17:06] because you're giving yourself time to
[1:17:09] see the full picture. And when you're
[1:17:11] honest with yourself about your
[1:17:12] weaknesses, like I spoke about my
[1:17:14] speech, it can elevate things, but it
[1:17:16] could also break things. We've seen that
[1:17:18] happen before.
[1:17:19] >> So hard work is also personal growth is
[1:17:22] very hard work. And most people don't
[1:17:25] have the courage to even look in
[1:17:27] honestly, let alone change.
[1:17:30] >> What is the exact mechanism that you
[1:17:33] think would result in me being more
[1:17:35] successful at 40 in business, let's say,
[1:17:39] if I did exactly what you said and
[1:17:41] focused on personal growth,
[1:17:41] >> you're going to have to start by redefin
[1:17:45] business, I'm going to have to push back
[1:17:46] on it. We are not going to measure your
[1:17:48] success just in business. We're going to
[1:17:50] measure your success in life, in
[1:17:52] relationship, in friendships, in effect
[1:17:55] on the world
[1:17:57] >> and in business.
[1:17:58] >> Do you know why I'm asking this
[1:17:59] question? Because there will be some
[1:18:01] people that are listening right now and
[1:18:02] they have heard, you know, founders come
[1:18:04] on and people say, "You need to just
[1:18:06] take a moment, meditate, do these
[1:18:07] things, focus on personal growth." and
[1:18:09] for whatever reason, because of their
[1:18:10] trauma, because of how they were raised,
[1:18:12] the lens that they will receive that
[1:18:14] message through or the thing that will
[1:18:16] be the carrot will be a promise that it
[1:18:19] will make them better at the thing they
[1:18:20] currently care about. Now, we might be
[1:18:21] tricking them a little bit because we're
[1:18:22] going to get them to do the work and
[1:18:23] they'll realize that other things
[1:18:24] matter. But just for those people that
[1:18:26] have that lens,
[1:18:27] >> no, I'm going to we're going to help.
[1:18:28] We're going to say something and I hope
[1:18:29] people have said it here before, but I'm
[1:18:30] not sure they did. But tell me if people
[1:18:32] said it. We're going to all these
[1:18:34] founders that are listening
[1:18:37] falling
[1:18:38] is not just okay. It's the best thing
[1:18:41] that ever happened to you. If these
[1:18:44] founders can all redefine success, think
[1:18:46] about if in school instead of learning
[1:18:48] about all the successes
[1:18:50] spoke about Steve Jobs and he's a real
[1:18:52] hero of mine, but would I have wanted
[1:18:54] his life?
[1:18:56] How old was he when he passed away? How
[1:18:58] was the relationship with everybody
[1:18:59] around? How did he affect people? Now, I
[1:19:02] don't know. Oh, I wasn't a friend. I
[1:19:03] don't know him. And I am not judging or
[1:19:05] measuring. I'm just telling you we
[1:19:07] cannot measure a person just through
[1:19:10] their business achievements. We must
[1:19:12] look at people holistically. So I'm
[1:19:14] telling all these young founders, forget
[1:19:16] take time to meditate. You asked how I
[1:19:18] do it and I how we quiet the noise and I
[1:19:20] answered meditation. But that is not my
[1:19:22] first advice to them. My first advice to
[1:19:24] all of us, by the way, you talk a lot
[1:19:27] about one year one year olds with AI
[1:19:29] coming and everybody's about to be a
[1:19:30] founder. Everybody can start a business.
[1:19:32] It's true for everyone. It's true for 12
[1:19:34] year olds and it's true for 60 year
[1:19:36] olds. This is for everyone.
[1:19:39] Have the courage to actually look inside
[1:19:41] and say, "Where can I become a better
[1:19:44] version of myself? Don't work on three
[1:19:47] things. Work on one thing and choose
[1:19:50] that thing and work on it." And by the
[1:19:51] way, if you do, when you fix it, how you
[1:19:54] going to know that it's better? Cuz
[1:19:55] you're going to see the next thing you
[1:19:56] need to work on. It is like an onion.
[1:19:58] And every time you peel it, you will see
[1:20:00] another layer. and another layer and
[1:20:01] another layer. That is the advice I'm
[1:20:04] actually giving them. And I'm promising
[1:20:06] them that if they look deep enough, what
[1:20:09] they're going to find is their calling.
[1:20:11] And when they find their calling, when
[1:20:13] you match that calling with that energy
[1:20:15] of wanting to be a founder, that's when
[1:20:16] everything works. As we are able as
[1:20:19] human beings to do that,
[1:20:21] find our true journey, find our flow,
[1:20:27] the world is open for us.
[1:20:31] So, let's zoom back into the story.
[1:20:32] You're walking down towards 18th Street.
[1:20:36] Um, you've just raised all this money.
[1:20:38] You feel like a king. That's the way you
[1:20:39] >> just on paper, right? It just, we're
[1:20:40] just saying. It didn't actually happen
[1:20:42] yet.
[1:20:42] >> What was um, you said over the next
[1:20:44] year, you said that was the start of the
[1:20:45] end. Over the next three years,
[1:20:47] decisions changed specifically in terms
[1:20:49] of business.
[1:20:50] >> It became about money.
[1:20:50] >> It became about money.
[1:20:51] >> It became about valuation.
[1:20:53] >> I forgot the mission.
[1:20:54] >> That was a slippery slope.
[1:20:55] >> It's not my truth. And that means that
[1:20:57] you you grew even faster. You opened up
[1:21:00] even more leases.
[1:21:01] >> We blew up. We grew. We went even
[1:21:03] faster. We were going We went really
[1:21:05] fast.
[1:21:07] >> We went we went very fast.
[1:21:09] >> One of the things that I I read or
[1:21:12] something from when I was doing the
[1:21:13] research is that you had lots of sort of
[1:21:15] tangential ideas at that time. Maybe
[1:21:17] because of the money. Things like
[1:21:18] surfing and
[1:21:19] >> fake news.
[1:21:21] >> This was before we were ever started. I
[1:21:23] had all these ideas. Anybody who tells
[1:21:25] the story that we had a lot of ideas in
[1:21:27] 2016 cuz we raised money doesn't know
[1:21:29] that this
[1:21:31] was done before we work ever started in
[1:21:33] a green desk office and all the ideas we
[1:21:36] had were right here. This doesn't look
[1:21:38] like focus to me. I feel like if I
[1:21:40] showed my investors this now they would
[1:21:41] shout at me. Could be. Today I would
[1:21:44] choose what is the real focus of all
[1:21:46] these things. The person and if we can
[1:21:49] actually and I would do today I would do
[1:21:50] it one foot ahead of the other. It's a
[1:21:52] little bit more like we're doing flow.
[1:21:54] But when you build a business, it's art,
[1:21:56] not science. If you're going to have
[1:21:58] some investor tells you, oh, you put
[1:21:59] this first and this second and this
[1:22:01] third, they're limiting you. You do need
[1:22:03] to have a very a very strong foundation.
[1:22:06] And that's, as you said before, both as
[1:22:08] a human being and as a business person.
[1:22:10] So, for anyone that can't see, you just
[1:22:11] circled the the sort of stick person in
[1:22:14] the middle of all of these ideas, and
[1:22:16] you said really, I would have focused on
[1:22:17] this person. I would really have focused
[1:22:19] on the person and only added things that
[1:22:21] made so the mission create a world where
[1:22:23] people make a life and not just a
[1:22:24] living. Yeah,
[1:22:25] >> we should have just only added things
[1:22:27] that are in support of that mission.
[1:22:29] >> It reminds me of Amazon and Jeff Bezos
[1:22:31] their famous saying of working backwards
[1:22:33] from the customer and what's the
[1:22:34] customer's pain points. I've just we
[1:22:36] just hired um a wonderful person our
[1:22:39] CTIO um from Amazon she's called ADA and
[1:22:42] she says to me that at Amazon there's
[1:22:44] always a you know often an empty seat to
[1:22:46] the meetings and that is the customer.
[1:22:48] So they leave an empty seat so that they
[1:22:49] can make the decisions through the lens
[1:22:52] of this person. So they're always in
[1:22:53] every meeting so you don't get
[1:22:54] distracted of who you're doing it for.
[1:22:56] And that's kind of what you describe.
[1:22:57] It's actually become you know since
[1:22:58] she's joined our business it's always
[1:22:59] front of mind for all of us which is
[1:23:01] like work backwards from the customer
[1:23:02] cuz sometimes you might work forward
[1:23:04] from your own ego like I like that but
[1:23:06] remember I'm going to give you my best
[1:23:07] advice. I've met I've had the pleasure
[1:23:09] to meet Mr. Bizos and he's phenomenal
[1:23:11] and he's one of the best operators on
[1:23:13] the planet by far. Some would say the
[1:23:16] best.
[1:23:18] My best advice for you,
[1:23:21] build a culture that is authentic and
[1:23:23] true to you. So, I love that you're
[1:23:25] focused on the customer, but I can tell
[1:23:26] as we're speaking, you're very honed in
[1:23:28] on your user. Multiple times you've told
[1:23:31] me how your listener is going to
[1:23:33] interpret what we're saying. You are
[1:23:35] aligned with your listener. I have no
[1:23:37] doubt about it.
[1:23:38] >> Isn't that a form of working backwards
[1:23:39] from the customer? Cuz I'm sat here
[1:23:40] about thinking 21-year-old Dave Jenny.
[1:23:42] I'm thinking about and every time you
[1:23:43] answer questions
[1:23:44] >> again I'm sorry I don't I don't want to
[1:23:47] being very No, we're being very I'm I'm
[1:23:48] repeating myself and I don't mean to be
[1:23:50] boring and if this was if we did this
[1:23:52] podcast 3 years ago maybe I would go all
[1:23:54] over the place.
[1:23:55] >> If you actually today went to the depth
[1:23:57] of your truth what is your correction?
