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Your questions answered
BrightStar does not interact with event revenue streams. All ticket proceeds are deposited directly into your Stripe account.
Stripe provides tools and infrastructure for businesses to accept online payments and manage their digital commerce operations. Stripe is BrightStar’s preferred and exclusive payment processing partner.
No. All fees are automatically collected at the time of purchase.
BrightStar’s fee is $0.89 + 1.85% per ticket, which most of our organizers pass on to their customers by adding it to the ticket price. Fees are not charged for free tickets.
Yes. You will have the ability to access and export all submitted data, including name, email, mobile number, and mailing address.
You will always have the ability to cancel your event and issue all refunds with the click of a button.
BrightStar’s Terms of Service outline that refunds are not permitted unless the event is canceled. However, the event organizer may make an exception at their own discretion and will have the ability to directly issue partial or full refunds on a case-by-case basis.
Yes! Simply include your livestream URL and the link will be delivered to ticket buyers.