[1:24:00] What do you need to work on? Where are
[1:24:02] you going? And then you found that and
[1:24:04] then you brought that back into your
[1:24:05] team. I am telling you I don't even know
[1:24:09] how far it would be. So, are you saying
[1:24:11] I don't need to work backwards from the
[1:24:12] customer? What are you saying?
[1:24:13] >> I'm saying your truth has to be yours
[1:24:15] first. I'm not pushing against this
[1:24:16] theory. Of course, we need to work
[1:24:18] again. My truth. I know a lot of times
[1:24:20] people keep telling me what the customer
[1:24:22] wants. I, Rebecca, and I build what we
[1:24:24] think is correct.
[1:24:25] >> You don't listen to
[1:24:26] >> no focus groups. No way. There's a
[1:24:27] famous saying, I think it's Henry Ford,
[1:24:29] if I asked the customer, they would have
[1:24:31] asked for faster horses. Never invented
[1:24:33] the car.
[1:24:35] >> No, you know what you want. I think it's
[1:24:38] about finding our own truth. I think
[1:24:40] when a person finds his own truth, they
[1:24:42] can express it. Of course, I'm not going
[1:24:44] to tell you we shouldn't listen to the
[1:24:45] customer. And flow, we have a lot of I
[1:24:47] could tell you 10 things that the
[1:24:49] customer has pointed out to us that of
[1:24:50] course are right and we do. But again,
[1:24:52] we have an opinion. If we listen to our
[1:24:54] customer at FL, we'll have prettier
[1:24:56] buildings so more influencers can take
[1:24:57] more pictures.
[1:24:58] >> So, you're saying hear your customers
[1:25:00] but don't always listen to them. Is that
[1:25:02] a distinction?
[1:25:03] >> I am saying do you know yourself? I'm
[1:25:06] saying everyone rushing building all
[1:25:08] these businesses when they don't even
[1:25:10] know who they are leads us to going into
[1:25:12] dinners and talking about nothing going
[1:25:15] into parties and doing whatever it is
[1:25:17] that we're doing. [snorts] And instead
[1:25:20] of living life to the potential, life is
[1:25:22] so beautiful and amazing and full that
[1:25:25] if you're going to now be busy listening
[1:25:26] to your customer cuz you want to build a
[1:25:28] business cuz you want to make money. Not
[1:25:30] only do I think it's not going to work
[1:25:31] for you, where's the fun in that? I
[1:25:34] think I'm asking this in part uh
[1:25:35] selfishly for myself which is
[1:25:37] >> for you. I'm ready.
[1:25:38] >> So at a stage of my business, you know,
[1:25:40] where we're being offered lots of money
[1:25:42] from lots of people. Um our last
[1:25:43] valuation was about 450 uh 450 million
[1:25:47] or something like that. And so I reflect
[1:25:49] on your story a lot because I although
[1:25:52] the numbers were wildly different um you
[1:25:54] were at a moment where you know you
[1:25:56] could raise whatever you money you
[1:25:57] wanted and with that comes
[1:26:00] opportunity and distraction dressed in
[1:26:02] the same dress potentially. And in this
[1:26:04] particular season of your story I go oh
[1:26:06] Adam like bought this like apparently
[1:26:07] you bought like a a surfing thing and a
[1:26:09] thing over here.
[1:26:10] >> Let's let's say something just cuz you
[1:26:11] said it cuz I I love it. The surfing
[1:26:13] thing we bought for $7 million was 48%
[1:26:16] of a company called Wave Garden. Mhm.
[1:26:19] >> We bought it because we thought you
[1:26:20] could build amazing communities around
[1:26:22] Surf. Wave Garden today does north of,
[1:26:25] as far as I know, north of 500 million
[1:26:28] in sales for 2027. I think this year
[1:26:31] maybe around 250. They're extremely
[1:26:33] successful.
[1:26:34] >> Mhm.
[1:26:35] >> The founders are so happy. I saw them
[1:26:36] not too long ago because when when I
[1:26:38] stepped down, we work famously sold it
[1:26:41] back to them for 5 million even though
[1:26:42] it was worth so much more. They own 100%
[1:26:44] of their business. Their business is
[1:26:46] thriving and I stand behind and I'll
[1:26:49] tell you again today the best amenity
[1:26:50] for if we wanted to build a big global
[1:26:52] community real estate best amenity
[1:26:54] number one school cuz if you have a
[1:26:57] great school everybody wants to live
[1:26:58] around
[1:26:59] >> let me double click there then even
[1:27:00] though wave garden was a great great
[1:27:02] idea like great spotted a great business
[1:27:04] that went on to be very very successful
[1:27:08] in
[1:27:09] our situation there's lots of those and
[1:27:13] I would end up giving a different
[1:27:14] business.
[1:27:15] >> Yeah. Like in in my world, there's lots
[1:27:17] of these like we could do that and that
[1:27:18] and that and that. And you know what?
[1:27:20] Objectively, maybe they're all good
[1:27:21] ideas, but when we talked about this
[1:27:23] point of focus, I would then be
[1:27:25] splitting myself 10%. Even though they
[1:27:27] >> I have a great answer for you.
[1:27:28] >> Best recommendation to you would be the
[1:27:30] same one I gave you when we spoke about
[1:27:32] your fiance. I think you need a little
[1:27:34] bit time for yourself for a second. I
[1:27:36] think you need to soul search and see
[1:27:38] exactly where you want to go. Ask
[1:27:40] yourself what I just said. Assume that
[1:27:41] in 6 years you're huge.
[1:27:44] what for and why. And when you answer
[1:27:47] what for and why, then go back to the
[1:27:50] day and say, well, who's the right
[1:27:51] partner to get me there?
[1:27:55] That's the only way to make that because
[1:27:56] if you make your decision based on
[1:27:58] anything else, you might suffer what
[1:28:00] happened to me, God forbid, and we don't
[1:28:02] need this for you. First understand who
[1:28:05] you are.
[1:28:07] Then
[1:28:11] decide where you want to go because of
[1:28:12] it. then go back to all of the investors
[1:28:15] and see who is the right investor. And
[1:28:16] again, I want to say it again because I
[1:28:18] think it's worth it. I think you should
[1:28:19] choose all of us should choose our
[1:28:22] partners, our friends, and our business
[1:28:23] partners based on how they will treat us
[1:28:25] in our worst day when we show the worst,
[1:28:28] not the best.
[1:28:29] >> What is the um the most effective
[1:28:31] practice you've ever deployed to know
[1:28:33] yourself better?
[1:28:35] >> For me, Adam, it's just my truth. About
[1:28:37] 10 years ago, I started keeping Shabbat,
[1:28:40] which for those who don't know, it means
[1:28:41] that on Friday, we disconnect from
[1:28:43] technology for 25 hours and I just spend
[1:28:47] my time with my family, my friends, and
[1:28:49] taking part of something greater than
[1:28:50] myself. That disconnection actually
[1:28:54] makes a lot more connection than anybody
[1:28:55] understands. So, the best practice I can
[1:28:57] suggest is technology Shabbat. Forget
[1:29:00] religion. This is nothing to do with
[1:29:01] religion. If you take 24 hours off of
[1:29:04] your phone, completely off. Put it
[1:29:07] aside. We say put it in the cookie jar.
[1:29:09] Here's what I forecast. When's the last
[1:29:11] time you were off your phone for 24
[1:29:13] hours, by the way?
[1:29:13] >> Oh, god.
[1:29:14] >> Oh, god. Okay. We're going to we're
[1:29:15] going to have to lead by example. So, if
[1:29:16] we're going to ask people, this is
[1:29:17] connecting, by the way, to my idea. If
[1:29:19] we we're going to have to lead by
[1:29:20] example. So, here's what I suggest to
[1:29:22] the founders, to everyone. Choose a day.
[1:29:25] Make it Saturday, make it Sunday, make
[1:29:26] it middle of the week, it's easier on
[1:29:28] the weekend. Make it the day that's true
[1:29:29] for you. and take their phone away for
[1:29:32] 24 hours and put it in a place that you
[1:29:34] genuinely are not going to touch it.
[1:29:35] Give it to a friend if you can't trust
[1:29:37] yourself.
[1:29:38] The first two hours, the amount of times
[1:29:40] your hands going to go to your pocket
[1:29:42] thinking your phone is there will show
[1:29:43] you how addicted you are cuz it's an
[1:29:45] actual addiction. But then what you'll
[1:29:47] notice, especially if you scheduled it
[1:29:49] in advance, you plan the dinner with
[1:29:51] your friends, some activities that
[1:29:52] include going out to nature, little
[1:29:55] things. From my experience, when those
[1:29:58] 24 hours are over and you take back that
[1:30:01] phone, two things will happen. One,
[1:30:03] you're going to feel amazing at hour 22,
[1:30:05] 23, and 24. Amazing. And you're going to
[1:30:07] take out that phone and it's going to
[1:30:08] take you exactly 10 minutes to drop back
[1:30:10] down to the wrong frequency. That's one.
[1:30:13] Two, some of the best ideas you've had
[1:30:15] in some time are going to come to you,
[1:30:18] including who you should be surrounded
[1:30:20] with, what business you should focus on,
[1:30:22] what is your next move. For me, the best
[1:30:24] practice is that 24 hours once a week.
[1:30:27] Now again, I gota remember I have six
[1:30:29] kids. I'm married. I have that 24 hours
[1:30:31] where it's where it's us together
[1:30:34] has been phenomenal. And I think in
[1:30:37] front of everyone,
[1:30:39] if you committed to 24 hours one time
[1:30:42] and then report back to all of us a how
[1:30:45] hard it was, which will be a definition
[1:30:47] for the addiction, but b was it
[1:30:49] positive? Cuz you talk a lot about
[1:30:51] giving your listeners tools. Well, I
[1:30:54] think we should test the tools on
[1:30:55] ourselves first and only if they work,
[1:30:57] we should really recommend them for
[1:30:58] everybody. But I have a feeling it would
[1:31:00] be amazing for you and even better for
[1:31:02] your fiance.
[1:31:03] >> I have a feeling [laughter] you
[1:31:04] >> I bet she wants it, by the way. I bet
[1:31:05] she's even asked for asked me a million
[1:31:07] times.
[1:31:07] >> Well, why haven't you said yes if she
[1:31:09] asked you a million times?
[1:31:09] >> Oh gosh. Um, why haven't I said yes?
[1:31:13] What's the answer?
[1:31:14] >> Whenever someone
[1:31:15] >> Because I don't see the upside.
[1:31:17] >> It's cuz you're religious, not
[1:31:18] spiritual. M h
[1:31:20] >> whenever someone can change something, I
[1:31:23] think they're religious. I keep saying
[1:31:24] to people, I'm spiritual, not religious.
[1:31:26] I'll change. I can change. I can go. I'm
[1:31:28] not stuck in a box. Whenever you're
[1:31:30] stuck in a box and you're not ready to
[1:31:32] change something, of course, you can't
[1:31:33] see the upside. Give you an example.
[1:31:36] Fasting. Have you ever fasted?
[1:31:37] >> Yes.
[1:31:37] >> Does your brain get very clear? Fasted
[1:31:39] from water and food or just water?
[1:31:41] >> Just food?
[1:31:42] >> Both. Yeah.
[1:31:43] >> Have you ever done a whole day no water?
[1:31:45] No food?
[1:31:45] >> Yes. No food.
[1:31:46] >> I've done ketosis as well. So ketosis
[1:31:48] also is a little different. Have you
[1:31:50] noticed when fasting after 12 hours, 18
[1:31:53] hours, 24 depending how clear your head
[1:31:55] becomes. Your body doesn't want it. Your
[1:31:58] body doesn't see an upside in it. But
[1:32:00] you've tested it and you know that you
[1:32:02] get clarity from it. You know that
[1:32:03] there's a benefit to it. Same thing
[1:32:06] here. Saying I don't see the benefit of
[1:32:08] putting my phone away from 24 hours is
[1:32:10] the way an addict will speak about I
[1:32:11] don't see the benefit of stopping to
[1:32:13] take the the drug trying it and after
[1:32:18] doing it two three times being like that
[1:32:19] didn't work for me I respect that but
[1:32:22] you by the way I think you know that it
[1:32:24] would work.
[1:32:25] >> Yeah this is what I was going to say is
[1:32:26] like conceptually of course I know it's
[1:32:27] going to work. I've like sat here with
[1:32:28] the neuroscientists that have done the
[1:32:30] studies. Um I I think there was probably
[1:32:32] a more honest answer that I've just sort
[1:32:33] of uncovered which is it would be very
[1:32:35] uncomfortable and even the thought of it
[1:32:37] is like really uncomfortable. But now
[1:32:39] you and I are going somewhere. How do we
[1:32:41] know what to do in life? Whenever we
[1:32:42] feel that we're in a crossroad, a
[1:32:44] decision, one is comfortable, one is
[1:32:46] not. Keep going after the uncomfortable
[1:32:48] one. Path of most resistance, path of
[1:32:52] least resistance. Always go after the
[1:32:54] path of most resistance. Long journey,
[1:32:56] short journey, go after the long. But
[1:32:58] you know what happens? It takes less
[1:33:00] time. It ends up being easier and has a
[1:33:03] lot more value. There are rules to the
[1:33:05] game of life. No one taught us.
[1:33:08] >> So I we go back to the
[1:33:09] >> Wait, are we getting a commitment? I
[1:33:10] need a commitment. If France is
[1:33:12] listening, can we do one? She's
[1:33:13] listening. Can we do one time?
[1:33:14] >> We can do one time.
[1:33:15] >> Okay, perfect.
[1:33:16] >> We can do one time.
[1:33:17] >> Can we make sure to do it this month in
[1:33:19] September?
[1:33:19] >> Oh, that's a great question. Um, yes.
[1:33:22] >> It's uncomfortable. Yes. Yes, we can.
[1:33:25] Just before I shake, cuz I want my Cuz
[1:33:26] we're going to We both keep our words.
[1:33:28] Can I can I define
[1:33:29] >> Let's define define it.
[1:33:30] >> Well, you just said something I teach my
[1:33:32] kids. Before you If you're having a
[1:33:33] problem keeping your word, do a better
[1:33:35] job defining it before you ever say it.
[1:33:37] So, go right ahead.
[1:33:38] >> It's not going on my phone or my
[1:33:40] computer or any electronic device for 25
[1:33:42] hours.
[1:33:43] >> You can drive. You can turn on the
[1:33:44] lights. Do everything else.
[1:33:45] >> I can talk about everything. No, no.
[1:33:47] We're not asking you to pen and paper. I
[1:33:48] can
[1:33:49] >> I'm not asking you to keep Shabbat.
[1:33:50] [laughter]
[1:33:50] I said technology Shabbat. We're just
[1:33:53] We're just going off.
[1:33:54] >> I can brainstorm on a whiteboard.
[1:33:56] >> Encouraged. Okay,
[1:33:57] >> encouraged to bring a server. [laughter]
[1:33:59] Now again, next level will be we'll take
[1:34:01] business out of it so you can really
[1:34:02] connect. But let's do the first.
[1:34:03] >> Okay. So, right, let's define it. No
[1:34:05] screens, which includes your computer,
[1:34:06] your iPad, your
[1:34:07] >> watch, whatever. Yeah,
[1:34:08] >> watch. Good. I like it. Does your car
[1:34:10] have like a big screen? Cuz some of the
[1:34:12] cars are like big iPads.
[1:34:13] >> I won't be in my car cuz I'll be in
[1:34:14] Europe in September. So,
[1:34:15] >> we're done.
[1:34:16] >> Okay, great.
[1:34:16] >> Deal.
[1:34:17] >> Deal. I'll let you know how it goes.
[1:34:18] >> Let all of us know how it goes.
[1:34:20] >> I will.
[1:34:20] >> Now, we can go back.
[1:34:21] >> So, let's go back to this this cuz I
[1:34:23] really wanted to nail this point of
[1:34:24] focus.
[1:34:25] >> Please do.
[1:34:25] >> I'm obsessed. I'm pretty obsessed with
[1:34:26] this point of focus in part. I remember
[1:34:28] this Johnny Ives video I watched where
[1:34:30] Johnny I've sent it around for the last
[1:34:32] couple years to all of my team. Johnny
[1:34:33] says Steve had this remarkable ability
[1:34:35] to focus. And he said focus isn't saying
[1:34:38] no to things you don't want to remotely
[1:34:39] don't want to do anyway. It's saying no
[1:34:41] to things that with every bone in your
[1:34:43] body you want to do and you wake up
[1:34:44] thinking about, but you say no to them
[1:34:46] because we're going to do this. And
[1:34:48] famously in Steve Jobs story when he
[1:34:50] came back into Apple after being fired,
[1:34:52] he was sat in a room with all of his
[1:34:53] executives. They've all got a million
[1:34:54] initiatives they're working on. And
[1:34:56] famously, he goes up to a whiteboard and
[1:34:58] draws four things. Like I think it was a
[1:34:59] four quadrant thing. And he says, "This
[1:35:01] is what we're going to do. Everything
[1:35:02] else is canceled."
[1:35:04] >> Cancelled it.
[1:35:05] >> One of the things that I concluded from
[1:35:06] the the period after you' raised all
[1:35:08] this money was that there was a lack of
[1:35:09] focus cuz you ended up doing lots of
[1:35:11] things at the same time. And that's
[1:35:13] something that I find myself almost at
[1:35:14] like the foothills of being tempted to
[1:35:16] do. So that's why I wanted to ask you
[1:35:18] the question like let's let's answer it.
[1:35:20] So first of all, we talked about
[1:35:21] superpowers and super weaknesses. I
[1:35:23] cannot tell you that my superpower is
[1:35:25] focus. Okay,
[1:35:26] >> it's it's not not not my superpower. I
[1:35:29] actually have the opposite of it. My
[1:35:32] challenge is and Ben Horitz and Mark and
[1:35:33] Dre helped me understand this. I'm very
[1:35:36] good at zero to one. So the problem with
[1:35:38] many many entrepreneurs have a lot of
[1:35:40] ideas. Problem with me having a lot of
[1:35:41] ideas, they actually become a reality.
[1:35:44] So one entrepreneur has Ben was telling
[1:35:46] this to me said another entrepreneur is
[1:35:47] going to come with nine new ideas and
[1:35:49] the next board meeting maybe he did one
[1:35:50] of them. You have nine ideas. We didn't
[1:35:52] say anything the board meeting. We come
[1:35:53] next board meeting. There's nine new
[1:35:55] businesses. So focus is something that I
[1:35:58] need to work on. So now let's go a
[1:36:00] little deeper. And this is how I do my
[1:36:02] own personal growth. I'm a creator. I'm
[1:36:04] not a protector. I'm really good at
[1:36:07] creating. I'm not that great at
[1:36:08] protecting. Rebecca's grandfather
[1:36:11] famously said, "It takes one lion to
[1:36:13] make a fortune and 10 lions to watch
[1:36:15] it." His name was Andre Herz. One lion
[1:36:17] to make a fortune, 10 lions to watch it.
[1:36:20] Very smart saying.
[1:36:22] because I'm now aware that I'm more a
[1:36:24] creator than a protector. There needs to
[1:36:26] be someone else around the table on the
[1:36:28] team whose job is to say, "Adam, sounds
[1:36:32] great and maybe we should do it in 3
[1:36:34] months or in 6 months or in 9 months,
[1:36:36] but right now really need to focus not
[1:36:38] on one thing. I'm not a one thing kind
[1:36:39] of guy, but let's say on three things
[1:36:42] where other people can only do one at a
[1:36:44] time. I'm probably very good at 3 to
[1:36:45] five. But once you go above that number
[1:36:47] 10 to 15, which I could fall into that
[1:36:50] trap, not going to succeed. So for me,
[1:36:53] with my personality, I would have to
[1:36:55] surround myself with people I trust to
[1:36:57] say no. Did you have that at Weiwork? A
[1:37:00] little, but not really. Because again,
[1:37:03] remember back to that horrible moment
[1:37:05] where I walk back into the office and
[1:37:07] the ego got the best of me. What happens
[1:37:09] next when you lose yourself? you start
[1:37:12] attracting the wrong people. So the
[1:37:15] people that were hired after that were
[1:37:17] just there for the money. The energy
[1:37:18] that was being projected was let's go
[1:37:20] public, let's do this, let's do that.
[1:37:22] The energy that's projected was was
[1:37:25] wrong. You filed for an IPO and uh I
[1:37:30] think softback soft bank invested a
[1:37:32] further 2 billion into we work.
[1:37:33] >> So you really are trying to get to the
[1:37:34] story. The challenge with what you're
[1:37:36] trying to do is there's so much context
[1:37:37] to the story missing. I'll give you the
[1:37:39] little piece
[1:37:40] >> the high level. No, I'm I'm all good
[1:37:42] with I'll I'll I'll give it to you if
[1:37:43] this and this is your podcast.
[1:37:45] >> I'll [clears throat] tell you what I
[1:37:46] want to get. I just want to end this.
[1:37:47] >> Then we're going after and then I'm
[1:37:48] going to tell you something that I
[1:37:49] mentioned once but no one has your
[1:37:51] viewership so we'll mention it again.
[1:37:52] >> I want to close this now.
[1:37:54] >> Yeah. I'll close this for you. I'll
[1:37:55] close this for you.
[1:37:59] >> So we Masa gives the money.
[1:38:01] >> Yeah.
[1:38:02] >> We lose our mission a little bit. But
[1:38:04] he's very clear what he wants. He wants
[1:38:05] the fastest. He wants the largest
[1:38:07] company on the planet.
[1:38:08] >> A trillion dollar company.
[1:38:09] >> I can deliver big company. I can by then
[1:38:11] back then by the way no one said numbers
[1:38:13] like that today we've seen companies 5
[1:38:14] years old that are getting to those
[1:38:15] numbers see look how the world's moving
[1:38:18] what was impossible and then no one
[1:38:20] could talk about and made fun of 10
[1:38:22] years ago suddenly is everyday reality
[1:38:24] not a big word anymore but it's a huge
[1:38:26] number obviously and very few companies
[1:38:28] are going to be there and stay there but
[1:38:30] more as time moves forward more and more
[1:38:33] must invest in the money ends up coming
[1:38:35] in only in 2017 takes quite a long time
[1:38:37] between when the investment is offered
[1:38:39] and 2016 that piece of paper to the
[1:38:40] money coming in in 2017. But we we we
[1:38:43] deliver on our 960 million in sales. And
[1:38:46] the following year, we deliver on our
[1:38:48] 1.8 billion or 1.92, whatever the exact
[1:38:50] number we said we we hit our number. And
[1:38:53] Masa comes and says, "Wow, you really
[1:38:56] delivered on your number." Said, "Of
[1:38:58] course, Masa son, we always deliver on
[1:39:00] our number." And and he said, "Well,
[1:39:02] Adam, I've invested with vision fund a
[1:39:04] lot of companies. Everybody promised me
[1:39:06] to double the revenue. You're one of the
[1:39:07] only ones who did it." said, 'Well,
[1:39:09] that's what we did. I said, 'Well, so
[1:39:10] our expenses grew. Said I have no
[1:39:12] problem with the expenses. When the time
[1:39:13] is right, we'll stop the growth and
[1:39:16] profitability will catch up. As we
[1:39:17] explained, that happens in businesses
[1:39:19] that are actually successful. And he
[1:39:21] comes and basically comes up with this
[1:39:23] idea. He says, "How about we buy your
[1:39:25] investors are going to want an IPO and
[1:39:26] they're going to want an exit. They're
[1:39:27] going to want focus. I have no problem
[1:39:30] with how wide we're going. How about we
[1:39:32] buy the company for 20 billion?" And
[1:39:34] this is the story that a lot of people
[1:39:36] don't understand. How about I buy the
[1:39:38] company? I'll give it a $20 billion
[1:39:40] valuation, which is very similar to the
[1:39:41] valuation it came in before. But I said,
[1:39:44] 20 billion, isn't it a little low? He
[1:39:45] said, "No, no, 20 billion of actual
[1:39:46] cash. We'll give $10 billion to the to
[1:39:50] the investors
[1:39:51] and we will put $10 billion on the
[1:39:54] balance sheet."
[1:39:55] >> In the bank account, basically
[1:39:56] >> in the bank account, you Adam won't
[1:39:58] sell. Your employees can sell some so
[1:40:00] they make money. All the investors are
[1:40:02] out. You and your management team will
[1:40:03] go down to 30%. me and the new me soft
[1:40:07] bankank vision fund whoever is going to
[1:40:08] do it will own 70%. And when you hit
[1:40:11] goals that we agree you and the
[1:40:13] management team will go from 30% to 51
[1:40:16] and we will go to 49 and I understand
[1:40:19] that we're growing too fast and I
[1:40:20] understand that we'll have too much
[1:40:21] expenses but I'm putting my money where
[1:40:23] my mouth is and I don't care because I
[1:40:25] think this is going to be one of the
[1:40:26] biggest companies in the world. This
[1:40:28] happens is a very important part of the
[1:40:30] story. This happens in March of 2018.
[1:40:35] This is before the IPO. You can't you
[1:40:37] can't bring this story back if you don't
[1:40:38] understand this part. March of 2018, he
[1:40:39] only invested the money really came in
[1:40:41] in the middle of 2017 or like you two.
[1:40:43] This is only a year after he's with us.
[1:40:45] He's on the board. He has two boards.
[1:40:46] They know everything that's happening in
[1:40:48] the company. No secrets.
[1:40:51] I take the offer to our board say look
[1:40:53] at this amazing thing 20. Remember they
[1:40:55] invested pre- money valuation of 84
[1:40:58] million. This is 20 billion. They
[1:41:01] invested at 84 million. By this point,
[1:41:03] they've already pulled out because of
[1:41:04] all the secondaries. They've already
[1:41:06] pulled out nor somewhere between 3 to
[1:41:08] 500 million. I'll check the exact number
[1:41:10] so you have it. Maybe even more, maybe
[1:41:11] even 700 million by this. They've pulled
[1:41:14] out a lot. Whatever the number was at
[1:41:15] least 350 million on on an investment of
[1:41:18] 21 million.
[1:41:20] I take it to them. The offers it must
[1:41:22] sounds like a great offer, but I Adam
[1:41:25] going to stay in the company mean the
[1:41:26] management team. So, we can't make a
[1:41:27] deal like this. So in boards when
[1:41:30] someone has a deal that they're staying
[1:41:31] behind you need to create a special
[1:41:32] committee and a special committee is
[1:41:34] created
[1:41:36] the board member from benchmark and
[1:41:39] another board member that we had in the
[1:41:41] not that we had which out of respect to
[1:41:43] him I'm not saying his name
[1:41:45] [sighs and gasps]
[1:41:46] and they create a special committee and
[1:41:49] they decide to negotiate a 20 billion
[1:41:52] allcash deal that would have made money
[1:41:54] for everyone remember Masa came in at 20
[1:41:56] he's the only one who's not making money
[1:41:57] from this deal and he's staying
[1:41:59] Everybody else came in at 50 million,
[1:42:01] 100 million, 400 million, a billion.
[1:42:04] Everyone's making money. And they're,
[1:42:07] and this word is a dangerous one, but
[1:42:09] it's greed because the company at that
[1:42:12] point is losing about $2 billion a year,
[1:42:16] forecasted to lose over $3 billion the
[1:42:18] next year. He knows the forecast. He
[1:42:20] wants to put 10 billion to give it run
[1:42:22] rate of three years so we can build
[1:42:23] whatever we want between the two of us.
[1:42:25] He'll be the majority shareholder.
[1:42:27] [sighs and gasps]
[1:42:28] they say no and negotiate a $20 billion
[1:42:32] deal from March till October
[1:42:36] for a company losing two billion. Now I
[1:42:38] don't know how you value companies. We
[1:42:40] could talk about how we should value
[1:42:41] companies because there are very
[1:42:42] valuable companies who are losing money
[1:42:43] of course at high growth but still they
[1:42:45] have a company losing $2 billion.
[1:42:47] Masaasan is offering them 20 in return
[1:42:50] for that pleasure
[1:42:53] and they negotiate these two special
[1:42:55] committee special uh board members. Now
[1:42:58] I'm not part of it cuz I'm staying in
[1:42:59] the deal so I have zero part of it. In a
[1:43:02] normal world, if I were to sit on your
[1:43:04] board and and I'm sitting on your board
[1:43:08] and and someone comes and gives this
[1:43:09] crazy offer to buy me and all the other
[1:43:11] friends out and I invested in you now in
[1:43:13] this 400 million and you gave me a deal
[1:43:15] at 20 billion and I'm making 23 billion
[1:43:18] on my 50 million. First, I come to you
[1:43:20] and I say, "Stephen, thank you. Thank
[1:43:23] you for being such a great entrepreneur
[1:43:25] and doing this for me is number one. But
[1:43:26] number two, I say, Stephen, I'm a little
[1:43:29] offended that you don't want me with you
[1:43:31] anymore. Is this really what you want?
[1:43:33] And if you would tell me, yes, Adam,
[1:43:35] this is what I want. This is how A16C,
[1:43:37] this is why they're so amazing. They go
[1:43:38] with the founder. I would tell you,
[1:43:41] Stephen, it's not what I wanted, but I'm
[1:43:43] grateful for all the money you've made
[1:43:44] for me. You've worked extremely hard and
[1:43:47] I wish you good luck and maybe next time
[1:43:49] when you do your next business, come
[1:43:50] back to me again.
[1:43:52] They don't do that. They don't ask me
[1:43:54] what I want, what I They negotiate
[1:43:56] because they think they can push myself
[1:43:57] from 20 billion to 30. Their number was
[1:43:59] 32 billion. They don't know how they
[1:44:01] invented it. They were thinking 100
[1:44:03] billion. Remember, they're the same ones
[1:44:05] sitting around the board that never gave
[1:44:06] the feedback on the technology. Never.
[1:44:08] They've never done any of
[1:44:10] they have one thing in their eyes and
[1:44:12] one thing only, and that's dollar signs.
[1:44:14] But the problem with greed and dollar
[1:44:16] signs, if you're greedy, you even lose
[1:44:18] what you have in your hand. So, they're
[1:44:20] negotiating this 20 B. I must have from
[1:44:22] the first day said, "Guys, this is my
[1:44:23] final offer. There is no 21 billion even
[1:44:26] 20. It's crazy. It's as high as I'm
[1:44:28] going to go because I believe in Adam
[1:44:29] and I believe in me and we're going to
[1:44:30] build together. They do that until
[1:44:32] October.
[1:44:34] And somewhere around end of September,
[1:44:37] beginning of October, they realize he's
[1:44:39] not moving. Stock market is starting to
[1:44:42] go down and and and Japan and this and
[1:44:44] and these growth businesses are starting
[1:44:46] to take a hit. They see that things are
[1:44:48] changing. Then they decide to engage and
[1:44:50] actually negotiate the deal. By the time
[1:44:52] they're done to documents is December
[1:44:54] 24th, 2018.
[1:44:57] Soft Bank stock is really down for
[1:45:00] reasons that had nothing to do with us.
[1:45:02] There's no world in which they could do
[1:45:04] a $20 billion cash deal and MASA still
[1:45:06] stays in his place. And Masa calls me
[1:45:08] and said, "Adam, I'm so sorry. I cannot
[1:45:11] do the deal anymore. It was offered in
[1:45:14] March." Again, what these two board
[1:45:16] members should have done is gotten on a
[1:45:18] plane the next day, came to Ma Hassan
[1:45:20] and said, "Masa, please sign. You know
[1:45:22] everything about the board. You're in
[1:45:23] the board. You don't need any diligence.
[1:45:25] Here's our bank account. Here's the
[1:45:26] signature. We're disappointed we're not
[1:45:28] staying with Adam, but if that's what he
[1:45:29] wants and that's what you want, good
[1:45:31] luck to both of you. Thank you for the
[1:45:32] very fair price. We'll take our
[1:45:34] benchmark at the time, at least 2.4
[1:45:36] billion they would have put. We'll take
[1:45:37] our cash and walk away. No, no. Travis
[1:45:42] said very in in an interview I just saw
[1:45:44] >> Travis
[1:45:44] >> Travis Kanik
[1:45:45] >> being the CEO of the founder of UB
[1:45:48] >> and he said that being an entrepreneur
[1:45:49] is like playing a dimensional chess.
[1:45:51] Being a venture capitalist is like
[1:45:53] watching the game again. Remember,
[1:45:55] you're choosing your investors. Choose
[1:45:57] the one who play a dimensional chess,
[1:45:59] not the watchers. So, they didn't do
[1:46:00] that. Masa calls me. It's December. He
[1:46:03] says I can't do the deal. And I actually
[1:46:04] understand him. I actually say I
[1:46:06] understand because they did waste all
[1:46:08] that time. Then I found myself in
[1:46:11] trouble because from when he offered the
[1:46:13] deal, remember he was going to have 70%,
[1:46:15] we're going to have 30%. And the goal
[1:46:17] was a revenue goal that we needed to we
[1:46:19] were already all working towards that
[1:46:20] goal. We signed the leases. We made the
[1:46:22] commitments. We're already rushing. We
[1:46:24] found ourselves in a way that if we
[1:46:26] weren't to, he gave the two billion
[1:46:28] because to try not to really ruin the
[1:46:30] business. He's already put a lot of
[1:46:31] money in the business already. [gasps]
[1:46:34] We found ourselves being forced to go
[1:46:36] public. So, we actually went public when
[1:46:40] we weren't ready.
[1:46:42] That's what actually happened. So, it's
[1:46:43] it's very important this piece of the
[1:46:45] story because without that context, then
[1:46:47] you don't understand. And again, it's
[1:46:48] back to all the founders you're talking
[1:46:50] about. You got to choose your investors
[1:46:52] wisely because if you choose the wrong
[1:46:54] investors when the time comes for that
[1:46:56] big move, if they're not going to
[1:46:57] prioritize you, they're going to do
[1:46:59] what's best for them and everybody's
[1:47:01] going to lose.
[1:47:02] >> Why weren't you ready when you
[1:47:06] now you're going back to systems?
[1:47:08] >> We were growing way too fast.
[1:47:10] >> Yeah.
[1:47:11] >> Our tech was not catching up with us.
[1:47:13] So, we couldn't measure things
[1:47:14] correctly. We there's this thing called
[1:47:15] socks compliant compliant when you go
[1:47:17] public
[1:47:20] our systems weren't able to do the thing
[1:47:21] I told you before to show that one
[1:47:23] building is profitable but the
[1:47:24] neighborhood is not one city is
[1:47:26] profitable but the state is not wasn't
[1:47:28] able to divide but now in hindsight
[1:47:31] connecting to what we talked today I
[1:47:33] Adam wasn't ready and if the founder is
[1:47:35] not ready the business is not ready by
[1:47:37] the way I tried to push not to go public
[1:47:38] must have called me said please don't go
[1:47:40] public all the people around me some of
[1:47:44] them that came after this point and not
[1:47:46] all but a lot of them were all go public
[1:47:48] go public go public I was getting pushed
[1:47:50] by the wrong people back to surround
[1:47:51] yourself with the wrong people but we
[1:47:53] weren't ready but the timeline is pretty
[1:47:55] crazy because obviously co is around the
[1:47:57] corner here it's called co 19 for a
[1:47:59] reason and we're in that's at the end of
[1:48:01] 2018 you file um in January softbank
[1:48:04] does invest a further 2 billion into we
[1:48:06] work
[1:48:06] >> that 2 billion was because they passed
[1:48:08] on the deal before it's not because we
[1:48:10] filed
[1:48:11] >> so that was kind of a I guess
[1:48:12] compensation
[1:48:14] respect between Masa and myself.
[1:48:16] >> In May,
[1:48:16] >> another another great deal that Masan
[1:48:18] did that he didn't have to.
[1:48:21] >> In May 2019, you have almost 500
[1:48:23] locations, 400,000 members, 12,000
[1:48:27] employees around the world. And then in
[1:48:30] August 2019, we work publicly filed its
[1:48:33] S1 company valued at around $47 billion.
[1:48:37] Um the we work the S1 showed some
[1:48:39] losses. Um
[1:48:40] >> a lot of losses, not some losses. showed
[1:48:42] the truth. The company was losing money.
[1:48:44] >> It showed that we work had lost 690
[1:48:47] million in the first 6 months of 2019,
[1:48:50] bringing the total losses to almost 3
[1:48:52] billion in the past 3 years. We work was
[1:48:54] making losses of 219K every hour it
[1:48:57] operated. Yes. [snorts] One revealed
[1:48:59] that you'd also trademarked the word we
[1:49:01] and sold it back to the company.
[1:49:03] >> That's not true. But
[1:49:03] >> which you was No, it's not. It's not
[1:49:05] true.
[1:49:05] >> No, no, no. There's no denying. If you
[1:49:07] want, we can talk about there's a story,
[1:49:08] but that's not
[1:49:09] >> It's not true. It's not true. I don't
[1:49:10] really care about the story.
[1:49:12] Um
[1:49:12] >> but again all these little details just
[1:49:15] so we understand just for the founders
[1:49:16] who are watching right so now you're
[1:49:18] telling a story about something that
[1:49:20] happened to me there's supposed to be
[1:49:22] huge emotion that I'm supposed to have
[1:49:24] with this
[1:49:26] even if it's not correct if it's what
[1:49:28] people said some of it is correct not
[1:49:30] correct so much context is missing not
[1:49:32] the point life is not about what other
[1:49:34] people say or what the press say or even
[1:49:36] what you say it's about what kind of
[1:49:38] person I know I am and the reason I want
[1:49:40] to tell this to you and to the listeners
[1:49:41] is we can all be that person. Please
[1:49:44] keep going.
[1:49:45] >> September 2019 um you we work announced
[1:49:48] it was postponing its IPO as a result of
[1:49:50] investors questioning the company and
[1:49:53] then I mean around this time co shows up
[1:49:56] but then you resigned as CEO of weiwork
[1:49:58] in 2019
[1:50:00] after the IPO didn't pan out. So that's
[1:50:04] not why I resigned. So, I stepped down
[1:50:05] and what people don't know is I had full
[1:50:08] control over the board and the votes.
[1:50:10] So, I had to choose to step down. People
[1:50:13] sometimes think I was fired because the
[1:50:14] Wall Street Journal said so. Not true.
[1:50:17] Step down. I had full control. Control
[1:50:19] the board and control the
[1:50:20] >> Why did you step down?
[1:50:22] >> So, if when people understand the
[1:50:23] context, and again, this is an old
[1:50:25] story, but I'm happy to go there.
[1:50:28] The only reason a person in control
[1:50:30] chooses to step down is because they
[1:50:32] think that it's the best choice at the
[1:50:35] time. And again, this is part by the way
[1:50:36] of the play. This is the same playbook
[1:50:38] that now we're going to say his name
[1:50:40] again. Travis, the founder of Uber,
[1:50:42] famously Bill Gurley comes and puts a
[1:50:44] piece of paper in front of him.
[1:50:46] >> He's Bill Gi.
[1:50:47] >> He's one of the benchmark um partners.
[1:50:54] He famously puts a piece of paper in
[1:50:56] front of him, I think, and and either
[1:50:58] you step down or we do this, this, and
[1:51:00] this, some threat that makes him step
[1:51:02] down. I have a different version of it,
[1:51:06] but they're pushing me very, very hard
[1:51:08] to step down. And at the beginning, I
[1:51:09] don't like I'm not stepping down. And
[1:51:11] then I have a meeting with one of the
[1:51:13] heads of the two biggest banks in the
[1:51:15] world. And he sits with me and he says
[1:51:17] to me, "Adam, if you step down, then we
[1:51:20] will fund
[1:51:23] $2 billion into Weiwork, which will give
[1:51:25] it time to move profit profitable."
[1:51:27] Stepped down, by the way, from being
[1:51:28] CEO, become chairman. And I at the time
[1:51:31] had personal debt, which is a story for
[1:51:32] another time, but I had personal debt of
[1:51:35] 460 million to that bank and to other
[1:51:37] banks. And I said, "But what about my
[1:51:39] personal debt?" My board member was next
[1:51:41] to me and the guy who runs my family
[1:51:42] office was next to me. We said, "What
[1:51:44] about our personal debt?" And he said,
[1:51:46] "Don't worry about it. We'll we'll
[1:51:49] figure it out." There was also an
[1:51:51] advisor to to my board and he came in
[1:51:56] front of the whole board and he said, "I
[1:51:57] spoke to the bank. They said it's all
[1:51:59] good. Everything will work out." So I
[1:52:02] stepped down out of choice because I
[1:52:04] thought it was going to fund way work. I
[1:52:06] thought it was going to take care of of
[1:52:08] MASA. I thought was going to take care
[1:52:09] of the employees. I thought was going to
[1:52:11] take care of everybody. And it sounded
[1:52:13] like it was in the best of everybody.
[1:52:15] But I wasn't going away. I was just
[1:52:16] stepping down from being co and becoming
[1:52:18] executive chairman. I do the board call.
[1:52:21] I step down and 10 minutes later a legal
[1:52:24] letter comes from the bank and basically
[1:52:27] says because of your breach of contract
[1:52:30] cuz it's change of control something
[1:52:31] very technical something we talked about
[1:52:33] to them before and they said no problem
[1:52:34] but we didn't have it in writing because
[1:52:36] of your
[1:52:39] breach of contract and because you had
[1:52:41] the change of control you now have 15
[1:52:44] days to pay us back our debt that 460
[1:52:47] million or we will take your shares and
[1:52:49] because of my super voting rights my
[1:52:52] shares were 5 to1 which means that by
[1:52:54] taking away my shares they would have
[1:52:56] taken control over the company now what
[1:52:59] I'm describing to you and you talked a
[1:53:00] lot about founders but you didn't know a
[1:53:01] lot of the names it's important to know
[1:53:03] the names and the history because I'm
[1:53:05] not describing to you something that
[1:53:06] happened for the first time this
[1:53:08] famously happened to multiple
[1:53:10] entrepreneurs in history this used to be
[1:53:12] the venture capital playbook today
[1:53:14] there's a new crop of venture
[1:53:15] capitalists and they're very different
[1:53:16] but old school venture capital this is
[1:53:19] this is a a lot times. This is how it
[1:53:21] used to go.
[1:53:23] That was the surprise. That's how we
[1:53:25] found ourselves suddenly so low because
[1:53:27] we I stepped down because I thought it
[1:53:30] was the best for everybody. And a second
[1:53:31] after I did it, we got stabbed in the
[1:53:34] back. And the only lesson there, if
[1:53:36] you're going to stab the king, kill. If
[1:53:39] you're not going to kill,
[1:53:42] we're going to take a deep breath. We're
[1:53:44] going to learn our lessons. We're going
[1:53:46] to know what's really important in life.
[1:53:48] And we're going to come back again.
[1:53:50] And that's what actually happened there.
[1:53:52] And the only reason the story is a
[1:53:54] little challenging for you is because we
[1:53:55] never corrected it publicly. And the
[1:53:57] reason we corrected some of it but not
[1:53:58] all of it. And the reason we didn't
[1:54:00] correct it publicly for what the best
[1:54:03] way I can talk about the past is by what
[1:54:05] I do today. By how we're speaking right
[1:54:07] now, by how my kids are, by the
[1:54:09] businesses I build, by the nonprofit I
[1:54:11] do, by the friendships I have, by the
[1:54:14] relationships I hold. And the reason a
[1:54:16] lot of entrepreneurs come to take money
[1:54:18] from us and again we don't invest
[1:54:19] anymore but we have a huge inbound of
[1:54:21] people wanting us to invest in them is
[1:54:24] because we don't talk about our
[1:54:25] successes all the time. We talk about
[1:54:27] the lessons measure us by how we're
[1:54:30] going to be next to you when time when
[1:54:31] time is very tough. So that's what
[1:54:34] actually happened there and I found
[1:54:35] myself out of it very quickly. And from
[1:54:37] there without making the story confused,
[1:54:39] Masa came. Masa saved the day. He paid
[1:54:42] the debt to all the banks 460 million.
[1:54:45] And in return, I gave him my control of
[1:54:47] the company. I gave him whatever shares
[1:54:49] in I gave him whatever he asked for
[1:54:50] because we were done and the company was
[1:54:52] done and he came to save it and then the
[1:54:55] rest they were was running under them.
[1:54:57] You get an email from the bank within
[1:54:59] sort of I think it was 9 minutes. I read
[1:55:01] >> 9 minutes. nine minutes asking for you
[1:55:03] to immediately repay I think was it
[1:55:05] about $450 million
[1:55:07] >> $450 compounding daily because you're in
[1:55:09] default
[1:55:10] >> just for anyone that doesn't know what
[1:55:11] compounding daily means. So I have I
[1:55:13] have 435
[1:55:14] >> if you read it it's only for my Rick
[1:55:16] Rubin interview cuz the first time I
[1:55:17] said it was only a few months ago I
[1:55:18] never spoke about this.
[1:55:19] >> Okay, compounding daily means every day.
[1:55:21] >> So if you have debt of uh 10% annual or
[1:55:24] let's do 12 so it's easy which would
[1:55:26] calculate to 1% a month just to keep
[1:55:28] things really easy. Compounding daily is
[1:55:31] when your debt suddenly goes back then I
[1:55:32] think it's 5% became 50%.
[1:55:35] 15 and you calculate it on daily
[1:55:37] increments. So each time it compounds
[1:55:40] again and again and again. It's it ends
[1:55:41] up that when you do the calculation for
[1:55:43] the year it's more than the debt number.
[1:55:45] >> Your debt is growing by more than a
[1:55:46] million a day.
[1:55:48] >> No it's not. We would have to it's not a
[1:55:50] million there. But let's say it's 15%.
[1:55:52] Let's just use clean numbers. Let's say
[1:55:53] it's 15% over 400 million which would
[1:55:56] have been 60 million. It's actually more
[1:55:58] than 60 million. And if you divide it to
[1:55:59] it, it's huge numbers that we don't have
[1:56:01] money to pay.
[1:56:02] >> Okay. So you have no money.
[1:56:03] >> No money.
[1:56:04] >> And the bank have asked you for 400,
[1:56:06] let's say 450
[1:56:06] >> and gave us 15 days to pay.
[1:56:08] >> Giving you 15 days to pay
[1:56:09] >> or they take everything.
[1:56:12] >> You say this is what broke me.
[1:56:14] >> When did I say that?
[1:56:15] >> I think you said on the podcast. Yeah,
[1:56:16] you said on the podcast you said this is
[1:56:17] what broke me. That was
[1:56:19] >> I don't know if I wonder if it meant I
[1:56:20] was broke cuz I don't think that's what
[1:56:23] broke me.
[1:56:23] >> You described waking up in the middle of
[1:56:24] the night crying because you thought you
[1:56:26] had lost everything. Yes, that's more
[1:56:28] accurate. So, [snorts] at the moment
[1:56:29] where that happens, we were okay. Few
[1:56:32] days later, I wake up in the middle of
[1:56:34] the night next to Rebecca crying. Now,
[1:56:37] we talked about my childhood. We talked
[1:56:38] you and I today about childhood. We
[1:56:40] didn't get the tears out. I don't cry.
[1:56:42] Not for that.
[1:56:45] First time Rebecca ever sees me cry. She
[1:56:47] looks at me and she's like, "Why are you
[1:56:49] crying?" And I said, "We lost
[1:56:51] everything." I think that's what I said
[1:56:53] there. I said, "We lost everything." She
[1:56:54] goes, "What do you mean everything?" I
[1:56:56] was like, "Everything." She goes, "The
[1:56:58] cars?" I said, "The wheels on the car.
[1:57:00] Everything." I go, "Yeah, but remember
[1:57:03] we said you're going to put a h 100red
[1:57:04] million on my name just in case." Said,
[1:57:06] "Yeah, I remember." She goes, "And at
[1:57:08] least we have that." Said, "I never did
[1:57:10] it." That you never did that. I said,
[1:57:12] "Never did." He said, "Okay, but it's no
[1:57:14] problem. You didn't sign a personal
[1:57:15] guarantee. We said you'd never sign a
[1:57:17] personal guarantee."
[1:57:18] I said, "I signed a personal guarantee.
[1:57:20] It's a long story how that happened, but
[1:57:22] I signed
[1:57:24] again. This is why who you marry is so
[1:57:26] important. How many partners do you know
[1:57:30] who a second ago thought they were worth
[1:57:32] whatever that number was and lived a
[1:57:34] high life and find out in one minute no
[1:57:36] preparation that not only is it all
[1:57:38] gone, it's all gone. And on top of the
[1:57:41] fact that it's all gone, the promises
[1:57:43] that was made to them in the
[1:57:44] relationship were not kept. So, it's
[1:57:46] gone and money was not put aside and a
[1:57:49] personal guarantee was signed. Cuz if
[1:57:50] I'm signing personal guarantee, I'm
[1:57:51] signing for both of us who are married.
[1:57:53] And a personal guarantee was signed that
[1:57:55] was agreed to not to sign. This is why
[1:57:58] you have to choose your partner really
[1:57:59] well. Choose your partner for the day
[1:58:01] something like that happens, not for any
[1:58:04] other day.
[1:58:06] I'm lucky that I chose well or she chose
[1:58:08] me or the universe chose us. She looks
[1:58:11] at me and [snorts] she goes, "Hm,
[1:58:15] okay, this is a surprise.
[1:58:18] My mom owns a house in upstate New York.
[1:58:20] She bought it 30 years ago. She has no
[1:58:22] mortgage. Let's go live with my mom.
[1:58:24] Take a few months. Think about it. If
[1:58:26] you want to go back into business, I
[1:58:28] know you'll be successful. And if you
[1:58:30] don't, we'll move to Costa Rica. I will
[1:58:33] homeschool and we will surf every
[1:58:35] morning and serve every night. And we'll
[1:58:38] have a great life. Both cases. Don't
[1:58:40] worry about it.
[1:58:43] And at that moment,
[1:58:46] this is when I think I grow up for the
[1:58:48] first time. And you asked about this. So
[1:58:50] now as we're talking, you're helping me
[1:58:51] understand something.
[1:58:54] You talked about that child and the
[1:58:55] pain. As a child, when we're facing
[1:58:57] these very difficult things, we have no
[1:59:00] one to count on, only our parents. For a
[1:59:03] moment, I think I was that child again
[1:59:06] crying.
[1:59:08] But I wasn't a child anymore because I
[1:59:10] had an amazing wife and kids that I
[1:59:12] could lean back on. They have my back
[1:59:15] even if I messed up. Even if I didn't
[1:59:18] keep my word, even if I didn't do things
[1:59:20] the way they're supposed to, even if I
[1:59:22] took all the potential in the world and
[1:59:26] messed it up or lost it, even though it
[1:59:29] was ours for the taking. And the moment
[1:59:32] I realized that, I felt a little
[1:59:34] stronger. I felt better. I stopped
[1:59:37] crying. I was like, I start [snorts]
[1:59:38] crying. I was like, "Okay."
[1:59:41] But Rebecca says that I'm still not
[1:59:42] smiling.
[1:59:44] She goes, "By the way, when I met you,
[1:59:48] you were broke. I think you're much more
[1:59:51] sexy when you're broke." Then I smiled.
[1:59:54] Now I was happy. Then I walked
[1:59:56] downstairs and now you're completing the
[1:59:58] story from before that morning. After
[1:59:59] when I go to my three employees, two
[2:00:01] things happened before that morning. One
[2:00:04] was the story with the spiritual teacher
[2:00:05] who taught me that the darkest moment of
[2:00:07] the night is a second before dawn. And
[2:00:09] that belief is measured when we're down,
[2:00:11] not when we're up. And two, I knew that
[2:00:14] I could rely on Rebecca, which [sighs]
[2:00:16] means I had a foundation and I had a
[2:00:18] real partner and I can make it through
[2:00:20] anything. So to when those when my three
[2:00:24] employees say, "Why are you smiling?"
[2:00:26] They didn't add everything. I told them
[2:00:28] the darkest moment of the night is a
[2:00:30] second before dawn and I believe. But I
[2:00:32] also told them, "And my wife thinks I'm
[2:00:34] sexy."
[2:00:38] For a kid that didn't have much
[2:00:40] stability, that was a moment where you
[2:00:41] realized your foundation was probably
[2:00:43] rock solid. I think
[2:00:45] >> I go back to where you started. Biggest
[2:00:47] decision any of us can make in our life
[2:00:49] is who is our partner. And how do we
[2:00:52] know who they are? We now said two
[2:00:53] things. One, do they make us the best
[2:00:56] version of ourselves? Two, how will they
[2:00:59] be in that very tough day if everything
[2:01:02] was gone? And all that is left is not
[2:01:05] only our nice side. He talked before
[2:01:07] about the dark side and the light side.
[2:01:09] How are they going to treat us if for a
[2:01:10] moment it's just the dark side? If the
[2:01:13] light is not turned off but diminished.
[2:01:17] I can see all the emotion in your face
[2:01:19] when you recount that moment and how
[2:01:20] much that that means to you. Um probably
[2:01:24] more so than anything else you've said.
[2:01:26] There's sometimes Rebecca is quick to
[2:01:28] anger with me and I can be upset for a
[2:01:31] second, but when I have a second to take
[2:01:33] a deep breath and remember how what a
[2:01:36] great wife I have and what a great
[2:01:38] partner I have, there's nothing she can
[2:01:40] do that can actually keep me upset for
[2:01:43] more than a little bit. Cuz our
[2:01:46] relationship has been testing fire.
[2:01:50] There's another remarkable story I
[2:01:51] remember you saying about um her giving
[2:01:54] you some advice to stand your ground in
[2:01:56] the post sort of we work era where you
[2:01:58] know there was negotiation still going
[2:02:00] on about I think your your compensation
[2:02:02] that you were going to get and she gave
[2:02:03] you some really really good advice about
[2:02:04] standing your ground.
[2:02:05] >> She did.
[2:02:06] >> What was that for those that haven't
[2:02:08] heard that story? [snorts] It inspired
[2:02:10] me cuz you know I do tend to think my
[2:02:12] fiance is always right. So when I heard
[2:02:14] that I thought huh. So, first of all,
[2:02:15] it's very hard to stand our ground when
[2:02:17] we think we have a lot to lose. It's
[2:02:20] back to that fear.
[2:02:22] Rebecca has many superpowers. One of
[2:02:24] them, she has no fear, to a fault. She's
[2:02:28] all truth. She sees people for who they
[2:02:31] are. And therefore, she's honest and
[2:02:34] she's not afraid of her truth. If
[2:02:36] someone's not going to be our friend, if
[2:02:37] someone's not gonna talk to us because
[2:02:38] of it, she doesn't care. She calls it as
[2:02:41] it is. And at the end of this whole
[2:02:43] negotiation, when it came time to finish
[2:02:46] everything,
[2:02:48] my litigator at the time, today is my
[2:02:52] partner, his name is Eric Syler, called
[2:02:54] me and we talked and we said and said,
[2:02:57] "I think we can get to a deal." And we
[2:02:59] talked about the deal. And we got to the
[2:03:00] deal
[2:03:01] >> with who? Between
[2:03:02] >> between so fast to finish for the story
[2:03:04] for everyone. I step down the world. I
[2:03:08] get the letter from the bank. We have
[2:03:10] nothing. Masan comes in, saves the day,
[2:03:12] funds the company, funds us, funds, pays
[2:03:16] our debt, but we don't get get we get
[2:03:17] money, but we don't get the big number,
[2:03:19] and agrees in April 1st, 2020 to pay
[2:03:24] myself and all the other investors $3
[2:03:26] billion cash out of which we would have
[2:03:29] been 30%. So, a billion dollars for us.
[2:03:33] Corona happens really in March and on
[2:03:36] the last day of March 2020 we get a
[2:03:39] letter from SoftBank saying that this is
[2:03:41] force majour for those of you who don't
[2:03:43] know what force majour means is when an
[2:03:45] event happens that's greater than life
[2:03:47] that's out of control like a flood or
[2:03:50] something force majour force of nature
[2:03:52] something unexpected
[2:03:54] and they don't have to pay the money and
[2:03:55] they don't send the three billion I
[2:03:57] remember by this point I've taken so
[2:03:59] many hits ah one at this point I'm
[2:04:01] already practiced I look up to the
[2:04:03] heavens and I say, "Thank you, God. What
[2:04:06] do we need to learn from this one? This
[2:04:07] one I'm already ready to learn." And the
[2:04:09] lesson there was apparently litigation.
[2:04:11] Here's what we need to learn from this
[2:04:12] one. And we go into a very complicated
[2:04:14] litigation. When the litigation ends
[2:04:17] with a settlement of a billion and a
[2:04:18] half, so instead of the 3 billion, it
[2:04:20] ends up being half. So, everybody gets
[2:04:22] half, but it's done.
[2:04:25] We negotiate a certain negotiation and
[2:04:27] was going to take a certain time for the
[2:04:29] money to come in. And Rebecca was just
[2:04:31] about to give birth. This was 4 days
[2:04:33] before she was giving birth.
[2:04:36] And I walk in with my best friend Andrew
[2:04:38] Finkelstein who was there with me for
[2:04:41] this whole experience. And we walk in to
[2:04:43] tell cuz this is Corona. So everything's
[2:04:44] on Zoom. So Eric Syler, the litigator,
[2:04:47] is in his house in New York. We're in
[2:04:48] the Hamptons. They're in Japan.
[2:04:50] Everybody's all over the place. And we
[2:04:53] walk in to tell Rebecca the settlement
[2:04:54] that we agreed and we settle but the
[2:04:57] money will come in two months and this
[2:04:59] will happen and that will happen
[2:05:00] [sighs and gasps]
[2:05:02] and she says no. and we're if we don't
[2:05:05] close the deal Monday we're going to
[2:05:06] court and court was not a not going to
[2:05:09] be great for anyone [snorts] and b it
[2:05:12] wasn't great for weiwork because if if
[2:05:14] if we weren't going to go to court
[2:05:16] another investor was going to come
[2:05:17] they're going to take the weiwork at
[2:05:19] least to stood the chance
[2:05:22] and she goes no we've already had they
[2:05:25] were supposed to pay April 1st for 2020
[2:05:28] they didn't pay the 3 billion the three
[2:05:30] billion why are you now settling the 3
[2:05:32] billion with another agreement ment to
[2:05:34] delay payment again. What if they don't
[2:05:36] pay and now you missed your court date?
[2:05:39] Either they pay and then it's settled.
[2:05:41] We'll all say thank you and everybody
[2:05:43] will walk away. And it's not just paying
[2:05:44] to us. That bill and a half is to all
[2:05:45] the employees and all the investors.
[2:05:47] It's half a billion to us and a billion
[2:05:48] to everyone else. Either and and and I
[2:05:51] know for all of us listening that these
[2:05:53] are outrageously large numbers. I
[2:05:56] completely acknowledge and understand
[2:05:59] either they pay or they don't. And I say
[2:06:01] to her, "What do you want to do?" we
[2:06:02] agreed on it. And she goes, "Tell them
[2:06:04] you agreed on it, but your wife didn't."
[2:06:07] And she goes, "You didn't do the money
[2:06:09] aside that we talked. You signed the
[2:06:11] personal guarantee. It's not just your
[2:06:12] money. This is our money. And I don't
[2:06:14] accept the settlement. Go back and tell
[2:06:17] them that either they pay it tomorrow."
[2:06:21] This was like th this was Wednesday
[2:06:23] before we had a scheduled C-section. So,
[2:06:25] Friday 8:00 a.m. Either they pay it
[2:06:28] before Friday 8:00 a.m. or we'll see
[2:06:30] everybody in court on Monday. And she
[2:06:32] said also tell them that any horrible
[2:06:33] thing that's ever been said about you
[2:06:35] has been on the press and public. It's
[2:06:37] all out there. So Eric Syler calls me
[2:06:40] and he says I I tell so actually Rebecca
[2:06:42] called him and he said, "Adam, I have a
[2:06:44] question for you. Who do I work for? You
[2:06:46] or Rebecca?" Said, "Well, you work for
[2:06:48] me and I work for Rebecca. So you work
[2:06:50] for Rebecca?" Goes what I thought cuz
[2:06:52] she called me and told me I'm a lousy
[2:06:53] lawyer. Said, "You're not a lousy
[2:06:54] lawyer. She just doesn't like our
[2:06:55] settlement." But we did get to a
[2:06:57] resolution. I go, "What do you think we
[2:07:00] should He said, "You have no choice. You
[2:07:01] should tell them there's no deal." I
[2:07:02] said, "What are they going to do?" He
[2:07:03] said, "They're going to explode." Said,
[2:07:05] "And then said, I don't know. Either
[2:07:07] they'll meet you in court and this was a
[2:07:08] horrible decision or they'll break and
[2:07:10] send the money." Said, "What do you
[2:07:12] think's going to happen?" Said, "I I've
[2:07:14] never been in this position." Said, "I
[2:07:16] don't know." Said, "Okay." Got on the
[2:07:19] phone. We told them what we told him.
[2:07:20] They hung they screamed, "Ba, we're
[2:07:23] going to sue you for this and sue you
[2:07:24] for that."
[2:07:26] They hung up the Zoom. [sighs and gasps]
[2:07:27] I called Eric, "What now?" He goes, "No,
[2:07:29] we wait." Okay. Torres later, Marcelo
[2:07:33] calls and and Marcelo is not the person
[2:07:35] who made the original investment in me.
[2:07:37] Marcelo Clar is he was at the time he
[2:07:40] was very big personality in SoftBank.
[2:07:41] Today he has his own business. Every
[2:07:43] time that I've had an interaction with
[2:07:45] me, he's always kept his word and always
[2:07:46] did the right thing. Even when I didn't
[2:07:48] agree with him, he told it to me
[2:07:49] straight. So I respect him and a lot.
[2:07:52] And Marcelo calls me. He's on the
[2:07:54] walker. He's like a tall guy like he's
[2:07:56] on this walker. He goes, "Call Rebecca."
[2:07:59] I was like, "Are you sure, Marcelo?"
[2:08:00] She's like on the couch. Call Rebecca. I
[2:08:02] was like, "Okay." I called Rebecca.
[2:08:04] She's coming in again right before
[2:08:07] birth. And she's standing there next to
[2:08:10] Marcelo goes, "Rebecca, I wanted to tell
[2:08:12] you that you and Adam were ahead of your
[2:08:14] time." He's so correct. He said, "The
[2:08:16] world is lonely. The world is
[2:08:18] disconnected. People need we. People
[2:08:21] need to bring people together. People
[2:08:23] need community.
[2:08:25] You're you're 10 years ahead of your
[2:08:26] time. I don't think we were 10 years. I
[2:08:28] think we were five years ahead of our
[2:08:29] time because the world's moving so fast.
[2:08:31] Cuz I just want to tell you the money
[2:08:33] will be in the bank before you give
[2:08:35] birth. I'm sorry we had to go through
[2:08:37] all of this. This is just business.
[2:08:39] Nothing here was personal.
[2:08:42] We'll take the keys. Hopefully, we do
[2:08:43] well by the company, but we're good.
[2:08:46] Gets off the zone. I looked at her. I
[2:08:48] said, "Now what?" She goes, "Fine. Sign
[2:08:49] the documents." I said, "But you said we
[2:08:51] can't do it if the money is not in.
[2:08:52] What?" She goes, "No, no, we're all good
[2:08:54] now. We signed
[2:08:56] At 4:30 a.m. the money hits the account.
[2:09:00] We all get on a Zoom. At 8:00 a.m. I'm
[2:09:02] in Mount Si Hospital. Great hospital.
[2:09:06] Rebecca is giving birth to Moses.
[2:09:10] Everybody took a deep breath
[2:09:13] and we're here today.
[2:09:16] Adam, I have um I'm going to wrap up,
[2:09:18] but I I have these five pieces of empty
[2:09:19] card and I wanted to give you the
[2:09:22] opportunity to write on. Are you okay
[2:09:24] with the writing or shall I write it for
[2:09:25] You'll write for me for my dyslexia.
[2:09:27] >> Okay. Um just the the five most
[2:09:30] important lessons that you have learned
[2:09:32] over since the beginning of we work.
[2:09:34] Well, I guess from the beginning of your
[2:09:35] >> How about we just do the five lessons I
[2:09:37] feel we learned today by talking.
[2:09:38] >> Sure.
[2:09:39] >> Lesson one, choose your life partner,
[2:09:42] friends, and business partners for the
[2:09:44] worst day in your life, not for the
[2:09:46] best. Okay.
[2:09:49] >> Great [snorts] advice. Lesson two, life
[2:09:52] is not about when we fall down. It's
[2:09:55] about how we get up.
[2:09:56] >> Okay. Number two,
[2:09:58] >> choose the life partner that will make
[2:10:00] you the best version of yourself. The
[2:10:03] one that you need, not the one that you
[2:10:05] think you want.
[2:10:06] >> Okay. [snorts] Control doesn't come from
[2:10:10] power. It comes from influence. And
[2:10:13] influence needs to be earned every
[2:10:16] single day from the beginning. And last
[2:10:19] but not least, we all have a destiny and
[2:10:23] a journey.
[2:10:26] Get to know yourself so you can start
[2:10:29] living yours. That one's for you.
[2:10:32] >> Yeah, I [laughter] thought so.
[2:10:34] Adam, thank you so much. I am I couldn't
[2:10:36] be more excited by all the wonderful
[2:10:38] things you're doing at Flow at the
[2:10:39] moment. Um, got some wonderful photos
[2:10:41] here of like the team and I've looked
[2:10:42] into the business. I also had your
[2:10:44] partner um your partner one of the
[2:10:46] greatest investors of all time Ben
[2:10:48] Horovitz write me this beautiful letter
[2:10:49] where he talks about the amazing journey
[2:10:51] he's had with you um why he backed you
[2:10:55] and how amazingly collaborative you've
[2:10:59] been what a sponge you are for learning
[2:11:01] and how he strongly believes that you
[2:11:03] are now building a generational business
[2:11:04] that will change the world and how proud
[2:11:07] he is to be associated with a man like
[2:11:10] you he tells us all Ben Horowitz
[2:11:13] We should never judge a founder by his
[2:11:15] worst moment.
[2:11:18] But with Adam, that was easy because his
[2:11:20] light shined and shines so brightly. You
[2:11:24] have overd delivered in every sense of
[2:11:27] the word, including on your promises.
[2:11:31] >> Thank you, Adam. Beautiful. I want
[2:11:34] Steven to thank you. I know we had a
[2:11:36] real discussion because I learned a few
[2:11:39] things for the first time and you made
[2:11:42] me talk out loud about a few things that
[2:11:44] I've almost never had. I appreciate it
[2:11:47] and I'm going to think about it and I'm
[2:11:48] going to learn from it. What's your last
[2:11:50] word? Is there anything at all that you
[2:11:51] wanted to leave the audience with?
[2:11:55] [snorts]
[2:11:56] >> We all came to this planet with a
[2:11:58] purpose and a destiny.
[2:12:03] We started this life as this perfect
[2:12:06] light.
[2:12:08] Noise came, challenges came, people
[2:12:12] came, ego came, everything came. It is
[2:12:15] up to all of us to have the courage to
[2:12:19] look inside. See whatever the things
[2:12:21] that are stopping us from really
[2:12:23] becoming the best version of myself, of
[2:12:26] ourselves.
[2:12:27] surround ourselves with the right
[2:12:29] people, with the right family, both real
[2:12:31] family, spiritual family, whatever you
[2:12:34] consider your best and closest
[2:12:37] and go and chase your dream, your
[2:12:41] journey, your truth. And I know as a
[2:12:43] fact that if you go through the process,
[2:12:46] if you remember that life is not about
[2:12:48] how we fall and how many people saw us
[2:12:50] fall, it's genuinely about how we get
[2:12:53] up. And if you have the courage to
[2:12:55] really be the full version of yourself
[2:12:57] and you're truthful about not just your
[2:12:59] strength, but also the weaknesses, and
[2:13:02] if you remember that it truly is a
[2:13:04] journey, that when you get to that last
[2:13:07] few minutes of your life, you're going
[2:13:09] to look around. You're going to be
[2:13:11] surrounded by loved ones and by a lot a
[2:13:13] lot of love that you've created and
[2:13:15] cultivated for your entire life. and
[2:13:18] that you're going to live this world and
[2:13:20] this planet much better than it was
[2:13:22] before you came. I wish you and all of
[2:13:25] us good luck at this journey of life.
[2:13:30] >> Amen.
[2:13:31] >> Amen.
[2:13:32] >> Thank you. We're done. Thank you.
[2:13:34] >> YouTube have this new crazy algorithm
[2:13:36] where they know exactly what video you
[2:13:38] would like to watch next based on AI and
[2:13:40] all of your viewing behavior. And the
[2:13:42] algorithm says that this video is the
[2:13:45] perfect video for you. It's different
[2:13:47] for everybody looking right now.